The San Francisco Chronicle has an interesting article about the strategies that the big US carriers are taking to restore their tarnished (or completely obliterated, depending on how recently you’ve had to fly somewhere) reputation for customer service.
disney
University Of Washington Stands Up To Disney, Will Not Retract "Baby Einstein" Press Release
By 8.17.07
Walt Disney Demands Retraction From University of Washington Over Baby Einstein Video Press Release
By 8.13.07
The Walt Disney Company has issued a press release demanding a retraction from the University of Washington over their “misleading” press release that prompted several news articles about Disney’s Baby Einstein videos. Attached to the press release was the following letter to Mark A. Emmert, the president of the University of Washington from Bob Iger, the CEO of Disney. Let’s watch!
"Baby Einstein" Videos Probably Don't Work, Might Even Hurt
By 8.8.07
A new study quoted by the LA Times says that the popular “Baby Einstein” videos don’t work—and may even stunt your child’s vocabulary.
Disney Exits Winemaking Buisness Before Actually Entering It
By 8.1.07
Plans to market a French Chardonnay under the brand name “Ratatouille,” have been shelved due to a “trickle of inquiries and complaints,” according to Disney spokesperson, Gary Foster.
Disney Will Stop Making Painfully Embarrassing, Awful Direct To DVD Sequels, And You Can Stop Buying Them
By 6.26.07
Disney will discontinue their line of painfully embarrassing and awful direct to DVD sequels on the recommendation of Steve Jobs, according to MacWorld. We consider this a coup for parents, because no one older than 8 likes these steaming hunks of crap, yet they are extremely commercially successful.
Above And Beyond: Disney Makes Canceling Easy And Fun!
By 3.10.07
Disney: “Thanks for calling”
Mike writes, “I love to go off on bad service more than most because of my job, but here’s to your frozen head in jar Walt, that rocked.”
Tigger “Punches” 14 Year-Old Kid, Kid Goes To Hospital
By 1.9.07
Home video of a New Hampshire family’s trip to Disney world shows Tigger “punching” a 14 year-old boy. “The boy’s father, Jerry Monaco, says the costumed character “sucker punched” his boy Friday as his children posed for a picture. He says his son later experienced neck pain and he took him to a hospital.”
Surprise, “Cars” Toy Box Full of Lead
By 11.9.06
Cars don’t use leaded gasoline anymore, but boy, oh boy … do toy companies still use lead paint! This Disney/Pixar branded toy chest is painted with red paint that “contains high levels of lead. Lead is toxic if ingested by young children and can cause adverse health effects.”
The Disneyland Sex Orgy
By 10.16.06
An age-old question finally gets answered: do the costume-wearing Mickeys, Minnies and Goofies at Disney theme parks let off some steam after work by humping each other in a sexy, furry orgy?
The News; The Devil Wears Ketchup
By 6.28.06
• Congressmen shocked and outraged to find porn on internet. [NYT] “Internet Companies Divided on Plan to Fight Pornography”
Family Buries Dead Baby Under Bear Of Very Little Brain
By 6.26.06
A little while back, The Walt Disney Co. — in an extraordinary act of compassion — threatened to sue a couple of grieving British parents who wanted to put Winnie the Pooh on their stillborn child’s gravestone.
