The jury hearing the case awarded Verizon $58 million in damages and said that the VoIP provider must pay royalties of 5.5 percent to Verizon if it wishes to continue using Verizon’s IP.
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Lawsuits: Vonage Owes Verizon $58 Million
Vonage Calls Customer "Stupid" After They Signed Her Up For An Account She Didn't Want
This one sounds like fraud to us…A potential Vonage customer called in response to a advertisement, but after giving her name and address and other info, decided that since she didn’t even use email, maybe VOIP wasn’t right for her. Several months later, she unexpectedly bounced a check. What happened?
Verizon Sues to Shut Down Vonage
Vonage, which is one of the best-known brands in the Internet phone world, acknowledged last week that it doesn’t have a plan for getting around use of technology that Verizon claims violates patents it owns.
Comcast Doesn’t Like Lying To Vonage Customers Either
Comcast says it’s looking into the allegations of a man who claimed a rep called up and lied to get him to switch from Vonage. At issue was whether Comcast made false claims about the inferiority of Vonage’s VoIp service. In a statement released to The Consumerist, Comcast said:
Comcast Lies (Badly) To Snag Vonage Customer
Comcast is dissembling like a mother smucker, telling fabulous lies about Vonage in order to get customers to switch. Comcast telemarketed one man and told him that Vonage:
HOWTO: Find A Consumer Lawyer
To save money, Justin got his dad to switch from Verizon to Vonage and port his business number over. Three weeks later, after running back and forth between the two companies, calling the number results in a “sorry, your call did not go through” message. Needless to say, this had quite an adverse effect on Pops’ business.
Vonage Supports Spyware
Ben Edelman has put up an excellent portrait of how Vonage, embattled internet phone company, supports spyware. Quite thorough, Ben traces the money trail from Vonage, through its advertising partners and to the guys downloading adserving programs on your computer without your consent. Screenshots and logs bolster his thesis.
The News; Clunkers & Claptrap
• Now your Vonage bill will come with a boonies subsidy fee, just like grownup telcos. [NYT] “Net Phone Service Providers Are Told to Pay Subsidy Fee”
The News; Home-Wreckers
• Bernanke should commission Bob the Builder to sing them a cheer-up song. “Builders’ confidence lowest in 11 years” [CT]
Pith & Vinegar: Awkward Simile Edition
• Vonage offered shares to customers before the IPO. Now that the stock tanked, customers are balking at paying up, and Vonage may pursue payment, which is sorta like breaking the knuckles on your amputated arm. [NYT]
Vonage Bleeds, Consumerist Feeds
The buzz this morning is that Vonage could be a sweet “acquisition target” i.e. dismembered whale lumbering through shark waters i.e. their recent stock drop could have takeover kids licking their mandibles. Maybe their new daddy is someone willing to give their call centers a hot beef injection? (We mean that in the best way possible…)
The News is Incredibly Newsy
• Reporter buys a cheap Dell and opens every spam and suspicious file to see how much malware and viruses he can get before Geek Squad declares it a total loss. [Wired]
Cancelling Vonage, The Nick Denton Story
Have you ever wanted to stand in Nick Denton’s shoes, astride a vast and powerful blog network? Us neither, but if you did, your wet dream has just come true. Nick’s on the phone with Vonage and it’s not to congratulate them on losing 13% of their share price since their recent IPO. Rather, its to hang up the phone on Vonage, something they’re a little less than helpful with enabling…
Lose Your Phone Company
According to a cost-benefit analysis by Andrew Roublak, if everyone in North Canda switched to Vonage, they could save over $400 a year.