complaints

Bank of America Ruined My Credit

Bank of America Ruined My Credit

We Reprimand a WalMart Manager

We Reprimand a WalMart Manager

Somehow we got on the fast track as the go-to guys for Southern Walmart complaints. The latest comes courtesy of Tiffany-Anne Everett who thinks we somehow have the power to fire a Walmart manager.

Capps Rental Bilks Katrina Relief Volunteer

Capps Rental Bilks Katrina Relief Volunteer

Joey’s Med Grill Lets Reader Off The Rack

We’re not implacable, inconsolable. We, as consumerists, can be appeased. Most of the time, all we want is a sincere “We know we fucked up.” That we scream so very loud here is testament to just how endangered the species of sincere corporate apologies really is.

Finally! This Site Covers A REAL Consumerist Issue

Finally! This Site Covers A REAL Consumerist Issue

My 11 year old, cute-as-a-button cousin Lilly writes in:

Monday Morning Reader Round-Up

Monday Morning Reader Round-Up

It’s likely to be a slower paced week here at the Consumerist. We’ll still be posting, but it won’t be quite to the volume you’ve come to expect. Ben is taking the next couple days off to lounge about inflating his beer belly in the Hamptons, and working half-days the rest of the week. I, on the other hand, will be spending much of the week in the Netherlands, exchanging kusjes with fly honey-haired Dutch girls.

UPDATE: Boiled Walmart Baby

UPDATE: Boiled Walmart Baby

Yesterday we spoke at length with Ritta over the phone. According to her statement these are the

The Nth Best Thing We Have Ever Posted: An Open Letter to US Airways

The Nth Best Thing We Have Ever Posted: An Open Letter to US Airways

Meet David Kerry of the Catalogue of Ships podcast.

TWC Blacksout

Richard called Time Warner Cable to ask when his service would be restored. The rep wouldn’t tell him specifically, or stray from her script, including the part where she upsells him…

Monday Morning Reader Round-Up

Monday Morning Reader Round-Up

We love good emails. Some weeks, we barely get them, but lately, the signal-to-noise ratio has been high. And we can’t thank you enough for it.

Backyard Burger Wayyyy Too Friendly

Backyard Burger Wayyyy Too Friendly

Vincent S. is convinced Backyard Burger is a front for some kind of cult. He feels they’re “trained to be creepy.”

UPDATE: Boiled Walmart Baby, With Pix

UPDATE: Boiled Walmart Baby, With Pix

Dramatic photos of Ritta’s car in the Walmart parking lot after they broke the window to get her trapped baby. Note, these were taken a few hours after the incident occurred.

Best Buy Hates Firefox

Best Buy Hates Firefox

Loyal Consumerist Danilo slowly accrued Best Buy points, only to be foiled by retarded web design.

Blogobitchin!

• This guy was way ahead on the milk is especially fantastic bandwagon. [Bunnyspatial]

FCC Good For Something

If you’re pissed about TimeWarner buying Adelphia and cutting your NFL Net coverage, have heart.

TimeWarner’s Adelphia Buyout Continues to Suck For You

You don’t mess with a man’s football.

AOL Still Retaining Like A MoFugger

AOL Still Retaining Like A MoFugger

AOL may be free, but that didn’t stop them from calling up Matt W. in Chicago, begging him to come back. The rep offered Matt a “new” version of AOL called, “Security Edition.” After an initial “trial period,” Matt could continue using AOL for $9.95/month.

UPDATE: Boiled Walmart Baby

UPDATE: Boiled Walmart Baby

A friend of Ritta’s has written in to corroborate what Ritta reported and answer some of the questions that were raised by Consumerist’s readers. Kathryn says: