In an effort to prevent drivers’ accounts from being compromised, Uber has announced a new security measure called Real-Time ID Check that will require drivers to periodically take a photo of themselves before they can sign onto the platform and accept rides. [More]
One of the conveniences of Uber is that, rather than trying to figure out to flag down a taxi in every possible language and culture, you can use the same service to hail a ride in dozens of countries on every non-Antarctica continent. However, if you’re using Uber abroad, be sure to check your bank statement afterward to make sure that you’re not getting taken for a ride financially. [More]
A man who used to drive for both Uber and Lyft has been accused of sexually assaulting several women who hailed rides on the platforms, and investigators believe there are likely more victims that have yet to come forward.
A Chicago woman is considering suing Uber after she claims a driver on the platform tried to force her out of the car at unsafe dropoff locations, a situation that she says eventually turned violent. [More]
The next time you ask Google Maps for directions, you’ll find a few more travel options: in Google’s recently-introduced tab dedicated to ride-hailing services, Lyft and Gett fares and time estimates will also be available alongside Uber, depending on where you live. [More]
Just like a growing number of companies are quietly stripping consumers of their right to a jury trial, so too are employers using workers’ contracts to insert clauses that prevent them from bringing lawsuits in court. Yesterday, a federal appeals court ruled that most Uber drivers signed away their rights to pursue legal action against the company, putting multiple lawsuits — and a potential $100 million class action settlement — at risk. [More]
Another day, another story of an Uber driver going outside the bounds of a normal interaction with customers: police in St. Petersburg, FL say a man who uses the Uber platform was arrested for prowling outside the apartment of two female passengers he’d dropped off earlier. [More]
If you took a 45-hour car ride, you’d probably remember it. Which is why a man in Chicago was confused to find he’d been charged a bucketload of money for a very long Uber trip that he never took. [More]
It seems every week we’re reporting on ride-share drivers accused of mistreating the passengers they’re hired to take from point A to B, and this week is no different: an Uber driver in Massachusetts has been accused of stealing from an elderly disabled woman and assaulting her in the process. [More]
When Uber was new, it may have claimed to be a ride-sharing service, but these days it’s a high-tech, glorified, unlicensed taxi app. So Google’s planning to start competing against it in San Francisco, with… an actual ride-sharing service.
Two months ago, Uber launched a rewards program that offered free rides to users who used a Capital One credit card. Today, the company unveiled a separate reward program with Visa, providing free rides based on how much customers spend at local businesses. [More]
Uber or Lyft will soon be supporting their biggest rivals in the Old Bay State, thanks to a newly signed law regulating the ride-hailing industry. In all, Massachusetts will tack on a $.20/ride fee for these newer companies, with the revenue being divided up between the state, cities, and the taxi industry. [More]
With reports circulating that ride-hailing service Lyft may be looking to sell itself, it makes sense to think of Uber, its most prominent competitor, as a potential buyer. However, it seems very unlikely that regulators would allow this merger, or that Uber is even interested. [More]
The man who ended up as the named plaintiff in a lawsuit of Uber drivers in Califoria and Massachusetts is dissatisfied with the proposed settlement of $100 million to be shared among all class members, and it turns out that the judge in the case doesn’t approve of that offer, either. The judge in the case agrees with him, it turns out, and both sides have been sent back to negotiate a new settlement. [More]