quinn.anya

TSA Replaced Security Head While You Were In Line At The Airport

The Transportation Security Administration has been busy while Americans have been stuck waiting in super long lines at our nation’s airports, starting out the work week by axing the head of security and giving someone else the job. [More]

Ninara

6 Months Later, No One Knows Why My Ticket Home From Nairobi Was Canceled

When traveling, sometimes you wish you could stay in your destination forever… or at least for another week to enjoy it more. A woman from Pennsylvania extended her trip to Kenya last year by an extra week, but not because she was having such a wonderful time. Her return tickets had been mysteriously canceled, and no one could tell her why it had happened. [More]

puuikibeach

“Aggressive” Tarantulas Get Loose On Flight, Everybody Freaks Out

In the latest installment of our Arachnids On A Plane series* comes Spiders On A Plane: 2 Fast 2 Be In The Cabin. It’s the second occasion we’ve heard of spiders, specifically tarantulas, getting loose on a plane. But unlike the previous incident, this time the little suckers were scurrying around in the cabin. Otherwise known as, “where all the passengers sit.” [More]

JessicaKRoach

TSA Deploying 58 More Screeners To O’Hare Airport To Ease Long Wait Times

After exceedingly long lines at Transportation Security Administration screening checkpoints stranded 450 American Airlines passengers overnight at Chicago’s O’Hare International Airport Sunday night, the agency has sent 58 new screeners to work at the airport in an effort to alleviate the situation. [More]

benh57

450 American Airlines Passengers Stranded At O’Hare Airport Overnight Because Of Long TSA Lines

The Transportation Safety Administration has been taking quite a beating lately over exceedingly long wait times at screening checkpoints in the nation’s airports. American Airlines now says its employees will be pitching in to help speed things up, after security delays stranded 450 of the carrier’s passengers overnight at Chicago’s O’Hare International Airport. [More]

Quinn Dombrowski

Homeland Security Director Outlines Plan To Speed Up Airport Security Lines

Following weeks of complaints from airlines, airport personnel, lawmakers, industry groups, and, of course, passengers about seemingly unending security lines at airports around the country, the Department of Homeland Security says it will take immediate steps to address the concerns, including hiring more screeners and approving the use of increased overtime.  [More]

CBS5 AZ

3,000 Checked Bags Stranded At Phoenix Airport After TSA System Glitch

Thousands of travelers arrived at their destination only to find their checked bags were left behind at the Phoenix Sky Harbor International Airport on Thursday after a Transportation Security Administration computer system suffered a technical issue that took the airport’s bag screening system out of operation.  [More]

Quinn Dombrowski

Delta Offers Up Workers To Help TSA At Major Hubs In The Name Of Shorter Lines

While some airports are threatening to fire the Transportation Security Administration over long lines at screening checkpoints, and other airlines are calling the agency onto the carpet, Delta Air Lines is offering up help in the form of free labor. [More]

frankieleon

Senators Tell Airlines: Drop Checked Bag Fees To Speed Up Airport Security

With most airlines now charging for checked bags, passengers frequently travel with rolling suitcases that push the limits of the term “carry-on.” Would getting rid of these fees (and the bulkier carry-on bags) alleviate the increasingly long wait times at airport security? Yes, at least according to two lawmakers. [More]

Adam Fagen

Man Accused Of Hacking United Airlines Website, Stealing Travel Vouchers

There are a few ways you can earn travel vouchers that let you fly on the cheap or for free, but slipping in the back door and stealing them could also earn you a trip to court. That’s the lesson playing out right now in Utah, where officials charged a man with a slew of crimes including theft after he allegedly hacked United Airlines and boosted unredeemed vouchers. [More]

Boss Meg

Eight People Injured After JetBlue Flight Hits Turbulence

Passengers on a JetBlue flight from San Juan, Puerto Rico to Orlando yesterday that hit extremely bumpy air say the experience was “like a movie,” with turbulence strong enough to injure eight people. [More]

quinn.anya

Airline Group Asks Travelers To Snap Photos Of Unending TSA Lines At Nation’s Airports

In an effort to add more voices to an already insistent chorus, an airline industry group has launched a campaign to enlist travelers in the fight against super long security lines at the nation’s airport. [More]

JessicaKRoach

TSA Adding More Security Screeners To Help Combat Long Lines At The Airport

After getting called out by airlines, airport officials, and lawmakers for super long lines at the nation’s airports, the Transportation Security Administration says it’s increasing staff at checkpoints as part of its effort to cut down on those excessive wait times. [More]

Adam Fagen

American Airlines Apologizes For Preventing Musician From Bringing Violin On Board

American Airlines has apologized to a concert musician who wasn’t allowed to board a flight carrying her 18th-century violin, despite the airline’s policy that says small musical instruments can be treated as a traveler’s carry-on. [More]

Port of Seattle

American Airlines Flight Turns Around After Bird Strike Leaves 2-Foot Dent In Plane

A bird might be small compared to a jetliner, but get a whole bunch of them together and they can do some pretty serious damage. Passengers on an American Airlines flight out of Seattle found that out yesterday, when the plane was forced to turn around after a bird strike left a two-foot dent in the nose of the aircraft. [More]

Rachel

Travel Agents Accuse United, American & Delta Airlines Of Price Conspiracy

Last summer, the Department of Justice announced that it had opened an investigation into alleged collusion between major airlines to keep ticket prices high. Now, a group of travel agents are accusing three major airlines of also conspiring to raise prices for trips with multiple stops.  [More]

John Kittelsrud

How One Flight Attendant Deals With Passengers’ Racism

Whenever there’s any kind of friction between passengers, flight attendants have to get involved and try to sort out the situation. While sometimes it’s just a matter of smoothing ruffled feathers over a seating mixup or asking a rambunctious group to settle down, playing referee can get a lot more complicated when passengers turn nasty about their fellow travelers. [More]

Boss Meg

JetBlue Installs Napping Pods For Weary Travelers At JFK Airport

You know the feeling: your head is full of stuffing, your feet are dragging, and you just need to find somewhere to rest your tired bones after a long flight and before you get on another plane. If you don’t have access to an airline’s lounge, there are limited options for napping at most airports: snoozing upright in a chair or perhaps tucked away in a corner on the ground. JetBlue is offering another choice with new napping pods at New York’s John F. Kennedy International Airport. [More]