US Airways responds to a stunningly stupid and inaccurate piece in the Washington Post that attempts to link the practice of overbooking to the death of Carol Anne Gotbaum. Ms. Gotbaum was not bumped due to overbooking, but was denied boarding because she arrived late. [Washington Post]
Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.