fall into the gap

Banana Republic Register Mishap Leaves You With Neither GIft Card Balance Nor Clothes

Banana Republic Register Mishap Leaves You With Neither GIft Card Balance Nor Clothes

The good news: There is a store that will accept American Express gift cards without even trying to throw you in jail. It’s Banana Republic. The bad news: A still-unexplained register problem left Andrew without the $90 remaining balance on his card or the items that he tried to purchase. [More]

The Gap: Only Some Of Our "Made In U.S.A." Bags Are Made In China

The Gap: Only Some Of Our "Made In U.S.A." Bags Are Made In China

Yesterday, we reported on some confusion at The Gap. The sign for its Feed USA campaign, which donates $5 from the sale of certain bags to a school lunch program, clearly states “Made in the U.S.A.,” while the label on the bag beneath the sign states “Made In China.” Today, the retailer has reached out to Consumerist to try to clarify the matter. [More]

The Gap: Where "Made In The U.S.A." Means "Made In China"

The Gap: Where "Made In The U.S.A." Means "Made In China"

UPDATE: The Gap has given a statement to Consumerist about the situation. [More]

At The Gap, "50% Off All Sweaters" Is Essentially Meaningless

At The Gap, "50% Off All Sweaters" Is Essentially Meaningless

One would think that with a major national retailer such as The Gap, promotional signage would be carefully coordinated on a national basis. Local stores wouldn’t be slapping whatever placards they have lying around in the store window, whether or not the sales advertised on those placards are actually happening, and regardless of whether the prices on the placards are actually true. Jeremy tells Consumerist that… well, at his local Gap, that pretty much seems to be the case. [More]

New Gap Logo: Next Tropicana-Style Redesign Flop?

New Gap Logo: Next Tropicana-Style Redesign Flop?

The marketing geniuses at The Gap seem to have fiddled around with Photoshop for a few minutes and designed a new company logo that’s as bland and uninteresting as jeans and a black t-shirt. It’s not ugly, but it’s not memorable or creative, either. What were they thinking? [More]