After the Federal Communications Commission saw a huge spike in complaints from Verizon Wireless customers reporting mysterious data overages, the carrier has apparently started offering refunds. In one case, that means canceling a non-profit’s $20,300 bill for using 1,300GB of data — on a single phone, in one month. [More]
We usually think of data as something that cycles monthly: your mobile bill comes once a month, and it has all your data charges on it. Bandwidth you use on the 1st is essentially interchangeable with bandwidth you use on the 15th or 30th. But Verizon is apparently tired of thinking monthly, and is now going a little shorter-term. As in, hourly. [More]
Amid recent reports of Verizon Wireless customers getting dinged on their phone bills with unexpected data overages, it may come as no surprise that the Federal Communications Commission has seen a spike in complaints related to the company. [More]
Last week there were rumors swirling that Verizon was angling to get $1 billion off the $4.8 billion price it’s agreed to pay to buy Yahoo’s internet business. This week, the company’s CEO says there’s no way Verizon is going to leave Yahoo at the altar after its recent troubles, but that being said, there are some factors to consider when it comes to that final price. [More]
It’s normal to get cold feet before a wedding, especially if your intended is a technology company that is facing legal action after millions of user accounts were breached, and everyone was saying you’d created a spy tool for the government to snoop on users’ emails. That’s reportedly why Verizon is angling to get $1 billion off the $4.8 billion price it agreed to pay to purchase Yahoo’s internet business. [More]
There are certain times in every wireless company’s life when their network needs a boost, whether it’s because of a natural disaster or the pope’s in town. On the heels of AT&T’s announcement that it’s testing drones as flying LTE antennae, Verizon Wireless says it’s been doing basically the same thing, and has been working on it for the past few years. [More]
A Verizon Wireless employee has pleaded guilty to violating federal law by selling customer phone records and location data to a private investigator, starting at a measly $50 a month. [More]
Samsung issued an official recall of the defective, flammable, potentially exploding Galaxy Note 7 phone just over a week ago. Since then, consumers who own the defective devices have been trying to get the exchanges they’re due… but it’s not always going so well. [More]
If you really want more Comcast in your life, and you’re tired of all the options you already have for mobile phone service, well, Comcast’s CEO has some good news for you. Coming soon, the cable company America most loves to hate is cutting its own cord, and going wireless. [More]
The Florida woman who was shocked to receive a $9,100 bill from Verizon Wireless for data she says she couldn’t possibly have used is off the hook, as the company has decided not to make her pay up. [More]
A Florida woman who says she barely ever uses her monthly allotment of data recently received a bill from Verizon Wireless for $9,153, claiming she had used 569 GB of data in the span of about 10 days. [More]
If you need a reminder to turn off the WiFi assist feature included in iOS 9, now’s the time, after yet another report of folks getting hit with data overages because they weren’t aware of what their phones were doing without their knowledge. [More]
Space on your Android phone is for sale, if you’re a Verizon customer, and according to ad agency executives who have worked on such deals. Verizon activates an estimated 20 million new Android phones every year, so even a small amount per installation could add up for the mobile company, assuming that customers would tolerate it. Would they? [More]
If it feels like the media and technology worlds of late are constantly going through this weird, ebbing, flowing, overlapping process, well, you’re not wrong. Jumping into the fray most recently is Verizon, which not only has its own streaming service but also now wants to sell you on original content… that it can, of course, stuff with advertising for your eyeballs.
Verizon has been very clear, repeatedly, that they are over this whole FiOS thing. They are happy with the service they provide and the footprint in which they provide it, and do not have expansion plans for the future. Oh, wait, though — except for that thing where now they actually totally do.
Verizon may not have unveiled anything big on July 1st, but according to the rumor mill and the ever-popular “source familiar with the situation,” they’re still planning big things in July. Those plans include increasing the data cap on all of their wireless plans… but at a cost.