Contact Information For Directors Of Time Warner Cable, San Diego Division
Here are the company contacts, phone numbers, and email addresses for the division directors of Time Warner Cable, San Diego division. If you’re a TWC subscriber in that area with a problem and not getting any traction through regular customer service, one of these people should be able to help you.
From Judy Walsh, division President, and Tad Yo, General Manager, to Marjean Boettcher in Finance, we’ve got your number, baby.
TIME WARNER CABLE – SAN DIEGO DIVISION
10450 Pacific Center Court · San Diego, CA 92121
Business Office (858) 695-3110 · Customer Service (858) 695-3220
JUDY WALSH – DIVISION PRESIDENT
Phone: (858) 635-8297
Fax: (858) 566-6248
judy.walsh@twcable.com
Assistant to President
Linda Oakley
Phone: (858) 635-8480
Fax: (858) 566-6248
linda.oakley@twcable.com
Executive Assistant
DESERT CITIES SYSTEM
41-725 Cook Street · Palm Desert, CA 92211
Business Office (760) 340-1312 · Customer Service (760) 340-2225
TAD YO – VP / GENERAL MANAGER
Phone: (760) 674-5300
Fax: (760) 674-2392
tad.yo@twcable.com
Executive Assistant
Jennifer Gannaway
Phone: (760) 674-5447
Fax: (760) 674-2392
jennifer.gannaway@twcable.com
CUSTOMER SERVICE
Vice President, Customer Care
Armando Rancano
Phone: (858) 635-8273
Phone: (760) 674-5641
armando.rancano@twcable.com
San Diego – Dir., Customer Care
Jim Shaw
Phone: (858) 635-8231
Fax: (858) 635-9048
james.shaw@twcable.com
San Diego – Mgr., Tech. Support
Efren Agustin
Phone: (858) 635-8748
efren.augustin@twcable.com
San Diego – Mgr., Tech. Support
Rudy Caluya
Phone: (858) 635-8407
rudy.caluya@twcable.com
Desert Cities – Manager,
Inbound Sales
Josh Bonner
Phone: (760) 674-5303
Fax: (760) 340-2384
josh.bonner@twcable.com
Desert Cities – Manager, Account
Management
Virginia Gibson
Phone: (760) 674-5381
Fax: (760) 340-2384
virginia.gibson@twcable.com
INSTALL / SERVICES
Vice President, Technical Services
Ron Johnson
Phone: (858) 635-8470
ron.johnson@twcable.com
San Diego – Manager, Plant
Maintenance
Wes Moore
Phone: (858) 635-8245
wesley.moore@twcable.com
Desert Cities – Dir., Field Services
Jerry Phillips
Phone: (760) 674-5493
jerry.phillips@twcable.com
BILLING OPERATIONS – SUBSCRIBER SERVICES
Vice President, Operations Support
& IT
Don Williams
Phone: (858) 635-8463
donald.williams@twcable.com
Desert Cities – Dir., Billing Systems
Suzette Harvey
Phone: (760) 674-5510
Fax: (760) 340-9764
suzette.harvey@twcable.com
COMMERCIAL DEVELOPMENT (RESIDENTIAL BULK)
San Diego Division – Manager,
Commercial Acquisitions
Gerry Quarm
Phone: (858) 635-8362
gerry.quarm@twcable.com
COMMERCIAL SERVICES (BUSINESS CLASS)
Vice President, Commercial Services
Cyrus Driver
Phone: (858) 635-8385
cyrus.driver@twcable.com
San Diego – Manager, Sales
& Commercial Services
Paul Shortal
Phone: (858) 805-6777
paul.shortal@twcable.com
Desert Cities – Manager,
Commercial Services
Robert Hadaway
Phone: (760) 674-5542
robert.hadaway@twcable.com
CONSTRUCTION
Vice President, Engineering
Bob Jones
Phone: (858) 635-8858
Fax: (858) 635-8775
bob.jones@twcable.com
San Diego – Mgr., Construction
Thomas Scanlan
Phone: (858) 635-8735
Fax: (858) 635-8775
thomas.scanlan@twcable.com
Desert Cities – Mgr., Construction
Gary Ordway
Phone: (760) 674-5455
Fax: (760) 346-3714
gary.ordway@twcable.com
DIGITAL PHONE – PAC
Vice President, Commercial Services
Cyrus Driver
Phone: (858) 635-8385
cyrus.driver@twcable.com
San Diego Division – Mgr., Digital Phone Operations
Rob Martin
Phone: (858) 635-8237
rob.martin@twcable.com
ENGINEERING
Vice President, Engineering
Bob Jones
Phone: (858) 635-8858
bob.jones@twcable.com
Desert Cities – Director, Engineering
Michael Sagona
Phone: (760) 674-5403
Fax: (760) 340-9764
michael.sagona@twcable.com
FINANCE & ACCOUNTING
Vice President, Finance
Marjean Boettcher
Phone: (858) 635-8203
Fax: (858) 578-0076
marjean.boettcher@twcable.com
San Diego Division – Controller
Steven LaGotta
Phone: (858) 635-8275
Fax: (858) 578-0076
steven.lagotta@twcable.com
San Diego Division – Dir., Finance
JoAnne Haskett
Phone: (858) 635-8289
Fax: (858) 578-0076
joanne.haskett@twcable.com
GOVERNMENT / COMMUNITY RELATIONS (PUBLIC AFFAIRS)
Vice President, Public Affairs
Marc Farrar
Phone: (858) 635-8486
Fax: (858) 635-8323
marc.farrar@twcable.com
San Diego Division – Comm.
Specialist
Melanie Stevens
Phone: (858) 635-8759
Fax: (858) 635-8323
melanie.stevens@twcable.com
Desert Cities – Dir., Gov’t. Affairs
& Community Relations
Kathi Jacobs
Phone: (760) 674-5377
Fax: (760) 674-2392
kathi.jacobs@twcable.com
MARKETING
Vice President, Marketing
Ernie Villicana
Phone: (858) 635-8222
ernest.villicana@twcable.com
San Diego – Director, Marketing
Terri Rhodes
Phone: (858) 635-8205
Fax: (858) 536-8729
terri.rhodes@twcable.com
Desert Cities – Director, Marketing
Jennifer Loretta
Phone: (760) 674-5600
Fax: (760) 340-9764
jennifer.loretta@twcable.com
Director, Competitive Readiness
Mike Bauerfeind
Phone: (760) 674-5380
Fax: (760) 340-9764
mike.bauerfeind@twcable.com
UPDATE Some of these numbers may be out of date. Here’s what is said to be a newer list, in alphabetical order by last name:
Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.