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Southwest Airlines CEO Says He Won’t Be Leaving Despite Four Union Votes Of “No Confidence”

Days after the Southwest Airlines pilots union — and three other airline employee unions — took a vote of no confidence and called for the resignation of CEO Gary Kelly, blaming the head honcho for a massive technical glitch that canceled 700 flights and stranded thousands of passengers last week, the man in charge says he isn’t going anywhere.  [More]

Derik Gutowski

Lexus Owners Say Update Bricked Cars’ Navigation Systems

Just like your phone or computer, your web-connected car needs to get the occasional software update. Most of these system tweaks happen quietly without too much interruption to your life, but occasionally one goes wrong and you end up with a Lexus with navigation and infotainment systems that can’t be used because they are stuck in a reboot loop. [More]

Users Of Walmart’s Prepaid MoneyCard Say They Can’t Access Funds

Users Of Walmart’s Prepaid MoneyCard Say They Can’t Access Funds

Prepaid credit cards can serve as a lifeline for millions of unbanked Americans in need of an alternative to traditional banking, but they’re only helpful when users can actually get access to their funds. To that end, thousands of consumers who use Walmart-branded prepaid debit cards say they’ve been stranded without their funds for three days.  [More]

Kazuhisa OTSUBO

eBay Finally Working On Fix For App Glitch That Falsely Shows Free Shipping

When an eBay seller posts an item up for sale, they have the option of calculating shipping costs so that potential buyers will have a fairly accurate idea of how much their total bill will be before purchasing. But that feature is fairly worthless when the shipping costs don’t actually show up on the product page. And that’s exactly what sellers say is happening when using the company’s mobile app.  [More]

IRS Computer Issues Could Delay Some Tax Returns

IRS Computer Issues Could Delay Some Tax Returns

Consumer trying to get a jump on the tax filing and refund ball may have to wait a bit longer, as the Internal Revenue Service suffered a severe computer crash on Wednesday that prevented it from accepting any taxpayer information for several hours.  [More]

Facebook Congratulates People Who Aren’t 46 On 46 Years Of Friendship With Their Friends

Facebook Congratulates People Who Aren’t 46 On 46 Years Of Friendship With Their Friends

Friendship is great, and it should be celebrated. But Facebook is jumping the gun on honoring some of those relationships by dozens of years.

[More]

American Airlines Offering Some Travelers Free Flights To China After Glitch

American Airlines Offering Some Travelers Free Flights To China After Glitch

For five hours in mid-March world travelers were able to book American Airlines flights from select U.S. cities to China for bargain prices because of a glitch. While the carrier honored tickets that had been paid for in full, it canceled hundreds of trips that were placed on a 24-hour price hold. Now, as part of an agreement with the Department of Transportation, those passengers are eligible for a free – or significantly discounted – trip to China.  [More]

Home Depot Website Glitch Provides Two Ratings For Some Products

Home Depot Website Glitch Provides Two Ratings For Some Products

While researching products on a retailer’s website, other customers’ reviews and ratings of those items can be helpful. But a glitch in Home Depot’s rating presentation system has caused a bit of confusion: the product page shows two different ratings for some products. [More]

BankAtlantic Launches New Online Banking System That Um, Doesn't Work

BankAtlantic Launches New Online Banking System That Um, Doesn't Work

BankAtlantic, based in Fort Lauderdale, FL, launched a new online banking system over the weekend. Everything went just fine if you don’t mind your new online banking system not actually working. Glitches in the system prevented many users from logging-in and apparently caused a panic among online gamblers. [More]

Facebook Disables Chat After Bug Exposes Private Data

Facebook Disables Chat After Bug Exposes Private Data

After two security glitches were revealed today, Facebook was forced to shut down chat functions while it worked on a fix. One bug allowed users to see allegedly private chats, while another exposed pending friend requests. Facebook didn’t notify users whose accounts may have been compromised, presumably because, hey, they’re Facebook, and they don’t have to. [More]

Impossible To Fix Address Problem Prevents You From Giving Money To Verizon FiOS

Impossible To Fix Address Problem Prevents You From Giving Money To Verizon FiOS

Reader Lindsay wants to give money to Verizon FiOS because she likes the product so very much. Sadly, there’s some sort of glitch with her address and Verizon won’t fix it, or call her back, no matter how many times she calls. [More]

Amazon Apologizes For "Ham-Fisted" Catalog Error

Amazon Apologizes For "Ham-Fisted" Catalog Error

Was it a hacker? Probably not. Was it a translation error? Who knows. Here’s the official #Amazonfail apology email (again) for your reading pleasure. It is, apparently, the final word on the matter.

Amazon sells "Man on the Moon" VHS for $100+

Amazon sells "Man on the Moon" VHS for $100+

I liked Jim Carrey’s portrayal of “song-and-dance-man” Andy Kaufman as much as the next guy, but these Amazon.com glitches are beginning to get to me.[Thanks, Eric!] [Amazon]

Sorry, Blockbuster Is Not Available

Sorry, Blockbuster Is Not Available

Nice, since I am a Blockbuster Online member and now have zero access to my queue or know what’s coming to me next.

Haven’t the foggiest, Amy.

Turbo Tax Accidentally Donates Your Money To The Oregon State School Fund?

Turbo Tax Accidentally Donates Your Money To The Oregon State School Fund?

“We are getting calls from people who are saying that they used some kind of an electronic software program to file their tax returns and that they did not check the box to donate their kicker,” said Rosemary Hardin, a spokeswoman for the Oregon Department of Revenue. “When we bring up their tax return, that box is checked.”

United Airlines Computers Fail, All Flights Grounded

United Airlines Computers Fail, All Flights Grounded

United Airlines experienced a computer glitch that grounded all of their flights today, according to the AP.

United spokeswoman Robin Urbanski said the airline did not yet know what caused the outage between 8 a.m. and 10 a.m. CDT, when departures were able to resume.

Check Your Time Warner Cable Bill For An Extra $5 Charge

Check Your Time Warner Cable Bill For An Extra $5 Charge

I just got my Time Warner bill in Southern California and wondered why my bill went up by exactly $5. I called customer service and asked them that exact question. Heather informed me that there was a billing glitch which charged an extra $5 and affected numerous people. She said the glitch would be fixed in the next few days but she would credit my account.