Avi recently went to his mailbox and found a notice from Philadelphia Gas Works warning him that he was going to have his account referred to a collection agency if he didn’t pay the $0 past due balance on his bill.

PGW then gives him several options for paying them $0, including credit card, pay-by-phone or in person at any of six customer service centers. We suggest sending them a check for $0 to see what happens.

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