American Airlines Raises Checked Bag Fees Effective February 1st

American Airlines Raises Checked Bag Fees Effective February 1st

American Airlines announced today that they’re raising checked baggage fees by $5, effective February 1st. Your first bag will now cost $25, and your second one will cost $35. If you want to check a third bag, you will have to buy the airplane (cash or certified checks only), and if you want to check a fourth bag, you will have to endure a phone call from AA’s CEO Gerard Arpey, where he will cry at you and say he doesn’t know how to run a company and he’s scared. He only made $8.9 million in total compensation last year, so cut him some slack.

[More]

Harrah's Las Vegas Resorts Say No To Resort Fees

Harrah's Las Vegas Resorts Say No To Resort Fees

If you don’t like the idea of paying a resort fee the next time you visit Las Vegas, make sure you check out the various Harrah’s Entertainment resorts. Today they sent a press release to travel blogger and temporary TSA aggravator Chris Elliott in which they state that all of their Vegas resorts “exclude mandatory resort fees.”

[More]

Watch Out For Undisclosed Resort Fees When Using Sites Like Priceline

Watch Out For Undisclosed Resort Fees When Using Sites Like Priceline

Travel consumer advocate Christopher Elliott has a new post about an undisclosed $15/day “resort fee” that Trump International Hotel Las Vegas plans to tack onto a customer’s bill. The surprise is that the customer reserved the room through Priceline, and thought when he made the reservation that Priceline was telling him the final room rate.

[More]

Ally Bank Debits Account Before Customer Verifies That It's Hers

Ally Bank Debits Account Before Customer Verifies That It's Hers

Sometimes a company verifies that a bank account by making a couple of small deposits in it, then asking you to report back the deposit amounts. Don’t rely on that verification process to block any activity in the meantime, though. That’s what Suzette did with Ally bank, and she ended up with a $35 stop payment fee from her own bank.

Don't Let Maintenance Fees Ruin Your Automatic Savings Program

Don't Let Maintenance Fees Ruin Your Automatic Savings Program

If you participate in an automatic savings program like Bank of America‘s Keep the Change service, where debit card purchases are rounded up and the difference is deposited into your savings account, keep an eye on maintenance fees. James says he was hit with a $5 charge last month because he hadn’t met the minimum monthly deposit requirement of $25: “It turns out that I wasn’t even accruing $5 worth of change per month, so I was losing more money due to the maintenance fee than I was saving via Keep the Change!”

Target Pays New Jersey $375K To Settle Fraud Charges

Target Pays New Jersey $375K To Settle Fraud Charges

Target has agreed to pay New Jersey $375,000 to settle charges that it sold baby formula and non-prescription drugs that had expired, and that it charged higher prices on some products than what was displayed on the shelves.

Overdraft Fees Up 35% In Past Two Years

Overdraft Fees Up 35% In Past Two Years

As a nation, we pay more each year in overdraft fees than we do for books, cereal, or fresh vegetables, says the Center for Responsible Lending (CRL)—and considering how outrageously expensive cereal is, they must be talking about a huge sum. They are: “Banks and credit unions collected nearly $24 billion in overdraft fees last year, an increase of 35 percent from just two years earlier.”

American Airlines Raises Baggage Fees For Flights Abroad

American Airlines Raises Baggage Fees For Flights Abroad

If you thought you could escape American Airlinesincreased domestic baggage fees by only flying abroad, think again: AA is raising checked bag fees for some international flights to Europe and India.

Adobe Takes Four Months And Counting To Process Refund

Adobe Takes Four Months And Counting To Process Refund

Jeff bought a copy of Adobe Creative Suite 4 back in May during a sale promising a $200 discount. The final checkout price didn’t reflect the discount, but he double-checked the terms and conditions and confirmed that he was eligible. Adobe agreed, and has repeatedly promised to issue a refund. Jeff has been waiting for the check for almost four months, and he’s not alone. Another customer has been waiting on a similar refund for almost a year!

