Some airlines still call it “Rule 240” and others a “contract of carriage” but no matter what the name, it still means the same thing: power to the traveler. But which airlines still use it and how much does it protect a traveler?
continental
Oil! Airlines Issue Open Letter Asking You To Help Them Lobby Congress
By 7.10.08
In a letter signed by 12 CEOs, the US air travel industry has called upon you, their customers, to help them lobby congress. What’s the problem that they need help solving? Oil speculation. Read the letter inside.
Continental Says Airline Industry Is "In A Crisis"
By 6.5.08
Continental will cut 3,000 jobs and reduce capacity by 11% due to the ongoing “crisis” in the airline industry.
United Airlines Talking Merger With US Airways, Keeping Continental On The Side
By 5.15.08
United Airlines is a slut. The airline has been talking merger with US Airways, even going so far as to make it clear that US Airways CEO Doug “I’m OK To Drive” Parker can be the CEO of the combined company when United boss Glenn Tilton retires, says Reuters. Meanwhile, while the airline has been talking marriage, family and kids with Parker, it has been negotiating with Continental on the side — trying to form an “alliance” of some kind. Continental, of course, is already dating American AND British Airways!
American Airlines Flirting With US Airways On Possible Merger
By 4.25.08
An unnamed source has told Reuters that American Airlines is in talks with US Airways about a possible merger—and that it’s also in talks with Continental about sharing passengers! Meanwhile, Continental is currently in talks with United about a possible merger of its own, and has said it will only choose one partner eventually. United, on the other hand, is not only pursuing Continental but is also in talks with US Airways about a merger. Yes, we have an airlines romantic triangle, folks. Someone’s heart is going to end up broken.
The Ultimate Airline Bankruptcy And Merger Cheat Sheet
By 4.15.08
Thinking of taking a trip but can’t remember which airlines are bankrupt and which ones are part of Delta? We know it can be difficult—that’s why we’ve put together a little cheat sheet to help you get through this time of uncertainty.
By 4.11.08
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Continental is going to charge $25 each way for the privilege of checking a second bag. [Bizjournals]
Booking Reward Travel On Continental Airlines Will Give You High Blood Pressure
By 3.25.08
Reader Mike has lots of frequent flier miles that he’d like to cash in with Continental Airlines. As he found out, this is extremely difficult. Here’s an email he sent to the CEO of Continental, Larry Kellner:
The Final Word On Rule 240
By 3.23.08
Reader Laura was nearly stranded in Manchester when Continental canceled her flight two days before a major college test. She politely asked to be rebooked; she begged for another flight; when that failed, she invoked Rule 240. Laura’s experience presents the perfect opportunity to clarify once and for all what Rule 240 is and isn’t. First, her story.
United Airlines Raises Prices As Much As $50
By 3.14.08
Get ready to pay more for air travel, United Airlines is raising prices. A lot. As much as $50 for some fares. Continental has already matched the increase.
By 3.7.08
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Snow in Cleveland is affecting air travel. The FAA says:
Due to WEATHER / SNOW-ICE, there is a Traffic Management Program in effect for traffic arriving Cleveland Hopkins International Airport, Cleveland, OH (CLE). This is causing some arriving flights to be delayed an average of 3 hours and 12 minutes.
Continental, which uses Cleveland as a hub, is canceling lots of flights. [Ohio.com]
Continental Raising Unaccompanied Minor Fee To $150
By 2.12.08
Broken homes, take note, starting February 17th, Continental is raising the unaccompanied minor fee to $150 round trip, or $75 each way, up from $50 one way. Tipster Barbara, who is sending two of her kids to visit family this weekend, writes that it’s, “almost cheaper for me to fly with them than to send them as unaccompanied minors!”
Delta To Ask Northwest To The Prom, United And Continental May Drunkenly Hook Up
By 2.8.08
Here’s the state of the airline merger party.
Continental To Offer Free WiFi, Satellite TV For $6
By 1.29.08
Continental Airlines has announced that it will be offering Wi-Fi and satellite TV in some of its planes, thanks to a partner ship with LiveTV (owned by JetBlue.)
Continental Strands You In Newark With Your Cat, Offers $75 Voucher
By 12.26.07
I just received about the lamest answer from Continental after presenting them with my complaint, a $75 coupon. I was flying into Ponce, through Newark on the 11th of December. Due to weather, supposedly, I missed my connection in Newark and I was left at 1AM, with no bags or vouchers, or apologies, or upgrades of any sort. The next flight was 24 hours away, only one flight a day. I’m attaching the emails I’ve exchanged with them in hope that you’ll publish them and perhaps cause them some well-deserved shame and bad publicity. I can’t believe they boast of ‘best in customer satisfaction.’
Hey Continental Airlines, North Korea Isn't The Same As South Korea
By 12.17.07
My wife (a South Korean citizen and non-immigrant to the U.S.) was initially denied check-in due to the fact that their “computer” stated that she was required to have a Visa to enter Mexico. We quickly informed the attendant (Donna [redacted]) that the Republic of Korea aka South Korea aka NOT North Korea, is a treaty nation with Mexico and that tourist Visa’s for minimal stays are not required.
