So what ended up happening with “Operation Chokehold,” the plan last Friday to protest unreliable iPhone coverage by having a bunch of people simultaneously run a bunch of data-intensive apps to bring the AT&T network to its knees? We’ll tell ya. [More]
telephony
Dry Out A Wet Cellphone
By 12.21.09
Tragedy! Your phone got wet and now it won’t turn on! What to do, what to do?! Well, there’s actually several things you can do to draw out the moisture and rescue your phone from a watery grave: [More]
Operation Chokehold: AT&T Users To Protest Slow Network By Simultaneously Running Data-Intensive Apps This Friday, 3pm Eastern
By 12.16.09
Sick of AT&T’s unreliability and dropped calls, participants in this Friday’s “Operation Chokehold” are plotting an act of consumer disobedience to bring the network “to its knees.” [More]
Teen Runs Up $22,000 Verizon Bill
By 12.14.09
After a man added his 13-year old son to his Verizon plan, his cellphone bill rocketed to nearly $22,000. [More]
Sprint Fee Increase Is Your Chance To Escape Without Early Termination Fee
By 12.9.09
Sprint has confirmed they will increase monthly regulatory fees from $.20 to $.40 on January 1st, creating an opportunity for customers to drop their contracts without incurring an early termination fee, which could save you up to $200. [More]
eBay's $2.025 Billion Sale Of Skype Complete
By 11.20.09
eBay has successfully unloaded Skype. They remain a minority stakeholder, but 70% of Skype has been sold to a group that includes the original co-founders of the internet telephony company.
AT&T Says Their Rep Doesn't Want To Die
By 11.19.09
AT&T is very concerned that you know the TRUTH about the chat transcript from yesterday’s “AT&T Rep Wants To Die” post that we picked up after hit the front page of Digg. They say the screengrab is “doctored” and “fraudulent.” We say, who cares? It’s a hilarious online pass-around that any normal internet user would takes with a grain of salt. By the time we had picked it up, it was already old news. In any event, they provided us with the REAL conversation between rep Darlene and customer Robert:
Verizon Configures Phones So You Incur Erroenous Data Charges? (To The Tune Of $300 Million)
By 11.13.09
If you have a Verizon phone, you’ve probably at one point accidentally hit a button that connects you to “Get It Now” or “Mobile Web.” Arg. And it’s double-arg when it turns out that even if you cancel right away, you still get hit with a $1.99 1MB data charge. According to a tipster, this is totally on purpose. [More]
iPhone App Developer Sued For Stealing Users' Phone Numbers
By 11.6.09
For secretly stealing users’ phone number by exploiting a backdoor iPhone vulnerability, app developer Storm8 got slapped with a class action lawsuit.
Verizon Wireless To Hike ETFs On "Advanced" Devices
By 11.4.09
Are you looking to get a smartphone on the Verizon network anytime soon? Make sure that you like it before you sign a contract, since starting November 15th, Verizon will be imposing a higher early termination fee—up to $350—on contracts for “advanced” devices. That means smartphones.
T-Mobile Launches Unlimited Everything For $79.99 Plan
By 10.27.09
Codenamed “Project Dark,” Tmobile has launched a $79.99 unlimited plan with no annual contract.
Verizon Snatches Away Divorced Man's Unlimited Broadband Plan
By 10.13.09
They say that for people going through a divorce it can feel like you’re losing half of yourself. As if it that wasn’t bad enough, Verizon Wireless has taken away William’s unlimited broadband plan on the account he used to share with his wife.
Reach T-Mobile Executive Customer Relations
By 10.9.09
If T-mobile’s normal channels fail, you can try calling T-Mobile Executive Customer Relations. Here’s a contact: Octavio Robertson, 505-341-8059.
Should Airplane Passengers Be Allowed To Make VoIP Calls?
By 9.30.09
Until now, airplane cabins have been blessedly free from idle phone chatter thanks to FAA regulations. Now, thanks to the introduction of wi-fi on commercial flights, it’s time to ask: should passengers be able to use Skype, Google Voice, or another VoIP service of their choice to make phone calls in the air?
AT&T Robocalls Me Again For No Apparent Reason
By 9.25.09
Wow – just got another robocall from AT&T telling me that it was an important message and that I should call them. Either something is wrong with my account that yesterday’s CSR couldn’t figure out, or something is wrong with AT&T. Either way, annoying.
