Time Warner Cable, DirecTV, Dish, and Verizon all want the FCC to force the media companies to stop pulling their channels during negotiations or disputes, removing their main bargaining chip from the table. [More]
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DirecTV Raises Rates, Threatens To Bill You For Past Discounts If You Cancel
By 3.8.10
Reader Lane wants to know if other readers out there have experienced the following scenario from DirecTV. You think you are paying too much so you call to negotiate. They offer you a discount, then raise your rates. When you call to cancel, they threaten to bill you for the “discounts” you were getting. [More]
Sorry, You Only Get DirecTV Referral Bonus If You Call Special Referral Number
By 3.6.10
David referred a friend to DirecTV. The satellite provider has a pretty neat referral program, promising a discount to both the new customer and the person who referred them to DirecTV. Well, theoretically. David writes that he and his friend learned that in order to get their referral discounts, the new customer has to either sign up on the Web or call a special number. He didn’t know this, and now neither he nor his friend will get their discounts. [More]
Report: DirecTV Hiking Prices Soon
By 1.4.10
High-Def Digest reports DirecTV plans to bump its rates next month. [More]
DirecTV Marketer Steals DISH Customers Via 800 Number Squatting
By 11.16.09
A sneaky DirecTV marketer has bought up toll-free numbers that end in “DISH.” When DISH Network customers call up, the operators make it sound like they’re from Dish and offering them a free service upgrade, but in reality, they’re switching the service and slamming the Dish Network customer into a DirecTV service contract.
I Lost My Job, Then My DirecTV, Then $680
By 11.10.09
Mary says DirecTV stuck it to her after she missed a payment. Not only did it cancel her service, but she says it charged $680 to her checking account for unreturned equipment — never mind the fact that she still had time left in her seven-day period to return the stuff.
DirecTV's Dead Guy Advertising Motif Taken To The Extreme
By 11.3.09
Taking the creepiness of the DirecTV Chris Farley ad and running with it, comedy site Landine TV has parodied the campaign with three ads starring Heath Ledger, JFK and Jesus.
David Spade Justifies His Creepy Chris Farley DirecTV Ad
By 10.28.09
It was never in question whether David Spade or Chris Farley’s family approved of this disturbing, Tommy Boy-based DirecTV ad, but just to put a fine point on things, Spade has come out to defend his choice in making the ill-advised tribute to his departed pal.
DirecTV Resurrects Chris Farley In Questionable Ad
By 10.26.09
Is anyone else skeeved out over the DirecTV ad? Based on the movie Tommy Boy, in which Chris Farley — who died in 1997 due to a drug overdose and heart complications — the spot shows Farley doing his famed Fat Guy in a Little Coat Dance as co-star David Spade re-dubs his character’s dialogue.
DirecTV Charges Wildfire Victims For Burnt TV Receivers
By 10.19.09
DirecTV was planning on charging several victims in the largest fire in recorded Los Angeles County history for the satellite TV receivers that burnt to cinders in their homes. “What I’d like to do is take a shovel full of ashes from my cabin and dump it on their desk. They can have their receivers back,” Ken Gray told LAT.
DirecTV Double Bills 75-Year-Old Widow, Won't Fix It, Then Debits Huge Cancellation Fee
By 8.31.09
Here’s a lovely story from the St. Louis Post-Dispatch. A unnamed 75-year-old widow says AT&T called her to offer their new U-Verse service with bundled TV, Internet and phone. She signed up, only to receive a phone call letting her know that the TV service wasn’t available in her area yet, but would she like to sign up with DirecTV instead? She agreed, but DirecTV started doublebilling her as soon as her service started. After a few months of the runaround from DirecTV she called to cancel.
DirecTV Viewers, Your Hockey May Be Melting
By 8.27.09
DirecTV and Versus Network — which shows NHL games — can’t agree on terms, meaning hockey fans may be in danger of having their TV-unfriendly sport not showing up much on TV this season.
Judge Greenlights Class Action Against DirecTV
By 7.16.09
A California Superior Court judge has just been given the go ahead to a class action lawsuit against DirecTV over their practice of charging early termination fees.
Reach DirecTV On Twitter
By 6.6.09
DirecTV is on Twitter. Tell them your problems, or how awesome they are. Whichever comes to mind first.
Comcast Fined $900k, DirecTV $2.3 M For Do Not Call Violations
By 4.16.09
The FTC has announced that Comcast and DIRECTV, will be paying some fines for ignoring Do Not Call regulations. Ouch.
Worst Company In America: Comcast VS DirecTV
By 3.31.09
Did the Pornbowl ruin your evening? Or does the NFL Sunday Ticket monopoly fill you with rage?
NFL Sunday Ticket Will Remain DirecTV Exclusive Until 2014
By 3.26.09
Sorry, cable and FiOS subscribers — the NFL and DirecTV have extended their Sunday Ticket exclusivity agreement until 2014 — with DirecTV paying a whopping $4 billion for the rights.
DirecTV Demands Nearly $500 For Canceled Service You Couldn't Use
By 3.21.09
DirecTV agreed to let Anthony cancel his service without an early termination fee because his signal would randomly fade away without explanation. What DirecTV really meant though was that they would let Anthony cancel if he paid a final bill of $446.69. After speaking with two agents who agreed that the fee should have been waived, DirecTV reduced Anthony’s bill to $445.42. A third agent told Anthony that he would need to negotiate any further deductions in writing with the dispute department…
