Nick has written in to warn us about a fake IRS scam that lately has been targeting nonresident aliens (e.g. teachers and researchers) working in the U.S., as well as American citizens working abroad. In the scam, which has been going on since at least 2002 (pdf), the target receives a faxed request from the IRS to provide his name, SSN, and pretty much every other bit of data you’d need to take over a person’s financial identity.
warnings
Beware Of Apartment Scammers
By 9.24.08
In the course of searching for a new place to live in Minneapolis, I found a great condo right in the area I was looking for, renting for $900/mo for a 1 bedroom which included electricity, gas, water, sewer, garbage, cable, and high speed internet! Sound too good to be true? You bet…it was a scam.
Verizon's OneBill Service Is A Nightmare
By 9.16.08
Reader Laurynn wants to warn Verizon customers to stay away from “OneBill,” because according to several of the 7 different CSRs she talked to today, it’s “not ready yet.”
By 9.10.08
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Something we noticed while looking up info on Blockbuster.com today: the $25 cash back promo they’ve got going with PayPal is still being promoted on the front page of their site, but the fine print says it expired on August 31st. You probably shouldn’t take advantage of that “offer” until Blockbuster clears up the expiration question.
Hartz Flea & Tick Remover Harms Some Cats And Dogs
By 9.9.08
If you plan on treating your dog or cat for fleas, talk to your vet and read these stories before applying Hartz. There are multiple instances where pets have responded adversely to the products, in some cases dying. Hartz agreed to remove a flea product for cats and kittens in 2006 based on similar adverse reactions, but according to the stories from angry pet owners (warning, they will make you want to hug your pet), there are still plenty of problems with current Hartz products.
BBB Warns Consumers: Stay Away From TicketsMyWay
By 9.9.08
[Parent company] Event Tickets LLC has an unsatisfactory rating from BBB due to its performance, which includes nearly 100 instances of non-delivery of tickets, nearly another 100 complaints involving refunds and exchanges, and on about 200 occasions, the company has failed to even respond to BBB or consumers to resolve issues.
Circuit City Says Rogue Firedog Was Wrong, Refunds $40 'Repair' Fee
By 8.28.08
Last week we wrote about a Circuit City customer who was charged $40 without warning for “repairs” to a brand new computer. We received several explanations from Circuit City insiders, both in the comments and through email, that the repair was mandatory—Acer and Circuit City had agreed that instead of pulling the PCs, the retailer’s Firedog techs would flash the BIOS in-store upon purchase. What was unclear was how or why this would fall under the Firedog “Quickstart” service, which is optional and includes things like removing shortcuts from your desktop and setting up your background. (Seriously, check it out here.) Yesterday we received the following interesting email from Circuit City HQ.
Meet Leverage Connections, King Of The Robocallers
By 8.25.08
Last week we reported that some types of unwanted robocall telemarketing will soon be banned. If you’re on the receiving end of Leverage Connections’ prerecorded harassment—they frequently operate under the generic names “Consumer Services” or “Credit Card Services”—you’ll finally have a way to formally complain to the FTC about them. Why would you want to complain? Because they’re the scammiest, most obnoxious robocall telemarketing company we’ve seen so far—even though what they do is apparently legal.
Pepperoni Hot Pockets Recalled For Containing Plastic
By 8.22.08
The recall is for 54-ounce, 12-pack cartons of Hot Pockets Pepperoni Pizza with the following printed on the sides of each carton: “8157544614D,” “EST 7721A” and “BEST BEFORE JAN2010.”
Circuit City Firedog Charges $40 To 'Fix' Computer You Just Bought
By 8.22.08
Update: Circuit City says the repair should have been free. Here’s their response. Travis writes that a friend of his just bought a new computer from Circuit City, and after turning down all of the Firedog’s “it won’t work unless you also buy this” offers, he noticed a $40 fee on his receipt. Turns out the associate claims he had to flash the computer’s BIOS or Vista wouldn’t work. Travis writes, “Regardless of the fact that Vista booted up just fine with out the update, he was more disturbed with the fact that Circuit City would sell him a computer that they knew didn’t work, or so they say.” So does Circuit City sell computers that don’t work without a preliminary repair, or do they lie in order to generate extra fees?
OnTheGoTickets Is Just TicketsMyWay In A New Skin
By 8.7.08
Back in June we mentioned how TicketsMyWay has a reputation for not actually providing tickets—”MyWay” apparently refers to the company and not the customer, and it translates into “no tickets or refunds for you.” A customer who learned the hard way about TicketsMyWay sent us an alert that the company is operating under a new banner, OnTheGoTickets.com.
FDA: If You Use The Foot Ulcer Cream Regranex, You May Die From Cancer
By 6.7.08
Bad news from the FDA: people who treat their foot and leg ulcers with the cream Regranex are five-times more likely to die from cancer.
Moreno And Woods: Scammy Debt Collectors Who Lie And Harrass
By 5.28.08
Erin was the recipient of a recent scam attempt from Moreno and Woods, a debt collection agency that—according to her account and others found online—uses abusive tactics and fraudulent claims to try to con people into paying off debts they never owed to avoid things like wage garnishments and lawsuits. Erin fought back, and shared her story with us to warn others.
Will June 29th Be A Big Cluster#@$! For Airlines?
By 5.22.08
Matt writes in to warn us all not to fly on June 29th and 30th if we can help it, because the 29th is when flight plans for all domestic flights have to switch over to the international standard. Matt adds that it’s just his personal opinion, so we’re not sure how worried we should really be (remember the fake-out of the Y2K bug?). But then again, we’re talking about airlines, so at the very least you should pack some extra energy bars if you’re traveling on the day of the switchover.
Get Info On BPA-Free Baby Products Via Text Messaging
By 3.21.08
If you’ve got a baby and you’re concerned about buying unlabeled products that contain Bisphenol A or BPA—which some studies have indicated may lead to adverse health effects in humans—the website Z Recommends has just launched a free text messaging service that lets you query their database of companies while you’re standing in the store. They’ve also got a printable wallet-card you can carry with you, which serves as both a cheat-sheet for the text service and a quick reference source for major companies.
The Web Betrays Importer Of Digital Photo Frames
By 2.16.08
Brian found this funny juxtaposition of a news story and a “deal” on a digital photo picture frame on techbargains.com.
Glass Baby Bottles Hit The Market To Answer Concerned Parents' Fears Of Plastic
By 2.16.08
Earlier this month, several consumer groups announced that heated plastic baby bottles leach bisphenol A “in amounts that were within the range shown to cause harm in animal studies.” Now a reader writes in to tell us that companies are already starting to respond to the issue with announcements that they’ll be releasing glass bottles in addition to plastic versions.
This Is Your Brain On Chantix?
By 2.15.08
NY Magazine has published a interesting personal account from a patient who was taking the smoking-cessation drug Chantix. The FDA has reported 37 suicides and more than 400 reports of suicidal behavior in connection with Chantix, a pleasure blocking drug that sits in the nicotine receptors and prevents the smoker from properly experiencing their nicotine high. The FDA recently issued a patient advisory about the drug, requesting that patients carefully monitor their moods. The possible side-effects of Chantix now include “anxiety, nervousness, tension, depressed mood, unusual behaviors and thinking about or attempting suicide.”
