An American Airlines flight heading to Dallas/Fort Worth from Ontario, CA made an unscheduled stop in Lubbock this morning because of an unruly passenger who reportedly banged on the cockpit’s door. [More]
bad behavior
Burger King Manager Facing Assault Charge For Allegedly Throwing Sauce At Customer
By 8.25.16
It can be frustrating for both customers and fast food employees alike when something about an order isn’t right, but that’s no excuse for chucking things at each other. One such tense situation is why a Burger King manager was arrested recently, after allegedly throwing sauce at an unhappy customer. [More]
Drunk Driver Must Really Hate Taco Bell, Rams Truck Into Building 3 Times
By 10.8.13
An intoxicated 19-year-old in Georgia didn’t learn his lesson when his pickup truck collided with the side of a Taco Bell restaurant. No, it took two additional bumps against the building (and a police officer with a drawn weapon) to get him to stop acting like a drunk buffoon. [More]
Allegiant Air Fined $100K For Running Afoul Of DOT's New Airline Rules
By 2.15.12
It’s been less than a month since the Department of Transportation’s new rules requiring airlines to advertise full fares and other guidelines protecting consumers went into effect, and already Allegiant Air is in deep trouble, to the tune of $100,000, for violating those mandates. [More]
Bill Collector Accused Of Offering Debt Forgiveness For Sex
By 11.7.09
A Rent-A-Center employee near Detroit has allegedly found a new approach to helping consumers get out of debt: making their bills go away in exchange for sex.
Dunkin Donuts Guy Slashes Your Tires Because You Didn't Wait For Your Coffee
By 2.19.09
Here’s something that you don’t often see — a Dunkin Donuts employee got so mad at a guy who decided not to wait for his coffee (because it was taking too long) that he left the store, pulled out a folding knife, and slashed the customer’s tires. All. Four. Of. Them.
Father & Son Cut In Line At Walmart, Go To Jail
By 1.13.09
When 26-year-old Edward Pluhar Jr. decided to walk past the people waiting in line at Walmart’s customer service desk over the weekend, he probably didn’t expect one of the men he dissed to confront him over it. What he and his father really didn’t expect, however, was for the guy to be an off-duty police officer who doesn’t appreciate being threatened.
Proactiv Saleswoman Goes Insane When You Try To Return The Product
By 9.27.08
Amanda just had a frightening experience with the woman at the Proactiv kiosk in her hometown of Hattiesburg, Mississippi: “[Mall security] told me to come over and get away from her because she would not stop yelling, and refusing to do anything until I was out of her sight.” [Update: we’ve received more information on who to contact to resolve this issue. Check out the bottom of the post for details.]
ProFlowers Freezes Over $100 By "Verifying" Customer's Card
By 2.20.08
Anne tried to send some flowers to her stepmom last week, but changed her mind after she saw the final price, which at $64 was too much for her budget (the tulips she picked out were listed at $29.99, but all the additional fees doubled the price).
Dangerous Sealant Recalled, Replaced By Just-As-Dangerous Sealant
By 10.8.07
It’s been more than two years since the CPSC first became aware of problems with the spray-on sealant Stand ‘n Seal—it contained a chemical that can cause extreme respiratory problems in some customers, but was only partially recalled by the manufacturer and then replaced with another product with the exact same chemical—but the CPSC has yet to issue any fines to the company, writes the New York Times. It’s yet another example of how an underfunded, underpowered CPSC fails to protect the public from reckless companies who swap ingredients, lie, and hide important data in order to protect their bottom line.
Cubic Telecom Lied About Its "Cheap International Calling" SIM Card
By 10.5.07
Last Friday, we published a post about Cubic Telecom, an Irish start-up that sells a SIM card that’s supposed to enable international calling for “50-90%” less than standard carrier rates. The post was in reference to columnist David Pogue’s review of the product, and he was quoting rates that were provided to him directly by Cubic’s CEO. Turns out the CEO was “misleading” him—he provided numbers that were substantially lower than the actual rates, and has been stringing Pogue along with assurances that they’d “update the site” ever since. As of Thursday, October 4th, they still hadn’t.
