twc

Time Warner Won’t Fix Connection Broken For Years

The horror of Time Warner Cable NYC is legion, a textbook example of monopolies abusing consumers customers.

L.A. Vlog Slags TWC Outages

Fed up with the outages caused by the transition between Comcast and Time Warner Cable after the latter bought the former, Orange County resident brainforest recorded a gripe.

Happy Day of Labor!

Happy Day of Labor!

Today is a bank holiday for the Gawker Media Network but that doesn’t mean that the fickle wheel of commerce stops keep spinning round. Here’s some updates on consumer’s stories we reported on last week.

UPDATE: Every TWC Level III Phone Number

Hey gang! Remember 27 days ago when posted all those high up Time Warner Cable tech support phone numbers? And everyone was like, dude, this number is disconnected, this area code does not go with this town, and furthermore, you’re a dirty brick licker for posting them? Yeah, those were the days.

TWC Tells Customer To Shove ‘A Pack Of Matches’ Under Broken Router

TWC Tells Customer To Shove ‘A Pack Of Matches’ Under Broken Router

Short version: Mark got high-speed wireless with Time Warner Cable. They gave him a dirty, fidgety router that if you touch the power supply, it resets. When he got a tech to come back, the tech told him to shove a pack of matches and a bottle cap under the router to keep it from moving.

Even TWC’s Customer Service System Is Broken

Beth writes in that her Time Warner cable connection isn’t working and they have her account info so bungled that the system won’t even let her connect to a (most likely, incompetent) operator.

TWC Blacksout

Richard called Time Warner Cable to ask when his service would be restored. The rep wouldn’t tell him specifically, or stray from her script, including the part where she upsells him…

Time Warner Cable Install A Sisyphean Ordeal

Time Warner Cable Install A Sisyphean Ordeal

This is pathetic. Time Warner Cable, you are a corpulent prude whore, an easy slut who won’t put out.