travel
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“We can only serve two options and beef and pork obviously have religious restrictions.
Republicans Have Killed The Passenger's Bill Of Rights. Long Live The Passenger's Bill Of Rights!
Get ready to spend nine hours on the tarmac without food or water. Senate Republicans yesterday shoved the Passenger’s Bill of Rights into the chamber’s overhead bin, killing off hope that the bill will pass before the elections. Even worse, the shot-down bill had transformed into a gleaming marvel of consumer protection.
Delta Airlines Terminates Ticket Jackets
In an effort to save money and inconvenience customers, Delta has discontinued their ticket jackets, much to the dismay of seasoned air-traveler, Greg. For the uninitiated, ticket jackets are the handy-dandy miniature document organizers that allow you to neatly store tickets, boarding passes and itineraries. He was disappointed to learn that Delta had discontinued this mini-marvel of personal organizers which actually boasts a rich history in aviation. His letter, inside…
Court Rules Customs Agents Can Collect Data From Laptops & Cellphones Without Cause
Some visitors and citizens of the United States may be shocked to learn that their computers, cell phones and data devices are now subject to search and data retrieval upon entry into the U.S., even without cause or suspicion. On April 19th, the Ninth Circuit Court of Appeals ruled that all computers and data devices are the same as luggage in that they can be searched without cause, and that all collected data may be stored indefinitely. More, inside…
United Airlines Will Not Let You Report Your Damaged Baggage For "Security Reasons"
Reader Sid is having a hell of a time reporting some damaged luggage to United Airlines.
Delta's Retroactive Baggage Fee Entitles Travelers To A Full Refund
Passengers who purchased Delta tickets before the airline announced its new baggage surcharge can request a full refund thanks to Delta’s contract of carriage. According to the contract, you “may request a full refund” if Delta makes a change that “materially affects the terms and conditions of your ticket purchase.” Most travelers won’t exercise their right to a refund, but if that planned vacation is starting to look a little too pricey, this tip is for you.
Do Your Homework Before Going On Vacation Or Customs Will Seize Your Goat
Customs seizes 4,300 items each day from unsuspecting travelers, so read up on their regulations before jaunting off on vacation or they’ll seize your tasty goat when you return. Customs regulations aren’t as arbitrary as they seem, but they can’t be deciphered by common sense alone.
Delta's New Baggage Fee Is Retroactive
Delta is now charging $25, if you want to check more than one bag starting May 5, but they’re also backdating the fee. You can get it waived at check-in, but only if you bought between February 4, and April 4. This is of no help to reader Jason, who bought tickets back in January, and is now subject to a surprise $100 fee (he and his wife are both bringing two bags each). He writes, “If I would have known that when I booked I may have thought twice about Delta. I feel I was misled!” Jason tried emailing customer service but got nowhere. He might try sending them an executive email carpet bomb, based on the info in this post.
American Airlines Is Losing $3.3 Million A Day
Every day, American Airlines gets up in the morning, looks in the mirror, thinks about the $3.3 million dollars it lost yesterday, brushes its teeth and gets ready to lose another $3.3 million. Fortune says the hemorrhaging began in January, and while red ink is no stranger to the airline industry, they’re running out of things to cut.
Interview With An Air Traffic Controller
With morale among overworked and poorly supported air-traffic controllers bottoming out, “a combination of fatigue and frustration is laying a dangerous groundwork,” reports Time magazine.
All-Business Class Airline EOS Is Out Of Business
Bankruptcy isn’t just for discount carriers anymore! The all-business class carrier EOS filed for Chapter 11 bankruptcy protection yesterday, and will fly its last flight tonight. Eos envisioned a beautiful world, one where business elites traveled unfettered by proles and crying babies, unless the babies were crying for more gold. That vision lies shattered, hopeless pummeled by rising oil prices and stingy business travelers who will now have to share planes with the rest of us.
Passenger's Bill Of Rights Taxis Toward Passage
The Passenger’s Bill of Rights returns to the Congressional spotlight late tomorrow afternoon, but the bill isn’t yet strong enough to deserve passage.
