travel

ABC-7

United Airlines Accidentally Sends Passenger To San Francisco Instead Of Paris

What was supposed to be a seven-hour flight turned into a 28-hour ordeal for a United Airlines passenger recently, after a passenger was able to board a plane to San Francisco instead of her intended destination, Paris. [More]

Caribb

Family Says They Were Kicked Off Overbooked Delta Flight After Dispute Over Toddler’s Seat

A family of four flying from Hawaii to Los Angeles last week say they were forced to leave an overbooked Delta Air Lines flight after they refused to give up the seat their toddler son was sitting in — a seat his father had paid for — and put him on their laps instead. [More]

Andrew W. Sieber

American Airlines Giving You Even Less Legroom On Its New Planes

You might have felt sorry for the airline industry when members of Congress literally asked why airlines “hate the American people.” After all, they’re just businesses trying to make a go of it, like the rest of us. Then you see that a major carrier has decided to give passengers even less legroom than they currently have. [More]

TMZ

Pilot Involved In Altercation Returns To Work; Delta Says He Was Breaking Up Fight

A Delta Air Lines pilot who was shown on video in an apparent altercation with a passenger has returned to work after an investigation determined the pilot was actually attempting to break up a fight. [More]

Fyre|@WNFIV

People Who Paid Thousands For “Luxury” Music Festival Stuck In The Bahamas After Event Falls Apart

For some, an outdoor music festival means portable toilets, camping, and braving the elements in the name of a good time with good tunes. But for music lovers who shelled out anywhere from $1,500 to $200,000 for a ticket to a “luxury” festival experience in the Bahamas that promised famous faces and fancy food, they were expecting a much more lavish experience than what reality provided. [More]

Eric BEAUME

Reality Check: Airlines Won’t Stop Overbooking (And You Won’t Get Rich Being Bumped)

Despite promises from United Airlines and Delta Air Lines to boost compensation for bumped passengers and Southwest Airline’s vow to do away with the practice altogether, you probably aren’t going to score $10,000 the next time you fly — and there’s still a chance your flight will be overbooked in the future. [More]

Audra Bridges

United Airlines Reaches Confidential Settlement With Forcibly Removed Passenger

United Airlines and Dr. David Dao — the paying passenger who was forcibly removed from his seat to make room for an airline employee — have reached a deal that preempts a potentially lengthy legal battle. Though what that settlement entails will likely remain a mystery. [More]

DieselDemon

Southwest CEO Says Airline Will Stop Overbooking Flights

Overbooking is a common practice in the airline industry, where carriers generally prefer the possibility of paying out vouchers or refunds to bumped passengers over leaving the ground with empty seats that could have been filled. But after a recent United Airlines incident pushed overbooking into the spotlight, airlines are rethinking the practice. United and Delta have raised their maximum payouts to bumped passengers, and this morning Southwest CEO Gary Kelly said his airline will soon stop overbooking. [More]

kevindean

United Airlines Investigating After Giant Rabbit Dies During Flight

If you have a soft spot in your heart for animals, you might want to pass on this one: United Airlines is investigating the death of a giant rabbit that had been stowed in the cargo hold of a flight from London to Chicago. [More]

Adam Fagen

For Third Year Running, Spirit Airlines Still Scores Lowest For Customer Satisfaction

Even though Spirit Airlines ditched its loudmouthed, hate-embracing CEO Ben Baldanza, and pledged to improve performance, the discount carrier has once again come in dead last in a national customer satisfaction survey. [More]

InSapphoWeTrust

United Pilots “Infuriated” By Passenger’s “Violent” Removal From Flight

Days after a United Airlines passenger was forcibly removed from his seat and dragged off a flight by Chicago Aviation officers, the union representing the carrier’s pilots is speaking out, saying it’s “infuriated” by the incident, and placing the blame squarely on security personnel. [More]

Paul McCarthy

Passenger Dragged Off United Airlines Flight Will “Probably” Sue, But Not Yet

In a press conference today, the legal team for the passenger who was forcibly removed from his seat and dragged off a United Airlines flight on Sunday by Chicago aviation officers who have since been placed on administrative leave pending investigation says the 69-year-old man will “probably” file a lawsuit over the incident, but not quite yet. [More]

Audra Bridges

United Airlines Will Compensate All Passengers Who Were On Controversial Flight

United Airlines remains in damage control mode after video of a passenger being forcibly removed from his seat and dragged down the aisle of a plane generated a public backlash. In the next step on its stumbling apology tour, United has announced that every other passenger who was on that flight will be compensated for their fare. [More]

lkarasawa

Delta’s Travel Woes Left Man’s Body Stranded For Days

A North Carolina family says Delta Air Line’s recent spate of cancelations and delays was particularly hard on them, as it left their late son’s body stuck in a cargo hold over the weekend. [More]

Audra Bridges

United Airlines CEO: Passenger Dragged Off Flight Was “Disruptive And Belligerent”

In a letter to employees late on Monday night, United Airlines CEO Oscar Munoz said he “emphatically” stands behind workers amid the uproar over videos showing a passenger who was forcibly pulled from a flight on Sunday by airport police, after he became “disruptive and belligerent.” [More]

Internet Redefines “Re-Accommodate” For United Airlines

Internet Redefines “Re-Accommodate” For United Airlines

Amid the uproar over videos that show a United Airlines passenger being forcibly pulled from his seat and dragged off a flight that was overbooked, the carrier’s CEO Oscar Munoz issued a statement apologizing for ” having to re-accommodate” customers on the flight. The internet has, of course, redefined that word for the airline many times over. [More]

zonaphoto

One Family Earned $11,000 By Not Flying Delta During Delay-Filled Weekend

If you had somewhere to be this weekend and booked to fly with Delta Air Lines, there’s a decent chance you either arrived late, never made it, or had to fly another carrier — all thanks to lingering cancellations and delays brought on by a storm. Yet Delta’s nightmarish weekend was a windfall for some frequent fliers, like one family who scored more than $11,000 by choosing to not fly Delta. [More]

Audra Bridges

Videos Show United Airlines Passenger Dragged Off Overbooked Flight

United Airlines is apologizing for overbooking a flight from Chicago to Louisville on Sunday night after a video posted on social media showed a passenger being pulled forcibly from his seat and dragged off the plane. [More]