If you were planning to travel to the Northeast this week, you’ll probably need to change your itinerary, as more than 1,000 flights have already been canceled in advance of a massive snowstorm.. [More]
delta air lines
Thousands Of Flights Cancelled Today And Tomorrow Because Of Massive Winter Storm
By 3.13.17 — Updated: 5.10.17
Customs Agents Require Passengers On Domestic Flight To Show ID Before Exiting Plane
By 2.24.17
While you might be used to the sight of Customs and Border Protection agents checking the passports of travelers arriving in the United States from abroad, passengers on a recent domestic Delta Air Lines flight had the unusual experience of having to show identification before they could leave the plane. [More]
Delta Bringing Back Free Meals In Coach On Some Routes
By 2.16.17
As it was foretold, so it has come to pass: After testing the idea out the idea for a few months, Delta Air Lines has decided to bring back free meals in coach — on some routes. [More]
Delta Systems Outage Leads To Hundreds Of Canceled Flights
By 1.30.17
It’s starting to sound like all too familiar a refrain. Due to an IT error, a major airline has to temporarily issue a full ground stop on all its flights nationwide, causing a cascade of problems. Today’s “winner” of systems glitch roulette is Delta, and travelers this morning may have cancellations and delays to look forward to. [More]
Delta Air Lines To Provide Diversity Training To All Employees
By 1.17.17
Between removing unruly or disruptive passengers from flights to denying boarding to travelers with service animals, the way in which airline employees handle tense situations with consumers has come to the forefront. Today, Delta Air Lines announced it would better prepare its employees for these encounters with diversity training. [More]
Group Files Complaint About American Airlines’ Allergy Pre-Boarding Policy
By 1.16.17
In many cases, airlines will do everything they can to accommodate passengers with severe allergies: from refraining from passing out complimentary peanuts to allowing travelers to board early to prepare their spaces. But one group claims that American Airline’s policies aren’t so accommodating, filing a federal complaint against the carrier. [More]
Disruptive Couple Arrested After Forcing Delta Flight To Return To Airport
By 12.29.16
A Delta Air Lines flight from Minneapolis to Los Angeles returned to the gate less than an hour after takeoff Wednesday night when a couple’s spat became too disruptive to continue. [More]
Delta, Alaska Airlines End Codeshare, Frequent Flyer Partnerships
By 12.19.16
Delta Air Lines and Alaska Airlines customers will be losing one way of earning frequent flyer miles starting next spring, as the two airlines are ending their codesharing and frequent flyer partnerships. [More]
Police Physically Drag Passenger Off Delta Flight After She Refused To Leave Plane
By 12.13.16
There are unruly and disruptive passengers, and then there are situations where law enforcement has to physically drag someone off a plane: Delta Air Lines confirms that police had to forcibly remove a woman from a plane in Detroit after she reportedly refused to comply with staff at the gate — and it was all caught on video. [More]
Delta Retiring Its Branded Pretzels & Nuts In Favor Of Upgraded Free Snack Options
By 12.8.16 — Updated: 12.10.16
It looks like Delta Air Lines has been busy in the kitchen: a day after announcing it was testing free meals in economy class on some transcontinental flights, the carrier is making yet another change to complimentary onboard offerings. [More]
Delta Considering Bringing Free Meals Back To Coach
By 12.7.16 — Updated: 12.8.16
After years of airlines taking away perks that once used to be included in the price of a ticket, Delta Air Lines could be bringing back one of those amenities from the bygone travel era: free meals in coach. [More]
Do Airlines Really Ban Unruly Passengers For Life?
By 11.29.16 — Updated: 2.7.17
Here at Consumerist, we have seen more than our fair share of stories involving unruly or otherwise disruptive passengers who have gotten themselves kicked off flights for bad behavior. But upon hearing that Delta Air Lines had banned a passenger for life after he was caught on video yelling at his fellow travelers, we had to wonder: What do you have to do to get banned from an airline forever, and which U.S. carriers have such a policy in place? [More]
Travelers Can Now Earn Delta Miles When They Book An Airbnb Stay
By 11.2.16
Following in the footsteps of fellow carriers Qantas and Virgin Atlantic, Delta Air Lines says it’s also teaming up with Airbnb to reward travelers who book stays through the home-sharing service. [More]
SkyWest Airlines Pilot Arrested On Suspicion Of Operating Flight While Intoxicated
By 10.26.16
Travelers on a Delta connection flight from Rapid City, SD to Salt Lake City experienced an unusual, but necessary, delay on Wednesday morning when police arrested the pilot on the suspicion that he was intoxicated. [More]
Delta App Update Allows Travelers To Track Their Checked Bags On A Map
By 10.26.16 — Updated: 10.31.16
Over the past year, several airlines have experimented with different programs that allow passengers to track their checked luggage: from electronic baggage tags at Alaska Airlines to real-time tracking at American Airlines. Now, Delta Air Lines is jumping on the bandwagon, updating its app with a map that shows the real-time location of bags. [More]
Delta’s New, Purple High-Fashion Zac Posen Uniforms Heading High Up Into The Sky
By 10.19.16 — Updated: 11.1.16
Delta Air Lines announced in 2015 that it would be starting a partnership with designer Zac Posen for its new ground and flight crew uniforms. This week, those uniforms hit the runway — the one models walk, not the one planes fly — and we can say one thing with confidence: They’re purple. Really, really purple. [More]
Get Excited: U.S. Airlines Will Probably Raise Ticket Prices Next Year
By 10.14.16 — Updated: 11.1.16
Now that we’ve all gotten used to cheaper flights amid low fuel prices over the last few years, it’s time for the the airline industry to do its best to tick everyone off again by sending fare prices upwards once again. [More]
The Newest Feature In Air Travel: Fireproof Bags For Exploding Phones
By 10.14.16 — Updated: 10.17.16
Although it was no doubt scary when a Note 7 recently caught fire on a Southwest flight, the passengers and crew in that case were lucky that the plane was still on the ground at the gate. It was easy to get everyone off the plane safely and quickly. That option doesn’t exist at 30,000 feet, but the number of devices — and therefore, potentially flammable devices — on board is only going to keep going up. The solution? Swift containment. [More]
