apple

Why Apple's New iPod Shuffle Isn't Consumer Friendly

Why Apple's New iPod Shuffle Isn't Consumer Friendly

Update: It turns out the special chips used in the headphone controls of the third generation Shuffle don’t contain any DRM after all, so any attempts at reverse-engineering won’t bring on the wrath of the DMCA.

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Sure, the talking-menu feature of the new iPod Shuffle is kind of cool, but if you don’t want to use the earbuds that come bundled with it, you’re going to have to buy an adapter, and “assuming the adapter will cost between $20 and $30 like most other Apple accessories, you’re looking at minimum $100 outlay for the new shuffle.” [Engadget]

How To Delete Your Online Accounts

How To Delete Your Online Accounts

PC Mag has assembled a list of instructions on how to wipe your account from a long list of websites, including Classmates.com (you’ll have to call), Windows Live ID (it’s complicated), and Friendster (ha ha ha). In many cases, canceling is as straightforward as clicking a link and authorizing the cancellation, but it’s nice to see all the phone numbers and tips collected in one spot.

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A bunch of different technological options to help you eliminate cable — from Apple TV and the XBOX 360 to just hooking a computer to your flat screen. [CNET]

Apple, AT&T Won't Let You Buy A New iPhone For 18 Months, Even If You Pay Full Price

Apple, AT&T Won't Let You Buy A New iPhone For 18 Months, Even If You Pay Full Price

Ronny can’t buy a new iPhone for the next 18 months, even though he’s willing to fork over $499 for an unsubsidized model. Ronny swapped his original 8 GB iPhone for a 16 GB version within his first month of service, but recently lost the phone. Now, both Apple and AT&T are telling him that he’s a jailbreaker and he can’t have a new phone for 18 months—unless he’s willing to get a new phone number.

Customer Refuses To Give Up, Convinces Apple To Give Him What He Paid For

Customer Refuses To Give Up, Convinces Apple To Give Him What He Paid For

James almost got cheated out of CS4, the suite of graphics software sold by Adobe, when he bought a new Macbook Pro recently. He kept pressing the issue though, and his persistence and level-headedness finally, after several near misses, convinced Apple to do the right thing and send him what he paid for. Congrats to James!

Apple: Cosmetic Damage Keeps Us From Replacing Your Battery!

Apple: Cosmetic Damage Keeps Us From Replacing Your Battery!

Apple claims that they can’t replace reader MTW’s MacBook battery because the laptop’s case is chipped. The minor cosmetic damage doesn’t affect the computer’s functions and isn’t even on the same side as the laptop’s battery, which stopped holding a charge months after the case cracked.

ITunes Offers To "Upgrade" The Already DRM-Free Songs You Bought From Amazon?

ITunes Offers To "Upgrade" The Already DRM-Free Songs You Bought From Amazon?

Update: Mike writes back to say that after reading the comments below, he checked his purchase history and the album is indeed listed there. What’s confusing is Mike didn’t buy it through iTunes, but through Amazon, but he says that other people did have access to his account and may have purchased it without his knowledge.

Apple Wants To Make Jailbreaking Worthy Of Jail Time, $2500 Fine

Apple Wants To Make Jailbreaking Worthy Of Jail Time, $2500 Fine

[it] would have the right to claim statutory damages of up to $2,500 “per act of circumvention.” People who jailbreak phones, might even be subject to criminal penalties of as long as five years, if they circumvented copyright for a financial gain.

Missing iPhone Back In Reader's Hands

Missing iPhone Back In Reader's Hands

Got the iPhone back now and went to the AT&T store and now activating it via iTunes. Phone seems to be working just the pictures in the camera roll were deleted along with recent calls.

UPDATED: "My iPhone Is Missing, And Some Guy Is Taking Pics Of Himself With It!"

UPDATE 2: the phone has been returned!

Apple's Uses Ultra-Large Boxes To Replace Ultra-Compact USB Power Chargers

Apple's Uses Ultra-Large Boxes To Replace Ultra-Compact USB Power Chargers

Remember those ultra-compact USB adapters Apple recalled because they could electrocute people? Like most Apple products, they were cute and small, but apparently the “environmentally friendly” computer maker decided to ship the replacement chargers in surprisingly large cushioned boxes.

My iPhone Got Jacked At Gunpoint – Help!

Reader Dan says he was walking home last night and got robbed at gunpoint, losing his iPhone, which he only got five days ago, in the process. He asks, “Any tips from you or readers? Can it be tracked using the onboard gps? This STINKS!”

3 iPhone Class Action Lawsuits Filed In The Past Week

3 iPhone Class Action Lawsuits Filed In The Past Week

The number of people gunning for some Apple/AT&T cash keeps increasing, with three new class action lawsuits filed over the past 8 days alone. In all three suits, the primary complaint is the same: that AT&T Mobility’s 3G network isn’t robust enough to deliver the type of experience promised by iPhone marketing.

Panasonic Solves Gadget Problem Sent Through Generic Email Address!

Panasonic Solves Gadget Problem Sent Through Generic Email Address!

Emailing a company about a product problem via their front-facing email address usually has about as much effect as wishing your way out of debt (just don’t tell the producers of The Secret). But Steve emailed Panasonic and instead of getting nothing or a generic response back, he actually ended up sending a series of emails back and forth with a product engineer who solved his consumer conundrum. Amazing! Here’s his story.

Hey, First Generation iPod Nano Owners, Come And Get Your $25

Hey, First Generation iPod Nano Owners, Come And Get Your $25

Apple has agreed to pay $22.5 million to settle a class action suit brought by owners of the notoriously scratchy first-generation iPod Nanos. Under the agreement, owners of the scratch magnets will be entitled to either a $25 or $15 cash refund, depending on whether or not their Nano included a carrying case.

Behold The Shocking Popularity Of Chipotle's Burrito-Ordering iPhone App

Behold The Shocking Popularity Of Chipotle's Burrito-Ordering iPhone App

Yesterday, a magical new application appeared in the iPhone App Store. What did it do? Well, it allowed you to order burritos from Chipotle (for pick-up). From your iPhone.

Computer Store Ad Uses Picture Of New MacBook Pro To Sell Old Ones

Computer Store Ad Uses Picture Of New MacBook Pro To Sell Old Ones

Andrew sent us this picture of a CampusTechShop ad that he says is all over his college campus. The ad trumpets reduced prices on the previous edition of MacBook Pro, then illustrates it with a picture of the new MacBook Pro.