How To Stop Verizon From Sharing Your Info

Digging through legal notices, Steve found that the company has gone ahead and given itself permission to share your personal information:

Verizon Wireless provides service to you. In doing so, we may collect certain information that is made available to us solely by virtue of our relationship with you, such as details regarding the telecommunications services you purchase, including the type, destination, technical configuration, location and amount of use of such services. This information and related billing information is known as Customer Proprietary Network Information (CPNI). Verizon Wireless has a long–standing policy of guarding personal customer information, and the Federal Communications Commission and other regulators require Verizon Wireless to protect your CPNI.

In order to better serve your communications needs and to identify, offer and provide products and services to meet your requirements, we need your permission to share this information among our affiliates, agents and parent companies (including Vodafone) and their subsidiaries. The protection of your information is important to us, and we acknowledge that you have a right, and we have a duty, under federal and state law, to protect the confidentiality of your CPNI.

It’s on customers to opt out if they don’t want their info spread around. Here is how to do so:

1. Call us at 1–800–333–9956 and follow the recorded directions. You will be asked to provide either your account password, the last four digits of your social security number or your tax ID for validation purposes.

2. Call 1–800–922–0204 from 6am to 11pm to reach a Customer Service Representative who can process your opt out for you.

3. Visit, register for My Verizon, and opt out by updating your profile

Legal Notice Customer Proprietary Network Information [Verizon]
(Photo: The Consumerist)
(Thanks, Steve!)

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