Laura wants to get the opinion of the Consumerist hive mind. She recently got involved in a situation where a customer refused to pay for a relatively inexpensive service and was curious how others would have handled it. [More]
you make the call
Should Supermarkets Be Responsible For Notifying Club Card Members Of Recalls?
By 2.4.11
A new class-action lawsuit being brought against Safeway claims that the supermarket chain failed in its duty to actively notify members of its Safeway Club card program about recalls for food sold at the store. [More]
Target Cashier Didn't Charge Me For DVD. Should I Tell Them?
By 12.21.10
Reader Steve had every intention of paying for the two DVDs he purchased at Target the other day. Problem is, the cashier only rang up one of them and now he doesn’t know what to do. [More]
How Far Should I Go To Let Macy's Know It Accidentally Gave Me Refund?
By 12.7.10
Steve received an early, accidental Christmas present from Macy’s, which mistakenly issued a refund for a jacket he ordered online. Being paragons of moral virtue, Consumerist readers will no doubt tell him to let the retailer know about the goof and offer to pay for the jacket. But the question isn’t so much whether or not to tell Macy’s, but how much effort he’s morally obligated to exert in order to give Macy’s the chance to correct the error. Is an email to customer service enough? Does he need to follow it up until he receives a response? [More]
Should CVS Have Sold $21 Inhaler To Asthma Sufferer Who Only Had $20?
By 10.15.10
A woman in New Jersey suffering from an asthma attack had to call a paramedic when her local CVS wouldn’t sell her a $21 inhaler for $20. [More]
When Is It OK To Use The Handicap Restroom?
By 7.1.10
There’s a pretty heated debate a-brewin’ on the normally tame pages of Dear Abby’s advice column this week about when — if ever — is it okay for someone without a disability to use the restroom stalls constructed for use by the disabled? [More]
Would You Pick $58 Out Of Dog Poop?
By 6.28.10
In these tough financial times, you have to make your money any way you can. And if that includes extricating some cash from the recently deposited canine feces, well… okay, that’s a bit gross. But that didn’t stop a man in St. Louis from doing it. [More]
What Would You Do If You Found A Bag Containing $18,000?
By 6.4.10
Earlier this week, a pair of sisters in Utah were heading to their car as they left a Macey’s grocery store (not to be confused with the similar-sounding Macy’s department store) and discovered a plain duffel bag containing around $17,800 in cash and nothing to identify the owner. Did they go on a shopping spree? Bury it in the back yard? Nope; they called the police. [More]
POLL: Should Tanning Beds Require Parental Consent?
By 3.26.10
Yesterday, a Food & Drug Administration advisory panel suggested that the FDA begin making it a requirement for children and teenagers who want to get a golden glow from a tanning bed that they must first obtain parental consent on a form documenting that the parents are aware of the potential hazards of tanning. Since I get my sun the natural way — from the backlit screen of my laptop — I’d like to know from y’all whether you think this is a sensible idea that will help prevent skin disease and cancer in the long run or if it’s just more mandated mollycoddling… [More]
Should Taco Bell Charge Extra For Equal-Price Substitutions?
By 3.23.10
Consumerist reader Sean recently went to his local Taco Bell to grab a bite to eat. But when he wanted to make a slight substitution on his order, he had to pay extra. He doesn’t think he should have been charged, so we want you… to make the call. [More]
Would You Rather Have A Savings Cushion Or Get Rid Of Your Debt?
By 3.1.10
Personal finance blogger Debt Ninja writes that he has $22,000 in savings, and isn’t sure whether to use the majority of that to blast away his $15,000 debt. On top of that, he’s got a wedding and honeymoon to save up for. [More]
You Make The Call: Puke-In-A-Cab Edition
By 2.26.10
Believe it or not, we value your opinion — especially on icky topics like having to clean up your own puke from the back of a taxi. [More]
