delta air lines

Lyft

You Can Now Earn Delta Miles During Lyft Rides

After teaming up with JetBlue last year to allow Lyft passengers to earn airline miles on their way to the airport, the ride-hailing service is jumping into a new partnership with Delta Air Lines that will give riders airline miles whenever they take a trip. [More]

Delta Wants To Expedite Self-Service Bag Drops With Facial Recognition Tech

Delta Wants To Expedite Self-Service Bag Drops With Facial Recognition Tech

As businesses continue to turn to facial recognition technology to do everything from verifying your identity to make a credit card purchase to preventing toilet paper thieves, Delta Air Lines is hoping that it can use biometrics to help streamline its self-service bag drops. [More]

Caribb

Family Says They Were Kicked Off Overbooked Delta Flight After Dispute Over Toddler’s Seat

A family of four flying from Hawaii to Los Angeles last week say they were forced to leave an overbooked Delta Air Lines flight after they refused to give up the seat their toddler son was sitting in — a seat his father had paid for — and put him on their laps instead. [More]

Andrés Nieto Porras

Delta Boots A Passenger From A Flight For Using Restroom At The Wrong Time

Anyone who’s flown has heard crew say that everyone needs to be seated, strapped in, and ready for takeoff in order for the plane to taxi on down the runway take its takeoff turn. So it’s a really, really unfortunate time to develop a sudden need to go. Still, emergencies happen — but on one recent flight, Delta took the time to go back to the gate and kick a passenger off the plane after a big bout of bad timing. [More]

(Quinn Dombrowski)

Delta Offering Travelers 20,000 Miles Or $200 To Atone For Days Of Delays

It might not be $11,000, but Delta Air Lines is trying to make up for massive delays and cancellations stemming from serious storms last week by offering some displaced passengers 20,000 miles or $200 vouchers.  [More]

lkarasawa

Delta’s Travel Woes Left Man’s Body Stranded For Days

A North Carolina family says Delta Air Line’s recent spate of cancelations and delays was particularly hard on them, as it left their late son’s body stuck in a cargo hold over the weekend. [More]

zonaphoto

One Family Earned $11,000 By Not Flying Delta During Delay-Filled Weekend

If you had somewhere to be this weekend and booked to fly with Delta Air Lines, there’s a decent chance you either arrived late, never made it, or had to fly another carrier — all thanks to lingering cancellations and delays brought on by a storm. Yet Delta’s nightmarish weekend was a windfall for some frequent fliers, like one family who scored more than $11,000 by choosing to not fly Delta. [More]

@xiniapirkey|@chrislecraw

Delta Throws Multi-Airport Pizza Party After Canceling 300 Flights Due To Weather

No one likes it when their flight gets canceled. But if there’s anything that can alleviate that annoying experience, it’s the healing power of pizza. Delta Air Lines knows this, which is why it hosted a multi-airport pizza party after canceling 300 flights. [More]

frankieleon

Thousands Of Flights Cancelled Today And Tomorrow Because Of Massive Winter Storm

If you were planning to travel to the Northeast this week, you’ll probably need to change your itinerary, as more than 1,000 flights have already been canceled in advance of a massive snowstorm.. [More]

@annediego

Customs Agents Require Passengers On Domestic Flight To Show ID Before Exiting Plane

While you might be used to the sight of Customs and Border Protection agents checking the passports of travelers arriving in the United States from abroad, passengers on a recent domestic Delta Air Lines flight had the unusual experience of having to show identification before they could leave the plane. [More]

Delta Air Lines

Delta Bringing Back Free Meals In Coach On Some Routes

As it was foretold, so it has come to pass: After testing the idea out the idea for a few months, Delta Air Lines has decided to bring back free meals in coach — on some routes. [More]

Don Buciak II

Delta Systems Outage Leads To Hundreds Of Canceled Flights

It’s starting to sound like all too familiar a refrain. Due to an IT error, a major airline has to temporarily issue a full ground stop on all its flights nationwide, causing a cascade of problems. Today’s “winner” of systems glitch roulette is Delta, and travelers this morning may have cancellations and delays to look forward to. [More]

zonaphoto

Delta Air Lines To Provide Diversity Training To All Employees

Between removing unruly or disruptive passengers from flights to denying boarding to travelers with service animals, the way in which airline employees handle tense situations with consumers has come to the forefront. Today, Delta Air Lines announced it would better prepare its employees for these encounters with diversity training.  [More]

Andrew W. Sieber

Group Files Complaint About American Airlines’ Allergy Pre-Boarding Policy

In many cases, airlines will do everything they can to accommodate passengers with severe allergies: from refraining from passing out complimentary peanuts to allowing travelers to board early to prepare their spaces. But one group claims that American Airline’s policies aren’t so accommodating, filing a federal complaint against the carrier. [More]

zonaphoto

Disruptive Couple Arrested After Forcing Delta Flight To Return To Airport

A Delta Air Lines flight from Minneapolis to Los Angeles returned to the gate less than an hour after takeoff Wednesday night when a couple’s spat became too disruptive to continue. [More]

Adam Fagen/Themarcogoon49

Delta, Alaska Airlines End Codeshare, Frequent Flyer Partnerships

Delta Air Lines and Alaska Airlines customers will be losing one way of earning frequent flyer miles starting next spring, as the two airlines are ending their codesharing and frequent flyer partnerships.  [More]

Police Physically Drag Passenger Off Delta Flight After She Refused To Leave Plane

Police Physically Drag Passenger Off Delta Flight After She Refused To Leave Plane

There are unruly and disruptive passengers, and then there are situations where law enforcement has to physically drag someone off a plane: Delta Air Lines confirms that police had to forcibly remove a woman from a plane in Detroit after she reportedly refused to comply with staff at the gate — and it was all caught on video. [More]