comcast

Worst Company In America "Sweet 16": Comcast VS Ticketmaster

Worst Company In America "Sweet 16": Comcast VS Ticketmaster

Don't Let Comcast Charge You Double For One M-Card

Don't Let Comcast Charge You Double For One M-Card

If you’re a Comcast cable TV customer and they sent you a M-Card, a card that lets you use two tuners off the same cable card, make sure you’re not getting double-charged, reports blogger Christopher Price. They were charging him double for one card and he had to call them up and remind them that FCC policy mandates one free CableCARD per household to get them to manually remove the charge. Chris says, “If you have an M-Card, check your bill. If you don’t have an M-Card, request one from Comcast and save yourself $21.48 per year… they’re already getting enough of your hard earned money.”

Lawsuit: Comcast Leaked Customer's Banking Info After She Sent Check For "My Right Arm"

Lawsuit: Comcast Leaked Customer's Banking Info After She Sent Check For "My Right Arm"

A woman who sent a sarcastic payment to the “Comcast Vampires” for “My Right Arm” is suing because she says Comcast employees posted a copy of her unredacted check on the internet. She says she was alerted to the security breach by a stranger from Colorado who received the check in an email that said: “This is too funny not to pass on. This is an actual payment we received via yesterdays mail.”

Want To Spy On Comcast Subscribers? Comcast Has The Job For You!

Want To Spy On Comcast Subscribers? Comcast Has The Job For You!

If you’d like to help Comcast eavesdrop on its own subscribers, you’re in luck: Comcast has posted a job listing for an “intercept engineer” on a headhunter site, according to Wired. Want ad for position of The Man, inside.

Robbers In Comcast Unforms Break In, Demand Money, Shoot, Then Flee In Comcast Van?

Robbers In Comcast Unforms Break In, Demand Money, Shoot, Then Flee In Comcast Van?

A Baltimore area man was hospitalized with non-life threatening injuries after two men broke in to an apartment, demanded money and then shot him before fleeing in a Comcast van, according to police. Officials have not yet determined whether or not the men work for Comcast, and calls to Comcast by WBAL radio and the AP were not returned.

Comcast To Test New And Improved Methods For Throttling Internet Traffic

Comcast To Test New And Improved Methods For Throttling Internet Traffic

Comcast says that it will experiment with a new method of managing traffic to thousands of customers in Chambersburg, Pa., and Warrenton, Va. The new method will not target file-sharing, but would focus on individual heavy Internet users – no matter what they are doing, says the Philadelphia Inquirer.

Time Warner Cable Begins Testing Metered Internet In Texas

Time Warner Cable Begins Testing Metered Internet In Texas

Time Warner Cable is going ahead with a test of metered internet, starting Thursday, for new customers in Beaumont, Texas. The metered billing is TWC’s proposed answer to the problem of bandwidth hogging super users.

18-Year-Old Says He Hacked Comcast Because He's "Tired Of Their Shitty Service"

18-Year-Old Says He Hacked Comcast Because He's "Tired Of Their Shitty Service"

Here’s a technique we’ll not be adding to our list of fun ways to escalate your complaint: The 18-year-old who recently hacked Comcast and took down the company’s homepage and webmail told Wired that it was Comcast’s own fault… The hacker, known as EBK, called Comcast to let them know they’d been hacked. The manager scoffed and hung up:

Three Comcast Contract Workers Arrested For Torturing, Spray-Painting Kitten

Three Comcast Contract Workers Arrested For Torturing, Spray-Painting Kitten

Three Comcast contract workers were arrested when a witness discovered that a kitten had been spray-painted and nearly kicked to death, ABC 4 in West Valley, Utah reports. Jesus Villalovos was arrested for animal cruelty and obstruction of justice and 2 other men were cited with class B misdemeanors. The men were working in the area as contractors for Comcast around the time of the incident. Details, inside…

UPDATE: Comcast Responds To Yesterday's Article, Waives $1.99 Fee

UPDATE: Comcast Responds To Yesterday's Article, Waives $1.99 Fee

If you read our story “Canceling HBO Costs $1.99 But Canceling Comcast Is Free, Which Do You Choose?” you should remember Jonathon who was trying to cancel his HBO with a Comcast online CSR that was offering very little help. Jonathon wrote back to us to let us know that after our story ran he received a call from a Comcast supervisor who apologized and said that the online CSR did in fact have the authority to waive the $1.99 fee. Jonathon’s letter, inside…

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Okay, who decided it would be funny to hack Comcast? DSLReports says, “Though there’s no indication that user privacy is jeopardized, you may want to avoid using Comcast webmail until things have been completely cleared up. [DSLReports]

Canceling HBO Costs $1.99 But Canceling Comcast Is Free, Which Do You Choose?

Canceling HBO Costs $1.99 But Canceling Comcast Is Free, Which Do You Choose?

Reader Jonathon wanted to cancel his HBO so he contacted one of Comcast’s infamously useless online customer service representatives. CSR Adam informed Jonathon that to cancel HBO would cost him a fee of $1.99. He asked to speak to a supervisor to get the fee waived but CSR Adam said that would be impossible. The CSR then pointed out that there would be no charge to cancel Comcast’s service altogether. Decisions, decisions. Jonathon’s letter and chat log, inside…

Comcast DVR Cuts Off American Idol Results, Sopranos Finale Style

Reader Bill, who sends in this video of what his DVR recorded during last night’s American Idol finale, says:

Comcast Digs Up Your Patio After You Asked Them Not To And Other Assorted Humiliations

Comcast Digs Up Your Patio After You Asked Them Not To And Other Assorted Humiliations

Reader Shannon has been without a working phone in her home office for the past 16 days thanks to Comcast. This has her in a bad mood, but she’s also a little ticked off because they sent over a bunch of guys who didn’t understand her when she told them not to dig up her patio.

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Comcast has defended its BitTorrent blocking by saying it only does it when network congestion is high, but a new study finds that they’re doing it basically all the time. [The Inquirer]

What's The First Thing That Pops Into Your Head When You Think Of Dell? Or Sprint?

What's The First Thing That Pops Into Your Head When You Think Of Dell? Or Sprint?

Companies spend a lot of money on marketing, but ultimately, a brand is what people think it is. Meet Brandtags.net — a site where you can tag brands with one word or phrase that best represents how you feel when you see their logo. It seems that Dell has its work cut out for it–some of the top tags people are using for that brand include:

Two Dragracing Comcast Vans Cause Accident That Seriously Injures 3-Yr-Old Girl

Two Dragracing Comcast Vans Cause Accident That Seriously Injures 3-Yr-Old Girl

According to WAFF in Huntsville, Alabama, last weekend 2 Comcast Cable vans were racing each other at speeds of over 75mph which caused an accident that put 3-year-old Kayleen Smith (pictured left) on life support. Now Kayleen is off life support but remains unconscious. Details, inside…

Comcast: You're Paying More For The Ability To Reach The Download Cap Faster

Comcast: You're Paying More For The Ability To Reach The Download Cap Faster