cable

Verizon Corporate Relations Gets Sexier

Verizon Corporate Relations Gets Sexier

Verizon customer service just got a hell of a lot better.

WhiteFence: Slash All Your Bills, Compare and Contrast

WhiteFence: Slash All Your Bills, Compare and Contrast

UPDATE: WhiteFence is not an unbiased recommendation site. They form “partnerships” with certain providers, limiting consumer choice. Read more in this update.

Cut $20 Off Your Cable Bill

Cut $20 Off Your Cable Bill

Sometimes the obvious solutions are hardest to see. This gal felt her monthly $132.07 Comcast cable/internet bill was too high. So she called them and said she wanted to cancel because of the price.

Verizon Virally Debates Net Neutrality Over Blogosphere

Verizon Virally Debates Net Neutrality Over Blogosphere

The Borderline Blog has a great expose on Verizon’s attempt to virally influence debate about subjects like Net Neutrality through the Channel Changer blog… which (surprise!) has become password protected since the shit hit the fan.

DirecTV: Not Ready for Some Football

DirecTV: Not Ready for Some Football

Reader Brandon had emailed with a dilemma. He lives in an apartment building that provides his cable via Qwest and DirecTV. After dropping $100 on a DVR, Brandon was informed that the dishes on his building were too old to receive local channels, which is the whole reason he bought the DVR in the first place. To add insult to injury, Qwest decided Brandon wasn’t paying a bill they never actually sent him, so they cut him off and are demanding $65 bucks.

UPDATE: Hey, Comcast! Where’s The Hockey?

UPDATE: Hey, Comcast! Where’s The Hockey?

Friday, we reported that Comcast — despite advertisements to the contrary — had no ability to supply you with the blade gougings and skate-sliced fingers of that sport of men, National Hockey.

Hey Comcast! Where’s The Hockey?

Hey, it’s almost hockey season. And the temptation of vicariously thrilling at four months of ice fights would be enough for even the most hearty Consumerist to set aside their health disdain for Comcast and sign up for their NHL Center Ice Package.

Comcast Tech: “You Don’t Need Dis Fuggin’ Box”

Comcast Tech: “You Don’t Need Dis Fuggin’ Box”

What Is Up With These Horny Comcast Techs?

What Is Up With These Horny Comcast Techs?

Remember that gal who had Comcast install her cable and then the tech proceeded to call her over and over again, trying to get a date? Reader Andrew reports that the tech got turned in by another Comcast tech. The first lovelorn tech left a message on her cellphone saying that he was wrong and would stop calling. However, the second Comcast tech may have just been trying to make elbow room . He too hit on our consumer and asked her out.

Happy Day of Labor!

Happy Day of Labor!

Today is a bank holiday for the Gawker Media Network but that doesn’t mean that the fickle wheel of commerce stops keep spinning round. Here’s some updates on consumer’s stories we reported on last week.

Comcast Statement on TV Guide Ads

Comcast Statement on TV Guide Ads

Comcast sent us this statement on the ads, which explains why only some people are seeing them at some times, and how they’re here to stay:

UPDATE: Comcast Guide Re-Added

Last night, Comcast put ads on the TV guide channel. People were mad. Then they took ’em off. People were happy.

UPDATE: Comcast Guide De-Added

UPDATE: Comcast Guide De-Added

The Comedian reports that just a few hours later, the Comcast guide ads are gone.

Adding Ads To Guide Channel, Comcast Perturbs

Adding Ads To Guide Channel, Comcast Perturbs

Blogger “The Comedian” isn’t laughing about the latest addition to his Comcast service. The cable company just added ads to the guide menu. The Comedian reports being “ticked off.” Another reader, Philip, is even more vituperative. He says he’s, ” …boiling with rage! …furious with anger!”

Blue Horseshoe Really Does Not Love Adelphia

Blue Horseshoe Really Does Not Love Adelphia

Yet another reason to not sign up with Adelphia…

UPDATE: Comcast Tech Fails Installing Cable to Customer’s Heart

UPDATE: Comcast Tech Fails Installing Cable to Customer’s Heart

Eager to prevent another snakesonablog style sleepy tech debacle, a Comcast rep contacted us about the unwelcomlingly amorous cable installer. She says:

Comcast Tech Fails Installing Cable to Customer’s Heart

Comcast Tech Fails Installing Cable to Customer’s Heart

It’s expected that Comcast cable installs are both late and flawed, but Andrew W’s friend adds a new wrinkle: unwelcome love advances.

TWC L3 Rep Responds to Consumerist Posts

A self-identifying Time Warner Cable Level 3 rep calls bunk on our story, HOWTO: Get Actual Customer Support From Time Warner Cable.