united airlines

frankieleon

Thousands Of Flights Cancelled Today And Tomorrow Because Of Massive Winter Storm

If you were planning to travel to the Northeast this week, you’ll probably need to change your itinerary, as more than 1,000 flights have already been canceled in advance of a massive snowstorm.. [More]

United Airlines

United Officially Launches New Plane With Business Class Sleep Cubicles

People like to sleep on long flights, and United Airlines is hoping that people with plenty of money to spend will be interested in napping their way across the country and around the world in comfy isolation pods. That’s the idea behind the airline’s new Polaris business and first-class cabins, which has seats that fully recline and cubicles for napping privacy. [More]

Bernal Saborio G. (berkuspic)

United Airlines Passenger Says Dog Died After Flight From Detroit To Oregon

Three years ago, United Airlines felt the internet’s wrath when a photo surfaced showing a caged dog the carrier had allegedly left out in the rain on an airport tarmac. Now, the airline is once again facing claims it harmed an animal, after a woman accused the airline for being responsible for the death of her dog. [More]

Themarcogoon49

United Flights Delayed Over Flight Planning System Issues

Less than two weeks after Delta Air Lines suffered a systems outage that led to hundreds of canceled flights, passengers on United Airlines are dealing with similar issues after the system that creates flight plans for the carrier experienced technical difficulties. [More]

David Transier

Southwest Airlines Has No Plans For No-Frills Basic Economy

Not that long ago, Southwest Airlines was considered a relatively no-frills airline, at least when compared to the other major carriers. Then all the competition started charging for checked bags, while Southwest says it’s given “no thought whatsoever” to the idea. The new trend among the big airlines is to offer “Basic Economy” fares that won’t even let you use the overhead storage bin, but Southwest says it won’t go this route either. [More]

MartinRottler

Senator Takes Aim At American Airlines For Charging Extra For Access Overhead Bins

Odds are, if an airline finds a way to charge travelers yet another add-on fee, New York Sen. Charles Schumer will be close behind, expressing his displeasure. This time, the lawmaker has American Airlines’s new Basic Economy fare in his sights. [More]

Bernal Saborio G. (berkuspic)

Computer Glitch Grounds All United Planes, Snarling Travel Plans For Many

Many United Airlines travelers found their planes grounded in the U.S. last night due to a computer glitch that kept all the carrier’s domestic flights from flying for about an hour. As is often the case in these situations, a lot of those people were pretty annoyed by the disruption. [More]

Bernal Saborio G. (berkuspic)

United Airlines Passenger Arrested For Fabricating Bomb Threat On Flight

While some passengers disrupt flights with drunken rages, verbally abusive outbursts, or other violent actions, others are quieter in their approach. Like a United Airlines passenger who was arrested after allegedly making up a bomb threat and reporting it to the flight crew. [More]

zonaphoto

Delta Air Lines To Provide Diversity Training To All Employees

Between removing unruly or disruptive passengers from flights to denying boarding to travelers with service animals, the way in which airline employees handle tense situations with consumers has come to the forefront. Today, Delta Air Lines announced it would better prepare its employees for these encounters with diversity training.  [More]

Andrew W. Sieber

Group Files Complaint About American Airlines’ Allergy Pre-Boarding Policy

In many cases, airlines will do everything they can to accommodate passengers with severe allergies: from refraining from passing out complimentary peanuts to allowing travelers to board early to prepare their spaces. But one group claims that American Airline’s policies aren’t so accommodating, filing a federal complaint against the carrier. [More]

(Adam Fagen)

Another Family Says United Stranded Their Unaccompanied Minor At Airport

Just a week United Airlines was accused of dropping the ball in escorting an unaccompanied minor on a flight, a Virginia family says the airline was at it again, stranding their 13-year-old son in New York, despite paying an extra $300 to ensure he was accompanied at all times.  [More]

United Airlines Passenger Booted From Flight After Racist Rant, Verbally Abusing Crew

United Airlines Passenger Booted From Flight After Racist Rant, Verbally Abusing Crew

A new year, same air rage: just days into 2017, an airline passenger has been kicked off a flight for a reportedly racist rant aimed at his fellow travelers and verbally abusing flight attendants. [More]

(Adam Fagen)

United Airlines Investigating How Baggage Handler Became Locked In Cargo Hold For 90-Minute Flight

Emergency crews met a United Airlines flight from Charlotte immediately after it landed at D.C.’s Dulles International Airport over the weekend when it was discovered that a baggage handler had become locked inside the cargo hold. [More]

(Adam Fagen)

Family Claims United Airlines Left 12-Year-Old Girl Alone After Flight To Houston

Each year, parents fork over hundreds of dollars to airlines’ unaccompanied minors programs to ensure their children traveling alone by plane make it to their destination safely. While most of these trips go swimmingly, a few don’t. Case in point: an Iowa couple says their 12-year-old daughter was left alone at a Houston airport despite paying extra to ensure she was accompanied at all times. [More]

(Jason Daniel Brown)

United Gets Off Easy, Pays $2.4M Penalty For Using Planes To Chauffeur Airport Exec To Vacation Home

Last year, United Airlines CEO Jeff Smisek abruptly resigned amid a federal investigation into allegations that the airline had provided illegal special favors to an official in charge of Newark Liberty International Airport — including relaunching a route to South Carolina that just happened to be near a home owned by that official. United has now agreed to pay $2.4 million to settle a Securities and Exchange Commission investigation into these allegations — just a tiny portion of the financial benefit the airline received as a result of this back-room dealing. [More]

Themarcogoon49

Senator Calls On Airlines To Not Charge Extra For Access To Overhead Bins

Should fliers have to pay to access the overhead bin on their flights? One lawmaker doesn’t think so, and wants United Airlines to ditch a new lower-cost fare option that limits travelers to exactly one small carry-on item that fits under their seat. [More]

arsheffield

United Airlines Passenger Opens Exit Door, Hops Out While Plane Taxis

It’s always important to know where the exits are on an aircraft, but it’s also important that you not use the exit until the plane has come to a stop — and even then, you should not take it upon yourself to open the door. These are lessons that one United Airlines passenger apparently forgot. [More]

Amy McTigue

Do Airlines Really Ban Unruly Passengers For Life?

Here at Consumerist, we have seen more than our fair share of stories involving unruly or otherwise disruptive passengers who have gotten themselves kicked off flights for bad behavior. But upon hearing that Delta Air Lines had banned a passenger for life after he was caught on video yelling at his fellow travelers, we had to wonder: What do you have to do to get banned from an airline forever, and which U.S. carriers have such a policy in place? [More]