n marquee boldface, a revised Verizon customer agreement arrived in customer’s email boxes last night, screamed that contract language was changed as part of settling a class-action lawsuit and that, “UNLESS YOU TELL US THAT YOU PREFER YOUR EXISTING CONTRACT LANGUAGE, HOWEVER, THIS NEW CUSTOMER AGREEMENT WILL REPLACE YOUR EXISTING CONTRACT LANGUAGE.”
wireless
Reduce….Recycle, Wasn’t There Another R?
By 6.26.06
Being an environmentally conscious good Samaritan, Erika Anders recycled her cell phone after she was done with it at a local Best Buy. The next month, she received a bill for $20,590.67. Many of the calls originated from Brazil.
AT&T No Longer Exists
By 6.21.06
Some people just are gluttons for punishment. Ed Horrell gets his fill by calling up customer support lines and recording the results.
Cingular Removes Racist Ringtone
By 5.11.06
Ring ring! Who’s there? Cultural insensitivity, that’s who.
Cingular: We’re So Union
By 5.9.06
If you’re a union member, you can get 5% off your Cingular cellphone plan. That’s because Cingular is a unionized wireless company, according to this sub-level of their cingularswitch website.
Google To Give AT&T Pipes The Double Deuce?
By 4.19.06
We love this quote from AT&T CEO Edward Whitacre, referring to Google, eBay and Amazon.com: “Why should they be able to use my pipes for free?” Pointing out that people are actually paying for the bandwidth going through his pipes hasn’t swayed good old Ed. If the man ran FedEx, both the sender and receiver would pay for a package.
AT&T and Cingular Down?
By 3.7.06
Fewer bars in fewer places. According to unconfirmed reports out of New York City, AT&T/Cingular wireless service has been down for 2-3 hours, as of 12:50 PM EST.
Round 3: Sprint vs. Verizon
By 2.24.06
Gawker Media polls require Javascript; if you’re viewing this in an RSS reader, click through to view in your Javascript-enabled web browser.
More AT&T Wireless Customers Boned by Cingular
By 1.11.06
Since first we spoke of troubles with Cingular, many of you have taken the time to write us with your own stories—especially stories about the troubles since the Cingular and AT&T Wireless merger.
The Limits of Unlimited 3G Wireless Broadband
By 11.30.05
The internet is all around you, flying invisible through the air, clawing silently at your eyes. Oh, and your wallet. New ‘3G’ cellular data services from Verizon, Sprint, and Cingular are top notch, technology-wise—seriously, we love the ability to have highish speed internet wherever we can get a cell phone signal—but the pricing is a bit out of hand. Wireless nerd Glenn Fleishman takes all three to task specifically for their used of the term ‘unlimited.’
