If you haven’t visited a Popeyes fast-food outlet lately, you may be in for a surprise the next time you stop by. Sometimes last year, some franchisees––we’re not sure how many–started to impose a 57-cent service fee on transactions over $5. Coincidentally, they also offer a 60-cent refund on all cash transactions. The net effect is that customers get a minuscule discount off the sticker price for paying cash, but have to pay a 57-cent fee to pay with plastic. [More]
fast food
Taco Bell, Where The List Of Things They Won’t Put In A Tortilla Is Dwindling Quickly
By 11.8.12
With some upcoming new menu items, Taco Bell’s curiously Australian President Greg Creed appears to have just turned to his team and said, “Let’s put some stuff that has no business being wrapped in a tortilla and see if people will buy it.” [More]
Is 2013 Going To Be The ‘Year Of The Bun’?
By 11.7.12
It’s expected that the meat in your sandwiches at fast food and fast-casual restaurants is going to continue getting more expensive in the next year. Which means you’ll either be getting less of it or paying more (possibly both). So what better way to justify the value of that burger than to tart up the bread? [More]
Would Chipotle Be The Same With Drive-Thru Windows?
By 10.25.12
To many Chipotle customers, part of the reason for going to the restaurant chain is that you get to watch your burritos and bowls made to order right in front of you, but the company apparently needs to bring in new customers and thinks that adding drive-thru windows might help. [More]
The BK Bacon Burger Is A Disgrace To The Word ‘Bacon’
By 10.23.12
Burger King recently released a $1 bacon burger. Only a dollar and it comes with bacon? Excellent. In a typical case of fast food advertising vs. reality, though. the bacon isn’t quite as advertised. Matt tried the burger and found that the reality is quite pitiful when compared to the luscious bacon-stuffed bun shown in photos. [More]
If You’ve Ever Wanted To See How McDonald’s Makes French Fries, Your Prayers Have Been Answered
By 10.22.12
The folks at McDonald’s Canada are on a big transparency kick these days. The latest pulling-back-the-curtains video from our fast food neighbors to the north tries to dispel the idea that its french fries are made from processed potato bits. [More]
This Jug Of 20-Year-Old, Michael Jordan-Branded McDonald’s BBQ Sauce Can Be Yours For $9,995
By 10.15.12
Have a spare $10,000 lying around the house and a hankering for a gallon of very rare fast food barbecue sauce? Then do we have the eBay listing for you. [More]
Wendy’s Gives Its Girl A Makeover In Attempt To Update The Chain’s Image
By 10.11.12
Hey, girl — did you do something different to your hair? More pipe cleaners in your pigtails, perhaps? The Wendy’s girl is getting an a new look for the first time since 1983 in an effort to draw more customers through the restaurant chain’s doors. Gone is the old-fashioned lettering, and in its place a red swoopy “hey, we’re totally chill!” font bears the Wendy’s name. [More]
Little Caesar’s Employee Chases Me Down To Give Me Free Pizza
By 10.8.12
Sometimes local franchisees of national chains don’t bother with customer service, hoping to coast on brand recognition and adequacy. Then there are franchisees like the Little Caesar’s restaurant near reader John’s bus stop. They didn’t have any pizza ready during the few minutes he had before his bus came, so he left to catch his bus. Someone from the Little Caesar’s chased him down and delivered a pizza to him at the bus stop. We can hardly believe it either. [More]
Study: Burger King Has The Slowest Drive-Thrus, But Does A Really Good Job Of Hiding The Dumpsters
By 10.5.12
We’ve written any number of stories over the years of fights starting because a customer had to wait too long in a fast-food drive-thru lane. So according the results of a new study, impatient and easy-to-anger consumers might want to take a few deep breaths before picking up some Burger King. [More]
Fancy New Taco Bells Hope To Go Upscale With Eatery’s Image
By 10.3.12
While Taco Bell might have had a huge hit by appealing to its basest (and yummiest) instincts with the Doritos Locos Tacos, the chain is simultaneously thinking about distancing itself from the cheap stucco faux mission-style buildings with which it is associated. [More]
McDonald’s Calls For Definition Of “Sustainable” Beef
By 9.27.12
McDonald’s is a massive, global company. As such, it can stand to save piles of cash in the long-run by making some minor changes that cut down on its energy costs. But the largest chunk of McDonald’s CO2 footprint involves a product for which the company claims there are no sustainability standards: the beef in its burgers. [More]
Anus Burgers Run Wild Across America’s Restaurant Signs
By 9.24.09 — Updated: 5.9.13
We got a tip from someone today with a funny pic of a misspelled McDonald’s sign at the University of Missouri campus in Columbia, MO. We thought we’d do a Google search to see if this was old news or not. What we found out was that “Angus” is too ripe a target for word vandals, or even just opportunistic photographers, to pass up.
Jack in the Box Employee Provides Great Service, Frightening Company Loyalty
By 5.5.09 — Updated: 5.3.13
I believe that it doesn’t really matter what you do for a living, as long as it fulfills you, and you try your best to be good at it. (But then, I blog for a living, so what do I know?) Kevin had an experience at a Texas Jack in the Box that combined “Above and Beyond” customer service with unusual dedication to a company.
10 Things You May Not Know About The People Who Make Your Coffee
By 4.30.08 — Updated: 10.25.12
Many baristas get “espresso finger,” which is when their index finger looks blackened because they’ve been leveling coffee grounds on the portafilter all day.
What Complaining About Starbucks Hath Wrought: Punch Cards?
By 4.4.08 — Updated: 10.15.12
We decided to check back in with Starbucks’ social “idea” site to see what ideas they were thinking of implementing.
Drunk Crashes Car Into Arby’s, Makes A Run For The Border
By 2.3.07 — Updated: 7.19.13
Police arrested 47-year-old Davis Katlaps of Lake Oswego, Ore., and charged him with driving under the influence after he reportedly blew .283 on an Intoxilyzer
Oregon’s legal limit is .08.
