We’ve talked before about the grim but necessary business of having to close accounts and tie up loose ends for recently departed family members, but what about those instances when your loved one is still alive, but unable to participate in the process? [More]
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Why Comcast Is Letting Other Cable Companies Use Its X1 Platform
By 11.11.16
The modern media landscape is a little tricky. Viewers are watching more video than ever, but they’re also watching less TV. In fact, the meaning of “TV” itself, as well as “cable,” is changing constantly. But remarks from a Comcast Cable executive at a conference on Thursday show that the nation’s largest cable company is ready to make money off of you no matter what the future holds. [More]
You Can (Finally) Use The Netflix App On Your Comcast Cable Box
By 11.4.16
The years of enmity, it seems, are well and truly behind us. Comcast and Netflix have decided that from here on out, they are two great tastes that taste great together, and they’re (finally) taking the deal that puts Netflix content on your Comcast cable box nationwide. [More]
ESPN, ABC, Fox News, Fox Sports All Joining Hulu’s Eventual Live Streaming Service
By 11.2.16
Once upon a time (two whole years ago!) the idea of successfully getting an internet-based cable alternative up, running, and profitable seemed, perhaps, like a pipe dream. These days, even though we don’t know if the ventures are exactly profitable, the online competition to get your monthly TV dollars is fierce. And now Hulu is latest player to grab some big headliners for itsplan to start zapping linear TV channels to your online eyeballs. [More]
Comcast Joins AT&T, Sues Nashville To Slow Down Google Fiber Construction
By 10.26.16 — Updated: 11.1.16
The “fun” in Nashville never ends… at least, not for lawyers who enjoy suing the city. They’ve got plenty of work ahead of them, now that Comcast is joining the “let’s sue Nashville to block new competition” club. [More]
Comcast Doubles Down On Buzzfeed With Another $200M Investment
By 10.21.16
In its continuing quest to take over the content world, Comcast is once again splashing out with a big investment into journalism and listicle juggernaut BuzzFeed. [More]
Customers Accuse Comcast Of Using “Broadcast TV” & “Regional Sports” Fees To Illegally Hike Rates
By 10.18.16 — Updated: 10.31.16
As we showed in our recent line-by-line breakdowns of charges on your cable bills, many pay-TV providers charge fees that have the effect of raising the customers’ monthly bill but without affecting the base rate the cable company advertises. Now, Comcast subscribers in seven different states are claiming that these fees are “illegal and deceptive” that have netted the cable giant billions of dollars. [More]
Comcast CEO: Company Execs Were “Despondent” When TWC Merger Failed
By 10.17.16 — Updated: 11.1.16
Poor Comcast. It put its heart, its soul, and several millions of dollars into its 2014-2015 attempt to buy Time Warner Cable, only to end up completely blocked and forced to scrap the plan. And while consumers, consumer advocates, and even we here at Consumerist may have felt a bit celebratory over its demise, the Comcast executives who tried to make it happen were oh so very sad. [More]
Comcast Fined $2.3 Million For Charging Customers For Equipment, Services They Never Ordered
By 10.11.16
Comcast has agreed to pay a $2.3 million fine to the Federal Communications Commission to settle an investigation into allegations that the cable colossus charged customers for services and equipment they never ordered. [More]
Comcast Apologizes For Early Morning Widespread Service Outage
By 10.11.16
You might not have been using the internet or trying to watch cable TV before sunrise this morning, but a lot of early-rising (and night owl) Comcast customers found themselves without TV, broadband, or phone service and complained that they were unable to contact the company. [More]
Comcast Expands Data Caps To Another 23 Markets Starting Nov. 1
By 10.7.16
We’ve all been guessing it was going to happen for months, but that doesn’t make it any more fun when it actually does: data caps are marching across the nation, and coming for millions of Comcast customers from coast to coast. [More]
Comcast Fights Back Against Washington State’s Potential $3.6B Deceptive Service Plan Lawsuit
By 10.3.16
In August, Washington state Attorney General Bob Ferguson slammed Comcast with a potentially massive lawsuit, accusing the cable/internet giant of violating state consumer protection laws nearly two million times by using allegedly deceptive marketing for its Service Protection Plans. Now, Comcast is firing back at Ferguson, claiming the state’s complaint is “premised on a profound mischaracterization of Comcast’s actual business practices.” [More]
Ad Watchdog Warns Comcast & Dish To Use Caution When Dissing DirecTV
By 9.22.16
Pay-TV services might need to be a bit more careful when it comes to the messages they put out into the universe following an ad watchdog’s suggestion that Comcast and Dish revise some of the claims made against competitors in national ads.
Nashville Council Adopts Law To Let Google Fiber Come To Town; AT&T Prepares To Sue
By 9.21.16
Google Fiber is one step closer to being physically able to bring their service to Nashville, which is great news for Nashvillians. It’s less good news for Comcast and AT&T, which do not want more competition in town, and which are revving up their legal engines to fight it as much as possible. [More]
Comcast, AT&T Try Again To Stall Google Fiber In Nashville By Writing Law To Slow It Down
By 9.20.16
There’s been a fight a-brewing in local politics in Nashville for weeks. At its most basic, it’s some disagreement about utility regulation. But it’s also, an another level, every fight about broadband competition — and the lack thereof — going on in the U.S. right now, distilled down into one city. Our players? Google, Comcast, AT&T, and the Nashville metro council. [More]
If You Actually Want Comcast To Be Your Mobile Provider, 2017’s Your Year
By 9.20.16
If you really want more Comcast in your life, and you’re tired of all the options you already have for mobile phone service, well, Comcast’s CEO has some good news for you. Coming soon, the cable company America most loves to hate is cutting its own cord, and going wireless. [More]
Trilogy Of Set-Top Terror: Cable Box Horror Stories From Consumerist Readers
By 9.15.16
Earlier this week, we asked readers to send in their tales of set-top woe when dealing with their cable and satellite providers. We’ve already received a number of emails and we’re just beginning to sort through them, but here are a couple that caught our eye. [More]
Comcast Already Crying That FCC Set-Top Box Proposal Violates Federal Law
By 9.8.16
Within minutes of FCC Chair Tom Wheeler unveiling his final proposal for reforming the multibillion-dollar set-top box market, Comcast was already firing back, accusing the Commission of violating the law and hinting at a legal challenge to come. [More]
