Verizon Will Refund False Data Charges To 15 Million Customers
It stings enough to pay inflated monthly charges to cell phone companies, but it’s far worse when your device doesn’t let you access the network you’re paying for.
With absurdities such as this in mind, Verizon is pacifying customer complaints by paying back $90 million to 15 million customers who were billed for unnecessary data packages. In a press release, Verizon says customers can expect the credits — which will be between $2 and $6 for most customers — this month or next.
In the release, Verizon says some of the mistaken charges were due to faulty software in phones or accessing certain web links, and that it’s fixed the problems.
Verizon Wireless Issuing Credits To Customers [Verizon via Engadget]
Previously: Verizon Treats My Dumb Phone Like A Smart Phone, Requires Useless Data Package
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