It probably wasn’t the first time that one man in Pennsylvania has been accused of stealing a car. We’re guessing. That’s because when he took a Mercedes on a test drive at a dealership near Pittsburgh, the Lexus that he left behind the keys to was, um, also reported stolen. From another dealership. [More]
For years now, we’ve shared stories of how the current system of car dealership surveys is unfair to everyone involved. If you’re in the market for a car or considering a career in car brand marketing, consider how something as simple as a customer service survey has devolved into bullying, pleading, and lies. [More]
After a bill to bring direct car sales to Connecticut died, Tesla Motors says it’s not going to give up on a the idea of opening retail stores in the state.
Last year, Michigan joined the list of states that require car manufacturers to use dealerships to sell their vehicles, effectively banning Tesla from selling its pricey electric vehicles to Michigan residents. Now, staffers at the Federal Trade Commission are chiming in, urging Michigan lawmakers to consider repealing this ban. [More]
Police are looking for someone felt the need to destroy a perfectly good replica Indy 500 pace car by driving it through a car dealership window last night. Apparently “replica” doesn’t mean the there’s no engine.
Quick, someone grab all the deer and salt shakers you can find and start licking/scooping: After a storage facility wall partially collapsed at Morton Salt in Chicago, the Acura dealership next door became the victim of a salt avalanche that completely buried at least three cars and damaged up to 11.
Our global, interconnected economy is an amazing thing. Of course, it doesn’t seem so amazing right now to the person answering the phones at Mark-1 Plumbing in Texas City, Texas. The business has had to remove the batteries from its cordless phones to stop the phones from “ringing off the hook” after a truck with its name emblazoned on the door ended up in the hands of an Islamic militant group in Syria. [More]
Dealership’s “White Friday” Deal: Buy A New Vehicle Now, Get A Refund If It Snows 6 Inches On Christmas
An 87-year-old woman in California was confused when she started to receive parking tickets and toll notices in the mail. She had 18 separate tickets, with a total of almost $1500 in fines. Was she racking up tickets and forgetting to pay? No, and she could prove it: she no longer drives at all. The tickets listed her as the owner of a white Acura, and she doesn’t own one. [More]
A couple in California who ran a used car dealership embody consumers’ worst fears about buying used cars. They now face almost 80 criminal charges of grand theft by false pretenses, perjury, filing false documents with the DMV, and twenty counts of unlawfully rolling back a car odometer. [More]
So you’re at the car dealership perusing vehicles and mulling the difference between Space Ghost Gray and Ghost Rider Gray when fwiiiiiiip! — an arrow zings past and takes down a nearby deer. What an awfully rude customer, you might think. And you’d be right, one car dealership was none too happy when a guy allegedly shot a deer with a bow and arrow on the premises. [More]
Impersonating A Sheriff And Pulling People Over While Test Driving A Car Ends Predictably For Oregon Man
There are surely plenty of signs to alert even the most unobservant person that someone is impersonating an officer of the law. A really bright red flag? When said person tries to pull a fellow motorist over while test driving a car. [More]
When you bring your vehicle in for repair, you sort of expect that your vehicle will be waiting for you when you return. A mattress mogul left his Ferrari Enzo with a Connecticut luxury car dealership, and two dealership employees crashed it, fishtailing and then spinning across three lanes of highway traffic on I-95. [More]
Can you feel it? The slight wind that passes over the hands of Tesla CEO Elon Musk as he rubs his hands together in anticipation of a greater glee down the road? The automaker is one step closer to getting the stamp of approval to sell its cars in New Jersey, after a bill saying as much easily passed the state Assembly. [More]
We aren’t in the car business. We won’t pretend that we know how automakers should run things. However, the evidence shows us that maybe the current system of evaluating dealerships isn’t working out so well. It gives them incentives to lie and falsify data, not to provide good customer service. [More]
After lawmakers in New Jersey and Missouri both recently proposed regulations that would prohibit car companies like Tesla Motors from selling vehicles directly to consumers instead of through independent dealers, the Federal Trade Commission is weighing in with comments for legislators in those states, urging them to consider abandoning existing laws and change things up a bit. . [More]
Tesla has its work cut out for it in Missouri, where yesterday legislators followed states like New Jersey and added a nugget into a previous bill going around that would bar the company (or any other carmakers) from selling vehicles directly to consumers in that state. Tesla, of course, isn’t happy about this. [More]
For all those states currently placing either limits on or banning outright the direct sale of Tesla cars to the consumers, the Federal Trade Commission has a few pennies for your thoughts. Namely, that by claiming that such regulations protect consumers, they’re actually protecting the industry itself, to the detriment of consumers. [More]