Itenarant IT consultant James Brockman was sitting outside gate 44 at Reagan airport, and after seeing a gaggle of travelers flip out over their canceled flight, decided to put together a flight cancellation primer based on his eight years of heavy air travel experience. One piece of advice, after getting in line for the gate ticket agent with a pen and paper in hand…

If you do get someone on the phone, EVEN IF YOU GET AN ALTERNATE BOOKING, STAY IN LINE [Unless you have to, at that point, run to get the flight they just put you on. If that’s the case, go ahead and go.]. When you get to the front of the line, say that you’ve been booked on something else, and tell the agent the details. They should be able to print the boarding pass/transfer ticket you need.

Flight cancellations are on the rise and never fun, but with a plan of action and poise, you can make good decisions to help get you where you need to go without more delay than necessary.

Relax. [Today On The James Front]
(Photo: jordanfischer)

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