Sometimes taking your concerns with a company to the top level really does get the job done. Case in point: a Maryland man shared his disappointment that a local Macy’s didn’t equip the men’s bathroom with changing tables to the retailer’s CEO. One week later, the store’s bathrooms were renovated.
[More]
taking it to the top
Letter To Macy’s CEO Gets Changing Tables Installed In Men’s Restrooms
By 12.30.15
Apple Store Workers Emailed CEO Tim Cook To Complain About Company’s Bag Searching Policy
By 6.11.15
In newly released documents included in a 2013 lawsuit against Apple, at least two former employees wrote directly to CEO Tim Cook to complain that the company’s policy of searching workers’ bags off the clock as a security measure was insulting and demeaning, and made them feel like “criminals” and “animals.” [More]
Supreme Court Agrees To Hear Aereo Case; Ruling Could Impact All Cloud-Based Tech
By 1.10.14
The Supreme Court announced this afternoon that it will hear the lawsuit filed by the broadcast networks against streaming video startup Aereo. How the court rules will have an impact not just on consumers’ ability to stream live network feeds online, but on all cloud-based media storage. [More]
Friendly Email To Steve Ballmer Results In New XBOX 360
By 8.8.07
I was a frustrated Xbox 360 owner. Long story short, I had 6 Xbox 360 since launch that needed to be replaced, 4 of them due to poor quality control with the refurbished units (only 2 fell victim to the overheating issue). I had already purchased an extended warranty, beyond the extended one Microsoft provided. On the 6th repair, I was insisting on getting a new, not-refurb, unit. I escalated the call as high as I could, to where I was given a special phone number and extension for a case worker of sorts.
