@annediego

Customs Agents Require Passengers On Domestic Flight To Show ID Before Exiting Plane

While you might be used to the sight of Customs and Border Protection agents checking the passports of travelers arriving in the United States from abroad, passengers on a recent domestic Delta Air Lines flight had the unusual experience of having to show identification before they could leave the plane. [More]

Delta Air Lines

Delta Bringing Back Free Meals In Coach On Some Routes

As it was foretold, so it has come to pass: After testing the idea out the idea for a few months, Delta Air Lines has decided to bring back free meals in coach — on some routes. [More]

Don Buciak II

Delta Systems Outage Leads To Hundreds Of Canceled Flights

It’s starting to sound like all too familiar a refrain. Due to an IT error, a major airline has to temporarily issue a full ground stop on all its flights nationwide, causing a cascade of problems. Today’s “winner” of systems glitch roulette is Delta, and travelers this morning may have cancellations and delays to look forward to. [More]

zonaphoto

Delta Air Lines To Provide Diversity Training To All Employees

Between removing unruly or disruptive passengers from flights to denying boarding to travelers with service animals, the way in which airline employees handle tense situations with consumers has come to the forefront. Today, Delta Air Lines announced it would better prepare its employees for these encounters with diversity training.  [More]

Andrew W. Sieber

Group Files Complaint About American Airlines’ Allergy Pre-Boarding Policy

In many cases, airlines will do everything they can to accommodate passengers with severe allergies: from refraining from passing out complimentary peanuts to allowing travelers to board early to prepare their spaces. But one group claims that American Airline’s policies aren’t so accommodating, filing a federal complaint against the carrier. [More]

zonaphoto

Disruptive Couple Arrested After Forcing Delta Flight To Return To Airport

A Delta Air Lines flight from Minneapolis to Los Angeles returned to the gate less than an hour after takeoff Wednesday night when a couple’s spat became too disruptive to continue. [More]

Adam Fagen/Themarcogoon49

Delta, Alaska Airlines End Codeshare, Frequent Flyer Partnerships

Delta Air Lines and Alaska Airlines customers will be losing one way of earning frequent flyer miles starting next spring, as the two airlines are ending their codesharing and frequent flyer partnerships.  [More]

Police Physically Drag Passenger Off Delta Flight After She Refused To Leave Plane

Police Physically Drag Passenger Off Delta Flight After She Refused To Leave Plane

There are unruly and disruptive passengers, and then there are situations where law enforcement has to physically drag someone off a plane: Delta Air Lines confirms that police had to forcibly remove a woman from a plane in Detroit after she reportedly refused to comply with staff at the gate — and it was all caught on video. [More]

Delta Retiring Its Branded Pretzels & Nuts In Favor Of Upgraded Free Snack Options

Delta Retiring Its Branded Pretzels & Nuts In Favor Of Upgraded Free Snack Options

It looks like Delta Air Lines has been busy in the kitchen: a day after announcing it was testing free meals in economy class on some transcontinental flights, the carrier is making yet another change to complimentary onboard offerings. [More]

lkarasawa

Delta Considering Bringing Free Meals Back To Coach

After years of airlines taking away perks that once used to be included in the price of a ticket, Delta Air Lines could be bringing back one of those amenities from the bygone travel era: free meals in coach. [More]

Amy McTigue

Do Airlines Really Ban Unruly Passengers For Life?

Here at Consumerist, we have seen more than our fair share of stories involving unruly or otherwise disruptive passengers who have gotten themselves kicked off flights for bad behavior. But upon hearing that Delta Air Lines had banned a passenger for life after he was caught on video yelling at his fellow travelers, we had to wonder: What do you have to do to get banned from an airline forever, and which U.S. carriers have such a policy in place? [More]

Open Grid Scheduler / Grid Engine

Travelers Can Now Earn Delta Miles When They Book An Airbnb Stay

Following in the footsteps of fellow carriers Qantas and Virgin Atlantic, Delta Air Lines says it’s also teaming up with Airbnb to reward travelers who book stays through the home-sharing service. [More]

Quinn Dombrowski

SkyWest Airlines Pilot Arrested On Suspicion Of Operating Flight While Intoxicated

Travelers on a Delta connection flight from Rapid City, SD to Salt Lake City experienced an unusual, but necessary, delay on Wednesday morning when police arrested the pilot on the suspicion that he was intoxicated. [More]

Delta App Update Allows Travelers To Track Their Checked Bags On A Map

Delta App Update Allows Travelers To Track Their Checked Bags On A Map

Over the past year, several airlines have experimented with different programs that allow passengers to track their checked luggage: from electronic baggage tags at Alaska Airlines to real-time tracking at American Airlines. Now, Delta Air Lines is jumping on the bandwagon, updating its app with a map that shows the real-time location of bags.  [More]

Delta

Delta’s New, Purple High-Fashion Zac Posen Uniforms Heading High Up Into The Sky

Delta Air Lines announced in 2015 that it would be starting a partnership with designer Zac Posen for its new ground and flight crew uniforms. This week, those uniforms hit the runway — the one models walk, not the one planes fly — and we can say one thing with confidence: They’re purple. Really, really purple. [More]

Eric BEAUME

Get Excited: U.S. Airlines Will Probably Raise Ticket Prices Next Year

Now that we’ve all gotten used to cheaper flights amid low fuel prices over the last few years, it’s time for the the airline industry to do its best to tick everyone off again by sending fare prices upwards once again. [More]

Don Buciak II

The Newest Feature In Air Travel: Fireproof Bags For Exploding Phones

Although it was no doubt scary when a Note 7 recently caught fire on a Southwest flight, the passengers and crew in that case were lucky that the plane was still on the ground at the gate. It was easy to get everyone off the plane safely and quickly. That option doesn’t exist at 30,000 feet, but the number of devices — and therefore, potentially flammable devices — on board is only going to keep going up. The solution? Swift containment. [More]

National Hurricane Center

Airlines Offering Travel Waivers Ahead Of Hurricane Matthew

Travelers who were planning on flying this week to or from areas affected by Hurricane Matthew, which is currently in the Caribbean and heading toward the U.S. East Coast, may find themselves changing their plans, and some airlines are ready to help by issuing travel waivers. [More]