Inside, email addresses, phone numbers, and addresses for over 100 different companies to inject your customer service complaints into their corporate executive offices, and get it well on the way to success.
disney
By 9.19.08
../../../..//2008/09/19/throughout-2009-if-you-show/
Throughout 2009, if you show up on your birthday to any Disney theme park in the U.S., you’ll get in free. Imagine how much money you can save on an awesome birthday, provided you go alone! [Orlando Sentinel] (Thanks to RL!)
Disney's Blizzard Beach Water Park Won't Help You If You Break Your Ankle On Their Rides
By 9.12.08
When Adam got stuck on one of Blizzard Beach’s tube rides, he injured his leg and had trouble getting out of the ride. He had to wait over 15 minutes for a wheelchair, and then the medical staff at the water park treated him more or less the way a school nurse would treat someone—with a brochure, some water, and some ibuprofen.
Disney Reneges On Ride Injury Payment Promise, Reader Wins With EECB
By 9.3.08
Disney, inventors of childhood itself, told Daniel they would foot the bill after he got injured on their California Adventure ride. Then when Daniel and his wife Jane tried to collect, they got strung along for months by Garth Steever in guest claims. When they finally locked him down 11 months after the incident, Garth told them Disney changed its mind. By this time, the medical bills had already been sent to collections. Then Jane read about how to send an EECB on The Consumerist, and stormed the ramparts of Cinderella Castle. Here’s her letter, and success story…
45 Disney Email Addresses
By 9.3.08
If you have a problem with anything in the galaxy of Disney products and regular customer service doesn’t help you, and a supervisor won’t help you, here are 45 high-ranking email addresses to sent your well-crafted, sensible complaint letter to, what we here at Consumerist call the “EECB” or “executive email carpet bomb.”
Disney Decides To Stop Selling "Dive In" Panties For Young Girls
By 8.18.08
Gee, someone wasn’t thinking too clearly when they were designing High School Musical 2 themed panties for Disney. Sold in the UK, one pair of panties in a package of 5 read “Dive In” — a reference to a scene from the popular musical.
Morning Deals
By 7.11.08
- Kohl’s: 80-90% Clearance Sale
- Disney Outlet: Kid’s costumes up to 80% off, plus extra 20% off code
- Amazon: Dr. Martens Men’s 1914 Cherry Red Size 14 Boots $38
Highlights From Dealhack
- Tiger Direct: UTStarcom GSM708 Unlocked GSM Phone $20
- Butterfly Photo: Canon Rebel XSi 12MP DSLR & Lens $790 Shipped
- Expedia: Save 30% off Hotels, Cars, Cruises & Other Travel
By 7.1.08
../../../..//2008/07/01/pixars-new-movie-wall-e-is/
Pixar’s new movie Wall-E is about (SPOILER ALERT) a crass consumer culture that eventually ruins the planet by completely covering it with pointless garbage. Humanity, unable to consume itself out of an environmental crisis, moves to space, where it endlessly vacations on giant cruise-ship like habitats. The planet is governed by a huge Walmart-esque mega-store called “Buy ‘N Large.” In order to celebrate this anti-consumption message, Disney has apparently been giving out cheap plastic watches, and has launched a “Buy ‘N Large” website where you can buy movie merchandise. [Slog]
Fun With Warning Labels: Beware The Mickey Mouse Cancer Lamp
By 5.8.08
Reader Mike directs our attention to the above lamp. The warning label reads:
Disney Upset About Risque Hannah Montana Pics, Underaged Girls On Their Billboards In China
By 5.1.08
So Disney is all upset over some slightly saucy photographs of 15-year-old Hannah Montana star Miley Cyrus, but it seems in their haste to toss out accusations (Disney spokeswoman Patti McTeague told the New York Times that “a situation was created to deliberately manipulate a 15-year-old in order to sell magazines”), the company neglected to consider the appropriateness of using obviously under-aged girls on their underwear billboards in China.
Who To Contact About Your Missing 5 Free BluRay Discs
By 4.29.08
If you’re still wondering where your 5 Free BluRay Discs are, here is the mailing address to send copies of your forms to (not Buena Vista Home Entertainment, as previously reported)
Disney's Five Free Blu-Ray Disc Promotion Is Broken
By 4.24.08
A lot of you have written in about problems with the Five Free Blu-Ray Discs promotion that was available here. The deal was supposed to be, buy a certain Blu-Ray disc player, mail in the coupon and proof of purchase postmarked by February 29, receive five free Blu-Ray movies. Many of you haven’t received your movies. What happened?
Disney Employees Dig Through Trash To Find Couple's Lost Wedding Rings
By 4.24.08
While on vacation at Walt Disney World, Paul and Karen (well actually just Paul) accidentally threw out their “engagement, wedding and five-year-anniversary rings.”
Over 17 Million Items Recalled For Lead Contamination In 2007
By 12.28.07
Ladies and Gentlemen… Boys and Girls… The final tally for lead recalls is in.
Obesity: We're Too Big For Disneyland's "It's A Small World"
By 10.29.07
Back in 1963, when the boats that carry customers through Disneyland’s “It’s a Small World” ride were designed, the average male weighed 175lbs and the average female 135lbs.
Winne-The-Pooh Playsets Are Contaminated With Lead, Not Honey
By 10.12.07
Winnie-the-Pooh is the latest character to fall victim to the lead toy contamination epidemic, according to the CPSC, which recalled the playsets yesterday.
Do Baby Einstein Products Make Your Child Stupid? Well, The Lead Tainted Blocks Don't Help
By 10.4.07
Back in August, the University of Washington issued a press release about a study in the Journal of Pediatrics that examined the effect that baby videos (such as the Disney “Baby Einstein” series) had on young children.
Disney To Discontinue Cellphone Service
By 9.28.07
Disney, like ESPN before it, has had enough of the “hypercompetative” cellphone market and is bowing out.
