Last week, GameStop admitted to telling employees to pull coupon codes out of new copies of the PC version of Deus Ex: Human Revolution, then yanked the game from shelves. To make things right with customers who bought the game and didn’t get the coupon, the company is reportedly emailing instructions for picking up a $50 gift card and an offer to buy two used games and get a third for free.
Joystiq relays the email, sent in by one of its readers:
Earlier this week, GameStop removed a competitor’s coupon from standard edition PC versions of Deus Ex: Human Revolution, a recent release by Square Enix. We were not aware that the product box would contain this competitor’s offer. We regret the events surrounding this title release and that our customers were put in the middle of this issue between GameStop and Square Enix, the publisher of this game. And for this, we are truly sorry.
For your inconvenience, we would like to offer you a free $50 GameStop gift card and a Buy 2 Get 1 Free pre-owned purchase. We want to earn back your trust and confidence in the GameStop experience. Please bring in this email and your store receipt or order confirmation from GameStop.com and present it to a Game Advisor.
Previously: Reports: GameStop Pulls PC Version Of ‘Deus Ex’ Off Shelves After Controversy