Dennis didn’t get to take part in this year’s Valentine’s Day Garden of Discontent, but not because he was happy with the flowers that he ordered for his wife. The company didn’t deliver the flowers he ordered, and only dropped off any flowers at all after he called them for five days in a row. [More]
FTD
Was FTD Just Overwhelmed This Valentine's Day?
By 2.15.11
Was the combination of a flower-centric holiday and a controversial Groupon promotion too much for FTD to handle? The network didn’t spend this Valentine’s Day just sending puny flower arrangements to people’s moms. For many people, they just went ahead and didn’t deliver the flowers at all. Two readers who took advantage of the Groupon discount shared their stories. [More]
The Consumerist's 2011 Valentine's Day Garden Of Discontent
By 2.15.11
On Valentine’s Day, we are expected to show loved ones how much they mean to us by giving them dead plants. For extra style points, we pay strangers to bring these dead plants to the recipient for us. However, florists are unfathomably busy on Valentine’s Day. So busy that we almost feel bad criticizing when things go wrong. Almost.
The Consumerist’s annual Valentine’s Day Garden of Discontent is a collection of flower or gift deliveries that aren’t what the recipient had in mind–and sometimes aren’t even close.
Groupon & FTD Offer Refund For Controversial Valentine's Day Deal
By 2.14.11
Amid allegations that FTD jacked up the price on flowers being sold through a Groupon promotion, both companies are offering a refund to peeved customers. [More]
FTD: How About $10 Off Those Late Mother's Day Flowers
By 5.11.10
Reader Greg is not thrilled with FTD’s offer of $10 off the flowers that were not delivered for Mother’s Day. Why? $10 doesn’t even cover the $18.99 in shipping and fees he was charged. [More]
The Valentine's Day Garden Of Discontent
By 2.17.10
On Valentine’s Day, we are expected to show loved ones how much they mean to us by giving them dead plants. For extra style points, we pay strangers to bring these dead plants to the recipient for us. However, on designated flower-giving holidays, the extra demand means that florists can really screw up. Here is this year’s crop of Valentine’s Day flower failures from the Consumerist Garden of Discontent. [More]
FTD Doesn't Bother To Find Florist, Makes Your Grandma Sad On Her Birthday
By 1.28.10
Erin has a Valentine’s Day warning for Consumerist readers. Not only is FTD part of the nefarious WebLoyalty cabal, but she tells Consumerist that they’re also happy to take customers’ money and conveniently forget to dispatch a florist with actual flowers. [More]
FTD Never Mentioned That They Failed To Deliver The Flowers You Ordered In December
By 3.15.09
Ryan sent his father flowers last December through FTD.com but they never arrived. Ryan apparently forgot to give his father’s apartment number to FTD, and when UPS tried calling FTD for delivery instructions, rather than ask Ryan to clarify the address, FTD instead told UPS to chuck the flowers. None of this was apparently worth mentioning to Ryan, who just recently learned that his gift was never delivered.
FTD.com: Sorry, We're All Out Of Roses
By 9.22.07
Online florist FTD.com, “the world’s oldest floral services organization,” told reader Sean that they were out of roses. Sean had ordered a flower arrangement for his wife to celebrate their sixth anniversary. When he presciently called on the day of the anniversary to verify that his order had been received and processed, Sean was told that his flowers were not available, but not to worry, since FTD still had five minutes to deliver his arrangement. Puzzled, Sean instead tried to order a simple bouquet of roses. He writes:
FTD.com Delivers Dead Flowers For Valentine's Day
By 2.18.07
We received several emails directing us to posts at Yahoo Shopping accusing FTD.com of making every mistake possible, such as delivering flowers before Valentine’s, not delivering flowers at all, and delivering dead flowers. FTD has a “Good As Gold” guarantee that states: “We guarantee fresh, beautiful floral arrangements and plants that will last at least seven days.” What could possibly go wrong?
Blogobitchin!
By 7.22.06
• For some reason, we get a chuckle over the screen saying, “File System NAND Start.” It also rhymes with, “Gotta go K-Mart.” [Tim Ellsworth] “Don’t Buy Any Audiovox products”
