travel

Audra Bridges

United Airlines Reaches Confidential Settlement With Forcibly Removed Passenger

United Airlines and Dr. David Dao — the paying passenger who was forcibly removed from his seat to make room for an airline employee — have reached a deal that preempts a potentially lengthy legal battle. Though what that settlement entails will likely remain a mystery. [More]

DieselDemon

Southwest CEO Says Airline Will Stop Overbooking Flights

Overbooking is a common practice in the airline industry, where carriers generally prefer the possibility of paying out vouchers or refunds to bumped passengers over leaving the ground with empty seats that could have been filled. But after a recent United Airlines incident pushed overbooking into the spotlight, airlines are rethinking the practice. United and Delta have raised their maximum payouts to bumped passengers, and this morning Southwest CEO Gary Kelly said his airline will soon stop overbooking. [More]

kevindean

United Airlines Investigating After Giant Rabbit Dies During Flight

If you have a soft spot in your heart for animals, you might want to pass on this one: United Airlines is investigating the death of a giant rabbit that had been stowed in the cargo hold of a flight from London to Chicago. [More]

Adam Fagen

For Third Year Running, Spirit Airlines Still Scores Lowest For Customer Satisfaction

Even though Spirit Airlines ditched its loudmouthed, hate-embracing CEO Ben Baldanza, and pledged to improve performance, the discount carrier has once again come in dead last in a national customer satisfaction survey. [More]

InSapphoWeTrust

United Pilots “Infuriated” By Passenger’s “Violent” Removal From Flight

Days after a United Airlines passenger was forcibly removed from his seat and dragged off a flight by Chicago Aviation officers, the union representing the carrier’s pilots is speaking out, saying it’s “infuriated” by the incident, and placing the blame squarely on security personnel. [More]

Paul McCarthy

Passenger Dragged Off United Airlines Flight Will “Probably” Sue, But Not Yet

In a press conference today, the legal team for the passenger who was forcibly removed from his seat and dragged off a United Airlines flight on Sunday by Chicago aviation officers who have since been placed on administrative leave pending investigation says the 69-year-old man will “probably” file a lawsuit over the incident, but not quite yet. [More]

Audra Bridges

United Airlines Will Compensate All Passengers Who Were On Controversial Flight

United Airlines remains in damage control mode after video of a passenger being forcibly removed from his seat and dragged down the aisle of a plane generated a public backlash. In the next step on its stumbling apology tour, United has announced that every other passenger who was on that flight will be compensated for their fare. [More]

lkarasawa

Delta’s Travel Woes Left Man’s Body Stranded For Days

A North Carolina family says Delta Air Line’s recent spate of cancelations and delays was particularly hard on them, as it left their late son’s body stuck in a cargo hold over the weekend. [More]

Audra Bridges

United Airlines CEO: Passenger Dragged Off Flight Was “Disruptive And Belligerent”

In a letter to employees late on Monday night, United Airlines CEO Oscar Munoz said he “emphatically” stands behind workers amid the uproar over videos showing a passenger who was forcibly pulled from a flight on Sunday by airport police, after he became “disruptive and belligerent.” [More]

Internet Redefines “Re-Accommodate” For United Airlines

Internet Redefines “Re-Accommodate” For United Airlines

Amid the uproar over videos that show a United Airlines passenger being forcibly pulled from his seat and dragged off a flight that was overbooked, the carrier’s CEO Oscar Munoz issued a statement apologizing for ” having to re-accommodate” customers on the flight. The internet has, of course, redefined that word for the airline many times over. [More]

zonaphoto

One Family Earned $11,000 By Not Flying Delta During Delay-Filled Weekend

If you had somewhere to be this weekend and booked to fly with Delta Air Lines, there’s a decent chance you either arrived late, never made it, or had to fly another carrier — all thanks to lingering cancellations and delays brought on by a storm. Yet Delta’s nightmarish weekend was a windfall for some frequent fliers, like one family who scored more than $11,000 by choosing to not fly Delta. [More]

Audra Bridges

Videos Show United Airlines Passenger Dragged Off Overbooked Flight

United Airlines is apologizing for overbooking a flight from Chicago to Louisville on Sunday night after a video posted on social media showed a passenger being pulled forcibly from his seat and dragged off the plane. [More]

Bernal Saborio G. (berkuspic)

United Airlines Passenger Arrested After Officials Find Fake Bomb In His Suitcase

There are many things you could do to annoy your fellow flyers — from eating a tuna fish sandwich to breaking into song — but carrying around a fake explosive device in your suitcase and forcing the flight to be delayed for nine hours is guaranteed to ruin everyone’s day, and a good way to end up in custody.. [More]

@xiniapirkey|@chrislecraw

Delta Throws Multi-Airport Pizza Party After Canceling 300 Flights Due To Weather

No one likes it when their flight gets canceled. But if there’s anything that can alleviate that annoying experience, it’s the healing power of pizza. Delta Air Lines knows this, which is why it hosted a multi-airport pizza party after canceling 300 flights. [More]

susivinh

Cellist Kicked Off Plane After Pilot Claims Instrument Poses “Safety Risk”

We’ve heard of musicians having trouble flying with their instruments as carry-on items in the past, but American Airlines is apologizing to a man who bought a seat for his cello, only to be told he had to leave the flight because it was a “safety risk.” [More]

American Airlines Apologizes For In-Flight Mag Photo Of ‘Pilots’ Drinking

American Airlines Apologizes For In-Flight Mag Photo Of ‘Pilots’ Drinking

American Airlines is apologizing to its employees for running a photo in its in-flight magazine of two guys drinking and serving booze while dressed as pilots. [More]

Atwater Village Newbie

Proposed Bill Would End Warrantless Searches Of Cellphones At U.S. Borders

More than 225 years ago, the First U.S. Congress carved out an exception to the Fourth Amendment’s search warrant requirement, allowing for warrantless searches at the border. Until recently, this was limited to the people and their physical items, but federal agents can now search your phones and computers to look at photos, read emails, watch videos — all without having to demonstrate probable cause. A new piece of bipartisan legislation hopes to close that loophole, at least for U.S. citizens and permanent resident aliens. [More]

quinn.anya

TSA Reaches Out To Woman Who Said Son Endured “Horrifying” Pat-Down

Earlier this week, a Texas woman posted a video on Facebook claiming that the physical security check she requested for her special needs son crossed the line. Now, the woman says she’s been contacted by the Transportation Security Administration and will work with the agency to create a system that is more appropriate for children and people with medical challenges.  [More]