Sears’ earnings are down 99% and there’s really no denying that something is going wrong with the retailer. Same store sales, the most important indicator of the health of a store, fell 4.2 percent in the third quarter.

Sears Holdings (which includes Kmart) “earned $2 million, or 1 cent per share, compared with $196 million, or $1.27 per share, in the quarter a year earlier. Sales slumped 3.3 percent, to $11.5 billion,” says Portfolio.

What’s the problem? Why aren’t you shopping at Sears? Is it the website? The store itself? The prices? The horrendous customer service? The repair devision? The stupid logo? Are you just broke?

Tell us! What’s wrong with Sears?

Sears Falls Hard [Portfolio]
(Photo:AP Photo/Gregory Bull)

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.