With the pending $39 billion sale of T-Mobile to AT&T heading toward review by the various regulatory bodies involved, there is at least one senior FCC commissioner who thinks it might not be so easy for the deal to go down. Of course, he was the one commissioner who voted against the NBC/Comcast deal. [More]
t-mobile
T-Mobile Doesn't Want My Money, Casts Me Into Billing Purgatory
By 4.1.11
Jill is a T-Mobile customer. She and her boyfriend ended their old family plan contract and started new contracts so they could get new phones on separate accounts. They would very much like to send T-Mobile money for the final bill, but their money is no good to T-Mobile. They just don’t want it. [More]
New York Attorney General To Look Into AT&T Purchase Of T-Mobile
By 3.29.11
Looks like Sprint isn’t the only one with concerns about the pending $39 billion sale of T-Mobile to AT&T. The Attorney General for the state of New York has announced that his office will be conducting a “thorough review” of the deal. [More]
Sprint: AT&T/T-Mobile Deal Will Harm Consumers & Competition
By 3.28.11
Last week, Sprint CEO Dan Hesse voiced concern about the pending sale of T-Mobile to AT&T for $39 billion. Today, the company issued its official statement on the matter, saying it’s not just concerned about its own bottom line, but about you, the consumer. [More]
Sprint CEO "Concerned" By AT&T/T-Mobile Deal
By 3.22.11
After learning that his company could potentially go from a distant third place to a very distant last place overnight by the pending sale of T-Mobile to AT&T, Sprint CEO Dan Hesse is letting the world knows he isn’t exactly thrilled. [More]
Consumers Union: Hard To See Benefit Of AT&T And T-Mobile Deal
By 3.21.11
As we wrote yesterday, telecom giant AT&T is planning to pay $39 billion to acquire competing mobile carrier T-Mobile USA. And while the Death Star stands to benefit from the inherited 30 million subscribers and expanded network it will inherit, is there anything to be gained by the cellphone-using public? [More]
AT&T To Purchase T-Mobile USA For $39 Billion, 1000 Rollover Minutes
By 3.20.11
AT&T Wireless has made its next move in the race against Verizon for nationwide mobile phone domination: it’s acquiring fellow GSM carrier T-Mobile from Deutsche Telekom for a combination of cash and AT&T stock currently valued at $39 billion. DT will then have an 8% stake in AT&T, and AT&T will gain 33.7 million current T-Mobile USA customers. [More]
Hey, Companies! Want Good Survey Ratings? Don't Call At 5:30 AM
By 3.17.11
Miss M. called T-Mobile customer service last night around midnight. She was happy with the customer service she received, and went to bed with her problem solved. When the company called her back to ask her to answer a survey about the call, she would have been happy to give them a nice evaluation….except that the call came at 5:30 in the morning. [More]
T-Mobile Puts Sidekick Out To Pasture, Annoys Former Customer
By 3.10.11
Adam is one of the last of the T-Mobile Sidekick customers hanging around. The phone is finally being put to pasture in May, as T-Mobile turns to Android instead of Danger/Microsoft. But Adam is annoyed at how T-Mobile chose to (not) tell him, and their offer of a replacement phone. Not that this actually affects him, since he had switched to Verizon days before. [More]
Sprint & T-Mobile Trying To Decide If They Should Go Steady
By 3.9.11
As AT&T and Verizon Wireless duke it out, their weaker rivals, Sprint Nextel Corp. and T-Mobile USA, are reportedly flirting with the idea of combining businesses in an effort to compete better. [More]
Consumer Reports Says AT&T Is "Worst-Rated"
By 12.6.10
It won’t come as a surprise to its users who have had to deal with dropped calls and poor customer service, but AT&T ranked dead last in a new Consumer Reports survey of wireless carriers. [More]
How Fast Is T-Mobile's "4G" Data Network?
By 11.3.10
T-Mobile rushed out of the gates with news this week about its high-speed 4G mobile data network. Not so fast, said competitors and telecom experts, who were quick to point out that the network is more like “3.5G” and isn’t nearly as fast as other 4G networks. [More]
Why Does AOL Instant Messenger Mobile Use Text Messages Without Telling Me?
By 10.28.10
Heather tells Consumerist that has AOL Instant Messenger installed on her smartphone, but doesn’t really use it. Lately, she’s left the program running more often, and made an alarming discovery: she was charged for 800 text messages, even though she didn’t send 800 text messages. The culprit? AIM, of course. Each IM to and from her phone was charged as a text message. [More]
Tmobile Throttles Unlimited Data Plans, Forbids Tethering
By 10.22.10
Tmobile is going after technically inclined customers who use their cellphones as a cheap wireless modem with a two-pronged approach. [More]
T-Mobile Fixes Broken Arbitration Opt-Out Site Our Reader Spotted
By 6.29.10
A little over two weeks ago, tipped by reader Chan, we told you about how buried in T-Mobile’s online terms and conditions is a way to opt-out of their mandatory binding arbitration clause, but unfortunately the website where you were supposed to do it was down. We gave their PR guy a heads up and now the site, www.t-mobiledisputeresolution.com, is online. [More]
Billshrink: iPhone 4 Is Best Value Among Latest Smartphones, If You Watch Data Usage
By 6.23.10
BillShrink compared the new iPhone 4 to the Droid Incredible, the Evo 4G, and the Nexus One to see which one is the cheapest in total cost of ownership, and the results were somewhat surprising given the iPhone’s reputation as a money gobbler. If you opt for the cheapest data plan AT&T offers, the TCO for the iPhone 4 is the only one of the four devices that comes in under the $2,000 mark. But beware! That “cheapest data plan” conditional is a pretty tricky one. [More]
You Could Opt Out Of T-Mobile's Arbitration Clause… If Their Site Wasn't Broken
By 6.14.10
Consumerist is no fan of mandatory binding arbitration, a clause in many consumer contracts that forces you to give up your right to sue in small claims court and have all disputes resolved by a professional arbitration firm that gets paid directly by the companies. So when I saw that there was an way to opt-out of T-Mobile’s arbitration clause online, I was stoked. Then I tried to go there, and the site was broken. Fail phone! UPDATE: T-Mobile Fixes Broken Arbitration Opt-Out Site [More]
T-Mobile Wants Me To Pay $6K For Charges On Stolen Phone
By 4.20.10
Stephanie says a pickpocket swiped her cell phone a year ago and stuck her with a $6,200 bill, thanks mainly to calls to the Ivory Coast, the country so clean it was named after two types of soap. [More]
