Days after the Southwest Airlines pilots union — and three other airline employee unions — took a vote of no confidence and called for the resignation of CEO Gary Kelly, blaming the head honcho for a massive technical glitch that canceled 700 flights and stranded thousands of passengers last week, the man in charge says he isn’t going anywhere. [More]
Prepaid credit cards can serve as a lifeline for millions of unbanked Americans in need of an alternative to traditional banking, but they’re only helpful when users can actually get access to their funds. To that end, thousands of consumers who use Walmart-branded prepaid debit cards say they’ve been stranded without their funds for three days. [More]
When an eBay seller posts an item up for sale, they have the option of calculating shipping costs so that potential buyers will have a fairly accurate idea of how much their total bill will be before purchasing. But that feature is fairly worthless when the shipping costs don’t actually show up on the product page. And that’s exactly what sellers say is happening when using the company’s mobile app. [More]
Consumer trying to get a jump on the tax filing and refund ball may have to wait a bit longer, as the Internal Revenue Service suffered a severe computer crash on Wednesday that prevented it from accepting any taxpayer information for several hours. [More]
Friendship is great, and it should be celebrated. But Facebook is jumping the gun on honoring some of those relationships by dozens of years.
BankAtlantic, based in Fort Lauderdale, FL, launched a new online banking system over the weekend. Everything went just fine if you don’t mind your new online banking system not actually working. Glitches in the system prevented many users from logging-in and apparently caused a panic among online gamblers. [More]
After two security glitches were revealed today, Facebook was forced to shut down chat functions while it worked on a fix. One bug allowed users to see allegedly private chats, while another exposed pending friend requests. Facebook didn’t notify users whose accounts may have been compromised, presumably because, hey, they’re Facebook, and they don’t have to. [More]
Reader Lindsay wants to give money to Verizon FiOS because she likes the product so very much. Sadly, there’s some sort of glitch with her address and Verizon won’t fix it, or call her back, no matter how many times she calls. [More]
Was it a hacker? Probably not. Was it a translation error? Who knows. Here’s the official #Amazonfail apology email (again) for your reading pleasure. It is, apparently, the final word on the matter.
I liked Jim Carrey’s portrayal of “song-and-dance-man” Andy Kaufman as much as the next guy, but these Amazon.com glitches are beginning to get to me.[Thanks, Eric!] [Amazon]
Nice, since I am a Blockbuster Online member and now have zero access to my queue or know what’s coming to me next.
Haven’t the foggiest, Amy.
“We are getting calls from people who are saying that they used some kind of an electronic software program to file their tax returns and that they did not check the box to donate their kicker,” said Rosemary Hardin, a spokeswoman for the Oregon Department of Revenue. “When we bring up their tax return, that box is checked.”
United Airlines experienced a computer glitch that grounded all of their flights today, according to the AP.
United spokeswoman Robin Urbanski said the airline did not yet know what caused the outage between 8 a.m. and 10 a.m. CDT, when departures were able to resume.
I just got my Time Warner bill in Southern California and wondered why my bill went up by exactly $5. I called customer service and asked them that exact question. Heather informed me that there was a billing glitch which charged an extra $5 and affected numerous people. She said the glitch would be fixed in the next few days but she would credit my account.