Reader Scoots was paying a promotional rate for Comcast internet. The rate expired and the bill went up to $48. Scoots called Comcast to ask for the old rate back and encountered a “four-square car dealership rip off” of sorts. [More]
ponderables
Pondering Consumerism: Which Is The Stupider Line To Be In?
By 6.25.10
Over at reddit they are pondering these two photos, and asking themselves which line is more pathetic. They don’t really have an organized poll going on so we thought we’d help. [More]
Verizon Rep Doesn't Know Why The Website Is Broken Either
By 5.19.10
Reader G sends in a screen shot of a chat he had with a Verizon rep who elegantly expressed her own frustration with Verizon’s website. Hooray for her. [More]
Ask The Consumerists: Is It Good Or Bad To Complain Loudly About A Small Company?
By 1.21.10
Reader Kent would like to know what you, the Consumerist Readers, think about complaining about a very small firm. Are you just giving them free publicity by complaining loudly? Or is it better to warn others? [More]
Is Metered Broadband Designed To Keep You From Ditching Cable TV?
By 6.9.08
Om Malik is beginning to suspect that “metered broadband” may be less about bad, evil P2P and more about competing video download services.
What’s Wrong With Sears?
By 11.29.07
Sears’ earnings are down 99% and there’s really no denying that something is going wrong with the retailer. Same store sales, the most important indicator of the health of a store, fell 4.2 percent in the third quarter.
