Want A Dinner Reservation At A Popular Restaurant? Pay Up
Sure, maybe restauranteurs have always wanted to charge extra for the privilege of a 7:30 reservation. The difference is that now, customers in markets where ride-sharing services Uber and Lyft roam the streets are kind of used to the idea of reserving things they want immediately using an app, and, more importantly, they’re used to the idea of sometimes having to pay extra to get those things when demand is high.
This is the same principle as surge pricing on the ride-sharing app Uber, where customers pay extra at busy times. The New York Times reports that restaurants are now charging customers for reservations, either as an extra income stream or just to make people more likely to show up.
That’s because 5 to 10% of customers who make reservations never show up. One system that charges customers a relatively small fee–five or ten bucks for a table, which is then credited to the bill if the party actually shows up–brought that number down to only 2%.
Can You Uber a Burger? [New York Times]
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