Comcast keeps sending Andrew’s parents letters insisting that “there is a leak of our electronic signal into the air,” and that if it can’t be immediately fixed, their service will be disconnected. Andrew’s parents always immediately call Comcast to schedule a service visit, because nobody wants a signal leaking into the air, especially not one that “could interfere with aircraft and ship communications,” but each time they call, Comcast has no clue why they sent a letter, or how to plug the leaky plane-gobbling signal.
fcc
Comcast Threatens To Cancel Your Service Over "Leaky Signal" That They Can't Understand Or Fix
By 3.22.09
Sprint Lies To FCC About Ripping Off Consumer Reporter
By 3.13.09
Dan Hesse should be ashamed. Ripping off a consumer reporter and then lying to the FCC about it? Bad idea. Here’s what Sprint did to The Red Tape Chronicles reporter Bob Sullivan…
The Comcast Throttling Scandal And Its Consequences, Summarized
By 2.25.09
NPR spoke with Daniel Roth, a senior writer at Wired Magazine, over the file sharing fiasco that Comcast found itself in about a year ago—the one where a Comcast customer discovered that the company was secretly impersonating his computer to interrupt bittorrent transmissions.
Comcast Gives $10 Coupon To Super Bowl Pecker Peepers
By 2.3.09
Comcast is giving a $10 service credit to every Tucson customer whose Super Bowl viewing was interrupted by a porno snippet, but you have to call in. The number to call is 1-888-315-8219. A thorough system review indicated there was no technical glitch, “suggesting someone deliberately seeking to interrupt the broadcast rather than a technical glitch,” wrote WSJ. US Attorney General spokesman Wyn Hornbuckle said, “We take this matter seriously.” The pancake pupcake pile said, “You can call me nanerpus, nanerpus.”
Check Your AT&T Bill For Fraudulent Charges
By 2.2.09
Ralph discovered a mysterious $18 charge on his most recent AT&T bill. A little research turned up OSP Communications, which is apparently a front for a fraudulent biller that has repeatedly hit AT&T customers with a cramming fraud. Read Ralph’s email below, and be sure to check your own phone bill for charges like this each month.
FCC Investigating Whether Comcast Is Messing With Rival Phone Services
By 1.21.09
A few hours before Republican FCC chairman Kevin “Kevvy” Martin officially lost his job — he launched an investigation into whether Comcast is deliberately degrading rival phone services.
Hundreds Confused As Hawaii Transitions To Digital
By 1.18.09
Hawaii last week became the first state to transition to digital television, leading hundreds of confused locals to call into the FCC’s help center. Though the transition appears to have been a technical success, the new digital signals mays never reach some of the 20,000 Hawaiians who rely on analog service.
Everyone Wave Goodbye To Outgoing FCC Chief Kevin Martin
By 1.17.09
FCC Chairman Kevin Martin is calling it quits as of inauguration day. The Chairman, who could have served for three more years, is heading to the Aspen Institute, a preserve for endangered spectacles masquerading as a “nonprofit leadership group.” Martin’s tenure was a mixed bag for consumers…
Consumers Union Asks Congress To Delay Digital Broadcast TV Switch
By 1.7.09
Consumers Union, the non-profit publisher of Consumer Reports and, um, brand-spanking-new owner of Consumerist, the blog that you are reading right now, is asking Congress to delay the DTV switch until “until a plan is in place to minimize the number of consumers who will lose TV signals, particularly by fixing the flaws in the federal coupon program.” Why are they doing this? Well, the coupon program has already run out of money. Read the letter inside.
3 DTV Switch Myths You Can Debunk Over The Holidays
By 12.24.08
Judging by our inbox, there are still a lot of people who don’t understand the Digital Broadcast Television Switch. Here are some myths that you can help debunk at your next family gathering.
By 11.10.08
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Does Comcast love Obama? Or do they just really, really, really hate FCC Chairman Kevin Martin? [DSL Reports]
Fail: Giant Metaphor For Digital TV Transition Performs As Expected
By 10.21.08
The Federal Communications Commission and its benevolent overlord, Mr. Kevin Martin, recently spent $350,000 to sponsor a NASCAR team for 3 races. The “Digital TV Transition Ford” sponsored by the Federal Communications Commission crashed during its inaugural NASCAR race Sunday afternoon, says the WSJ.
"How Do I Stop Fax Spam?"
By 9.3.08
Harry keeps getting spammed via his fax machine. Frankly, we think fax machines stopped being relevant or useful in about 1998, but until the rest of the world catches up to our way of thinking, here are some ways you can try to limit the damages.
By 9.2.08
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Cnet has rounded up a list of free bandwidth monitoring apps for Windows and Mac users who will be facing Comcast’s new 250 GB download limit next month. They aren’t perfect, but they “should tide you over until Verizon brings some Fios action to your hood.” [download.com]
Comcast: 250 GB Cap Coming October 1st?
By 8.28.08
Broadband Reports is saying that they’ve confirmed through several sources that Comcast is going to be instituting a 250GB cap on their high speed internet.
How To Get ATT Naked DSL (Redux)
By 8.28.08
When reader Nick tried to sign up for ATT “naked DSL” or “dry loop” service (getting DSL without having paying for a landline), a curious thing happened.
FCC Plans Road Trip To Educate America About Digital TV
By 8.20.08
…the five FCC Commissioners and other Commission staff will fan out to [selected] markets to raise awareness and educate consumers.
FCC Commissioner: Regulating Poor Comcast Compels Us To Regulate All Speech On The Internet. Huh?
By 8.15.08
FCC Commissioner Robert McDowell (R-Obviously) recently warned conservative bloggers that the Commission’s decision to repudiate Comcast for crippling Bit Torrent could lead the government to start “dictating content policy” by requiring blogs to give equal time to opposing views. Ha! Of course, this can be avoided if we vote for the *ahem* “right” candidate in November.
