Getting an unsuspected gift is usually a nice surprise. But some Amazon customers — including yours truly — received a notification that someone had purchased a gift from their baby registry. The only problem? These customers don’t have a baby registry. [More]
glitch
Some TCF Bank Customers Report Issues Accessing Deposits
By 4.3.17
Some TCF Bank customers woke up Monday to find their accounts contained less money than they should have after the bank experienced what it calls “processing delays.” [More]
Citizens Bank Glitch Makes Direct Deposits Disappear, Leaves Bills Unpaid
By 3.17.17
Citizen Bank customers expecting to see their paychecks added to the balance of their accounts Friday morning were disappointed to find that wasn’t the case: A glitch in the bank’s system prevented paychecks and other direct deposits from being processed. [More]
Glitch Blamed For Latest United Airlines Delays
By 10.14.16
While most of us were catching a few “Zs” last night, thousands of United Airlines passengers were waiting in terminals, sitting on planes on a tarmac, or otherwise biding their time as the carrier suffered yet another computer glitch delaying flights around the world. [More]
Glitch Caused Facebook’s New “Marketplace” To Show Ads For Drugs, Animals, Adult Services
By 10.4.16
Shortly after launching on Monday, Facebook’s Craigslist competitor, Marketplace, became overrun with ads for drugs, exotic animals, adult services, and other illegal items in violation of the company’s own policies. Today, the social media network blamed a glitch for allowing the posts to become public. [More]
Owners Of iPhone 7 Devices Report Lightning Headphone Glitch
By 9.20.16
Since the new iPhone 7 became available on Friday, countless consumers have received the new devices — headphone bug and all, apparently. [More]
Southwest Airlines CEO Says He Won’t Be Leaving Despite Four Union Votes Of “No Confidence”
By 8.4.16
Days after the Southwest Airlines pilots union — and three other airline employee unions — took a vote of no confidence and called for the resignation of CEO Gary Kelly, blaming the head honcho for a massive technical glitch that canceled 700 flights and stranded thousands of passengers last week, the man in charge says he isn’t going anywhere. [More]
Lexus Owners Say Update Bricked Cars’ Navigation Systems
By 6.8.16
Just like your phone or computer, your web-connected car needs to get the occasional software update. Most of these system tweaks happen quietly without too much interruption to your life, but occasionally one goes wrong and you end up with a Lexus with navigation and infotainment systems that can’t be used because they are stuck in a reboot loop. [More]
Users Of Walmart’s Prepaid MoneyCard Say They Can’t Access Funds
By 5.19.16
Prepaid credit cards can serve as a lifeline for millions of unbanked Americans in need of an alternative to traditional banking, but they’re only helpful when users can actually get access to their funds. To that end, thousands of consumers who use Walmart-branded prepaid debit cards say they’ve been stranded without their funds for three days. [More]
eBay Finally Working On Fix For App Glitch That Falsely Shows Free Shipping
By 4.14.16
When an eBay seller posts an item up for sale, they have the option of calculating shipping costs so that potential buyers will have a fairly accurate idea of how much their total bill will be before purchasing. But that feature is fairly worthless when the shipping costs don’t actually show up on the product page. And that’s exactly what sellers say is happening when using the company’s mobile app. [More]
IRS Computer Issues Could Delay Some Tax Returns
By 2.4.16
Consumer trying to get a jump on the tax filing and refund ball may have to wait a bit longer, as the Internal Revenue Service suffered a severe computer crash on Wednesday that prevented it from accepting any taxpayer information for several hours. [More]
Facebook Congratulates People Who Aren’t 46 On 46 Years Of Friendship With Their Friends
By 12.31.15
Friendship is great, and it should be celebrated. But Facebook is jumping the gun on honoring some of those relationships by dozens of years.
American Airlines Offering Some Travelers Free Flights To China After Glitch
By 11.5.15
For five hours in mid-March world travelers were able to book American Airlines flights from select U.S. cities to China for bargain prices because of a glitch. While the carrier honored tickets that had been paid for in full, it canceled hundreds of trips that were placed on a 24-hour price hold. Now, as part of an agreement with the Department of Transportation, those passengers are eligible for a free – or significantly discounted – trip to China. [More]
Home Depot Website Glitch Provides Two Ratings For Some Products
By 9.2.15
While researching products on a retailer’s website, other customers’ reviews and ratings of those items can be helpful. But a glitch in Home Depot’s rating presentation system has caused a bit of confusion: the product page shows two different ratings for some products. [More]
BankAtlantic Launches New Online Banking System That Um, Doesn't Work
By 6.14.10
BankAtlantic, based in Fort Lauderdale, FL, launched a new online banking system over the weekend. Everything went just fine if you don’t mind your new online banking system not actually working. Glitches in the system prevented many users from logging-in and apparently caused a panic among online gamblers. [More]
Facebook Disables Chat After Bug Exposes Private Data
By 5.5.10
After two security glitches were revealed today, Facebook was forced to shut down chat functions while it worked on a fix. One bug allowed users to see allegedly private chats, while another exposed pending friend requests. Facebook didn’t notify users whose accounts may have been compromised, presumably because, hey, they’re Facebook, and they don’t have to. [More]
Impossible To Fix Address Problem Prevents You From Giving Money To Verizon FiOS
By 2.26.10
Reader Lindsay wants to give money to Verizon FiOS because she likes the product so very much. Sadly, there’s some sort of glitch with her address and Verizon won’t fix it, or call her back, no matter how many times she calls. [More]
Amazon Apologizes For "Ham-Fisted" Catalog Error
By 4.14.09
Was it a hacker? Probably not. Was it a translation error? Who knows. Here’s the official #Amazonfail apology email (again) for your reading pleasure. It is, apparently, the final word on the matter.
