u-haul

U-Haul Knowingly Rents Deadly Trailers

U-Haul Knowingly Rents Deadly Trailers

U-Haul knowingly rents unsafe tow trailers that have the potential to kill customers. A yearlong investigation by the L.A. Times found that U-Haul’s practices unnecessarily expose customers to the dangers of trailer sway.

Traveling downhill or shaken by a sharp turn or a gust of wind, a trailer can begin swinging so violently that only the most experienced — or fortunate — drivers can regain control and avoid catastrophe.

Trailers can sway when towed by vehicles lighter than the trailer. U-Haul regulations allows trailers to outweigh the tow-vehicle by up to 25%, openly flouting guidelines set by automakers. For instance, U-Haul allows a 2007 Crown Victoria to haul 4,400 pounds, even though Ford suggests that the 4,100 pound vehicle tow no more than 1,500 pounds. “Two U-Haul competitors, Penske and Budget only rent trailers to customers renting trucks heavier than the trailers. Safety is the reason.”

Round 9: RIAA vs U-Haul

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U-Haul Has A Penis?

U-Haul Has A Penis?

After examining the Lil’ Hauler Plush Toy Trailer (left, $9.95), reader Matt found that its proboscis bore an unmistakable reference to something he hadn’t been able to find among his fat folds in some time.

U-Haul Keel-Hauled Over Gas Charges

Everyone hates U-Haul lately. From booking appointments and then not honoring them to charging you for canceling bookings that you didn’t want, the company tops our long list of scummy corporations.

More Uhauls Of Shame

Blah blah blah Uhaul wouldn’t rent me a Uhaul because I’m too much of a slacker to show up on time. That’s what ran through our brains when we first read Christopher’s letter. Then we stumbled across this gem.

U-Haul’s Voodoo Reservation System

U-Haul’s Voodoo Reservation System

Shrink a head in a pot, rub your skeletally-painted hands together and evoke ancient jungle spirits for their gris gris: exactly what sort of voodoo do you have to perform to get U-Haul to give you the right truck?

UPDATE: 1-800-GOT-JUNK Hires Punks

UPDATE: 1-800-GOT-JUNK Hires Punks

Remember Ryan from yesterday? He wasn’t pleased with his treatment by a junk removal service. The guys who showed up threw around curses, mocked his pitiful possessions and also charged higher than their estimate. Some of you weren’t too happy with Ryan either.

1-800-GOT-JUNK Hires Punks

1-800-GOT-JUNK Hires Punks

Ryan was stressed. A lotta stuff’s been going down in his life and he needed to bust out of Cali to go to a new University. He considered just leaving the crap in his storage locker to rot but didn’t want the credit dings. So he called 1-800-GOT-JUNK. He just wanted some guys to take the junk out of his storage locker. He didn’t need the gangsta rap music or his pathetic student possessions being insulted by the homeslices, just the beginning of a miserable experience.

Customer That U-Haul Hates Sics BBB On Their Ass

Customer That U-Haul Hates Sics BBB On Their Ass

We just got a great story from David H. concerning a run-in he had with some incompetent assholes at U-Haul. After taking his reservation and promising to let him know the day before when he could pick up his truck, David — like many people who incredulously discover that reservations don’t actually mean that a company will reserve anything for you — discovered that he didn’t have a truck on moving day. Worse, when he finally did get him a truck, it looked like Evel Kneivel had used it to jump over the moon. But the best part of his story is that when David complained, the manager looked him straight in the eye, told David that he “was the kind of customer I hate” then kicked him out of the store, slapping a canceled order fee on his credit card on top of it!