AMC Theaters "Doesn't Carry Nickels?"

Reader Anthony says he paid for his movie ticket with “$8 and some change.” The transaction resulted in AMC owing Anthony a nickel.

But AMC doesn’t carry nickels. They told Anthony that if he wanted his nickel he’d have to go get it from the “Guest Services” desk. So he did. But instead of a nickel, he got attitude. Anthony writes:

“The ticket was $9 and I had $8 and some change to get rid of. So I paid with 3 quarters and 3 dimes which would have had me with a nickel change. The ticket seller told me they don’t carry nickels and if I want my nickel I have to go to the Guest Services desk. I thought this was a bit odd so I went to Guest Services where I was told again…they don’t carry any nickels in the drawers. So I asked to speak to the manager. The manager came over… he told me it’s policy that AMC doesn’t have any change in any drawers. Now I am not bent out of shape over a nickel, I am just utterly confused that a major movie theater chain would not have any coin change in any cash drawers (except maybe concessions). I asked for the managers name and he got an attitude and asked for mine which I gladly wrote down for him. “

Well, we guess that when you never give out change you don’t really “need” to carry any… but you’d think they’d have some emergency nickels laying around just in case. You know, so they didn’t have to tell Anthony to take a hike over a nickel. If AMC owes you a nickel they should give you a nickel.


(Photo:Paxton Holly)

Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues.