abc

ABC Tests The Emergency Alert System During The Last Minute Of Last Night's NBA Finals Game

ABC Tests The Emergency Alert System During The Last Minute Of Last Night's NBA Finals Game

Reader Mike8813’s local ABC affiliate decided that the last minute of game 3 of the NBA Finals was a good time to conduct a monthly required test of the EAS. Whoops!

FCC Probably Powerless To Fine ABC Over Diane Keaton's "Fucking Personality"

FCC Probably Powerless To Fine ABC Over Diane Keaton's "Fucking Personality"

Diane Keaton, while appearing live on “Good Morning America,” told Diane Sawyer that she’s admired her looks, particularly her lips, saying “that if she had lips like that she wouldn’t have had to work on her ‘fucking personality’ and would be married by now.” Obviously, Diane Keaton is awesome, but FCC chairman Kevin Martin is notoriously fond of attempting to punish stations that allow free spirited celebrities to slip in a few “shits” and “fucks” into their live television appearances.

Clip Of Meghann On ABC's i-Caught

We think the online video can be effective escalation tool, as it were, as long as you’ve made reasonable efforts to contact the company and exhausted normal channels. The guidelines for making a good complaint still apply. That said, everytime you make a consumer complaint video, a new kitten is born.

Welcome, i-Caught Viewers

Welcome, i-Caught Viewers

Hello to those coming to our site after watching us on ABC’s i-Caught!

Meghann On ABC's i-Caught Tonight, 9/8 Central

Meghann On ABC's i-Caught Tonight, 9/8 Central

Meghann is going to be on ABC’s i-Caught tonight, 9/8 central.

Full Vid Of Meghann On Good Morning America

The report was “Credit Card Wars” and discussed some of the pitfalls credit card users face. Meghann chimed in about how retailer’s zero-percent finance offers are often like credit cards and how consumers need to be wary.

UPDATED: Meghann On Good Morning America

The actual soundbite clocks in at around 9 seconds, so don’t hiccup or you’ll miss it. We’ve already registered “Consumerist Website” as our new URL to take advantage of the traffic flow. — BEN POPKEN

Consumerist On Good Morning America This Saturday

Consumerist On Good Morning America This Saturday

Watch Team Consumerist’s soundbites on Good Morning America, this Saturday, 1/20/07, 8:35 am (eastern time) on ABC. Check your local listings. The subject is credit cards, the tricks they use to attract new customers and what to watch out for. You’ll probably see us for only fives seconds, so watch closely.

Debt Collectors Gone Wild

Debt Collectors Gone Wild

20/20 conducted a three-month investigation into the wacky world of debt collectors and what they found will revolt you. They’ve got several recordings and transcripts up.

Furniture Tags Lie About Materials

Furniture Tags Lie About Materials

“The federal government used to set specific standards for furniture labeling, but dropped the rules four years ago after the industry complained the standards were outdated.”

Video Of Consumerist On 20/20

UPDATE: Here’s the show transcript.

Welcome, 20/20 Viewers

Welcome, 20/20 Viewers

Hi! Thanks for visiting The Consumerist. Hope you enjoyed the show on ABC.

Consumerist On 20/20 Friday Night

Consumerist On 20/20 Friday Night

Set the TiVo for Friday, Oct 13, ABC’s 20/20, 10 PM Eastern Time. Editor Ben Popken chats with “Give Me A Break!” John Stossel about consumers recording their customer service experiences and sharing them online. Nice timing with the Google YouTube buy, no?

Consumerist On 20/20, Oct 13

Consumerist On 20/20, Oct 13

Unlike normal, today’s 7 hour post delay is attributable not to a drunken stupor.

American Airlines to ‘Path to 9/11’ Producers: That Was US Airways, You Jackasses

American Airlines to ‘Path to 9/11’ Producers: That Was US Airways, You Jackasses

American Airlines is foaming at the mouth about its depction in the recent ABC telewhatever, The Path to 9/11

20/20 Piece On Consumer Vigilantism

20/20 Piece On Consumer Vigilantism

We just got off the phone with Polly Kreisman, 20/20 producer and former investigative consumer reporter with her own segment on WB11, Polly Wants An Answer. Polly wants to interview us for a story she’s putting together about consumers sharing recorded audio and video online to “out” bad customer service experiences. She needs 4 or 5 examples for the piece. Some of our favorites include:

Consumerist On Nightline

Here’s the video of us on Nightline along with Vincent Ferrari this past Friday, July 14th. People seem to enjoy the part where we say “So?” We like it when Vincent says “Vent their spleen!” Though we really wished they included our metaphor about crack rocks. Nightline definitely nails the best rendering of the cancel call we’ve seen. They re-edited the recording to leave in the juicy bits, then present the transcript with snazzy bubbles.

In All Fairness…

In All Fairness…

We did our sit-down with Nightline tonight. It was fun. Among the many questions they asked, two stuck out in particular.