Verizon Spins Causing Electrical Fire During FiOs Install Into Sales Pitch

When will Verizon wonks learn that it’s in incredibly bad taste to insert a sales pitch in the middle of your apology for yet another FiOs technician causing yet annother electrical fire at a customer’s home?

The good news is that Wilen loves his FiOS service…now that it is up and working. As a friend wrote to me earlier, “If he had this sort of problem when it was installed, and still likes FiOS this much, it must be a great service!”

Never, it seems, never.

FiOS Smokes [Verizon Policy Blog via Network World]