You may remember the bizarre tale of Vitaly Borker, the man who served three years in prison for trying to boost his Google search ranking by harassing his customers online. Federal prosecutors say he’s back at it, once again selling eyewear on the internet, and allegedly bullying customers who dare to ask for refunds. [More]
Search results for: debt collector
Online Eyeglass Vendor Who Threatened Customers Arrested Again For Running Another Bogus Store
By 5.26.17
RNC, Chamber Of Commerce Say A Robocall Isn’t A Robocall If It Goes Straight To Voicemail
By 5.26.17
An automated, prerecorded phone call that goes straight to voicemail may be slightly less annoying than a robocall that causes your phone to ring, but is it any less of a robocall? The Republican National Committee and the lobbyists at the U.S. Chamber of Commerce think these “ringless” robocalls are just fine, and have asked the FCC to allow telemarketers to use them. [More]
90% Of At-Risk Student Loan Borrowers Not Signed Up For Affordable Repayment Plans
By 5.16.17 — Updated: 5.25.17
Paying back tens of thousands of dollars in student loan can be difficult, and more than 1 million Americans defaulted on their federal student loans just last year. But why are nearly all of these same borrowers failing to take advantage of programs to help them avoid defaulting again? [More]
The System To Collect Defaulted Student Loans Is No Longer Functioning
By 5.5.17 — Updated: 5.9.17
Consumers who expected their student loan payments to be deducted from their bank accounts this month have reportedly found the funds untouched, and their calls to the companies unanswered thanks to a Department of Education’s order prohibiting the debt collection companies from working on default accounts in response to two lawsuits against the agency.
Auto Lender Fined Another $1.25M For Failing To Issue Refunds To Servicemembers Threatened By Debt Collectors
By 4.26.17 — Updated: 5.9.17
An Ohio-based auto lender that has already been penalized for $3.28 million for using aggressive debt collection tactics against members of the armed forces is once again in hot water with the Consumer Financial Protection Bureau for failing to issue refunds to the servicemembers that were harassed. [More]
‘Financial CHOICE Act 2.0’ Blasted By Retailers & Lawmakers
By 4.26.17 — Updated: 5.9.17
The retail industry has already politely asked Congress to please not roll back financial reforms involving debit card transactions, but as lawmakers on Capitol Hill inch closer to undoing these protections, retailers are once again voicing their concerns that undoing the 2010 law will lead to higher prices and hurt small businesses. [More]
Feds Sue Debt Collector That Allegedly Misrepresented Attorney Involvement
By 4.17.17 — Updated: 5.9.17
Under the Fair Debt Collection Practices Act, it is illegal for debt collection firms to use false, deceptive, or misleading representations to collect a debt. One Ohio company apparently didn’t follow this rule when sending consumers letters that claimed attorneys were involved in the collection of their debts, and now it’s facing a lawsuit from federal regulators. [More]
Data Shows Too Many Americans Being Pestered About Medical Debt They Don’t Owe
By 4.12.17 — Updated: 5.10.17
What’s worse than being overwhelmed by medical debt after a hospital stay or doctor’s visit? Being told you owe money for healthcare procedures and services you never received. Yet, a new analysis of federal data shows that too many Americans are being pestered to pay off medical debt that they don’t actually owe. [More]
Education Secretary DeVos Withdraws Protections For Student Loan Borrowers
By 4.11.17 — Updated: 5.10.17
Relatively new federal guidelines intended to to make the student loan repayment process more accurate and transparent have all been rescinded today by Secretary of Education Betsy DeVos — a move that consumer advocates says removes accountability for debt collectors and loan servicers. [More]
IRS Will Begin Working With Private Debt Collectors This Month
By 4.4.17 — Updated: 5.10.17
The Internal Revenue Service has released additional details about its new program that turns certain delinquent accounts over to private debt collectors, giving us some idea of when these collection calls will begin, and how many accounts will be affected.
[More]
The IRS Is Now Using Private Debt Collectors; Here’s What You Need To Know
By 4.3.17 — Updated: 5.10.17
After years of warning taxpayers that the IRS will never cold call you to collect a tax debt, things are about to change as the IRS begins handing over some of its debt-collection work to private firms who probably will call you. [More]
Student Loan Debt Collectors Not Eager To Charge Fees Reinstated By Trump Administration
By 3.30.17
The Department of Education recently advised companies that collect debt on billions of dollars in outstanding federal student loans that they can once again charge a large penalty fee to defaulted borrowers. However, the collectors — even one that is currently suing the government for the right to charge this fee — now say they will not automatically add thousands of dollars in additional debt to loans in default. [More]
Former Lobbyist, Son Of Student Loan Debt-Collector, Resigns From Dept. Of Education
By 3.22.17
In our recent story on the Trump administration’s decision to roll back protections for potentially millions of student loan borrowers, we also told you about new Department of Education advisor Taylor Hansen, a former lobbyist for the for-profit college industry whose father is the CEO of a student loan debt collection company that has been suing Taylor’s new employer since 2015 for the right to charge thousands of dollars in fees to people who are already having trouble paying back their loans. Now comes news that Hansen’s brief life as a federal employee has come to an end. [More]
Trump Administration Eases Restriction On Student Loan Debt Collectors
By 3.17.17
The Department of Education has told federal student loan debt collectors that they are to ignore previous guidance that restricted the fees they could charge to borrowers who defaulted on their loans — even if they immediately enter into repayment programs. [More]
Lawmakers Try Again To Close Loophole Allowing Government To Make Debt-Collection Robocalls
By 3.8.17
Once again, federal lawmakers are trying to close a recently opened loophole that allows the federal government — and, by extension, contractors working for the government — to blast out automated, unwanted, possibly incorrect, debt-collection robocalls. [More]
4 Scams You Should Always Be Aware Of
By 3.6.17 — Updated: 5.10.17
In honor of National Consumer Protection Week — don’t worry; we forgot to get you a gift too — we wanted to take a few moments to remind everyone of some of the most common scams so that they can do their best to avoid them. [More]
Student Loan Debt Collector To Pay $700,000 For Unlawful Collection Practices
By 2.15.17
With more than 40 million consumers holding thousands of dollars in student loan debt, it’s no surprise that student loan debt collection is a growing business. Yet, these collectors must follow federal rules when it comes to enticing debtors to repay their obligations. Despite this, federal regulators say one company wasn’t following the rules, and must now pay $700,000. [More]
Illegal Debt Collectors Prey On Victims’ Doubts To Collect Money They Don’t Owe
By 2.10.17
For years, Consumerist has written about unscrupulous debt collectors that have attempted — sometimes successfully — to collect thousands of dollars from consumers who don’t actually owe a debt. This type of scheme is apparently alive and well in Illinois, where investigators say the ploy is one of the most popular for alleged con artists preying on residents, prompting the state’s Attorney General to file suit against at least one such operation. [More]