Apple Sells Old Laptop, Wants Customer To Pay To Fix Problem

Apple Sells Old Laptop, Wants Customer To Pay To Fix Problem

Will thought he was buying the newest MacBook Pro model—that’s what it said on the box and on the receipt. After he’d set it up, he discovered it was a previous model, so he took it back to the glass box Apple Store on Fifth Ave in NYC to get the version he paid for. Now Apple wants him to pay $100 to transfer his data over to the new laptop. But hey, he shouldn’t complain, because they’re “waiving” the restocking fee!

Got Solar Panels? Utility Wants To Charge You For Not Using Their Energy

Got Solar Panels? Utility Wants To Charge You For Not Using Their Energy

Midwest utility Xcel Energy wants to charge anyone using solar panels a monthly fee for sustainably generating their own energy. According to company spokesman Tom Henley, “We just don’t think it’s fair that customers that don’t have solar panels on their homes should subsidize these solar panel customers any further.” Huh?

Poll: What's The Next Airline Fee?

Poll: What's The Next Airline Fee?

With airlines now charging fees for not paying fees a specified way and contemplating charging for bathroom access, we wanted to take a crack at predicting the next annoying fee. Take the poll inside and suggest your own fee.

Bank Of America: "That's Why You Don't Open New Accounts Online"

Bank Of America: "That's Why You Don't Open New Accounts Online"

After reading about how Jesse was banned for life from Bank of America for no clear reason, other readers wrote in with similarly bizarre BoA stories. Wayne was locked out of his new account after he opened it and charged a $75 overdraft fee. Chris was sent checks linked to a duplicate account and then charged penalties when the checks bounced. Edward’s new account was closed but the CSR refused to tell him why, and he was charged a $60 “research fee” for the closing. When Edward went to a BoA branch to clear things up, he says the employee there told him, “That’s why you don’t open up accounts online.”

Banks To "Earn" $38.5 Billion From Overdrafts This Year

Banks To "Earn" $38.5 Billion From Overdrafts This Year

Consumers aren’t the only ones looking to save money and gain a little extra cash on the side. Banks are people too, you know! In the face of toxic assets and credit card delinquencies, they’ve come up with a plan to increase their revenue: New fees! Higher fees! Higher minimum balance requirements! Trickier overdrafts!

Vonage No Longer Charging International Rates For Transferred Domestic Calls

Vonage No Longer Charging International Rates For Transferred Domestic Calls

Vonage apparently rustled up a map and is now apologizing to customers who were accidentally charged international rates for their domestic calls. Reader J.R., who in April received a $38 bill after Vonage billed a call to Los Angeles as a call to Algeria, sent us the telecom’s apology note…

Hulu May Start Charging For Content

Hulu May Start Charging For Content

Just when free tv on the internet was starting to get good, Hulu board member Jon Miller had to go and talk about subscription fees. Miller, an AOL refugee who’s now squeezing cash out of consumers for News Corp, said last week of subscription fees: “in my opinion the answer could be yes. I don’t see why that shouldn’t happen over time… it seems to me that over time that could be a logical thing.” Charging for content isn’t his only big idea…

Amazon Merchant May Want To Reconsider Their Two-Day Shipping Charges

Amazon Merchant May Want To Reconsider Their Two-Day Shipping Charges

Brent was ready to order two-day shipping from Amazon merchant Electronics Expo for a set of Boston Acoustics speakers until he realized it would cost an extra $186. The speakers were only $49, and standard shipping was available for $14.99.

Time Warner's Revised Subscriber Agreement Allows For Consumption Based Billing

Time Warner's Revised Subscriber Agreement Allows For Consumption Based Billing

Time Warner has revised their Subscriber Agreement to lay the legal foundation needed to implement consumption based billing, including usage caps, tiered rate plans, overlimit fees, and speed throttling. Though Time Warner’s metered broadband plans lie in shambles after a barely-averted run in with Congress’ legislative mace, the cable giant clearly has no intention of letting such a potentially massive cash cow escape from the paddock. Inside, the dangerous new legalese that may soon appear in teeny tiny print on your next Time Warner bill.